Note fondée sur 8 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,4 sur 5
4,0 Propreté de la chambre
4,0 Service et personnel
4,0 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par un voyageur

Publié le 3 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
5 oct. 2024 par Vivari Hotel and Spa by Mantis., Gestion de l’hôtel
Dear Nala, Thank you for your positive rating. We appreciate your feedback and hope to welcome you back soon. Best regards, Vivari Hotel and Spa by Mantis.
4 sur 5
par un voyageur

Publié le 3 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
5 oct. 2024 par Vivari Hotel and Spa by Mantis., Gestion de l’hôtel
Dear Nadine, Thank you for your positive rating. We are delighted to hear about your experience. Looking forward to welcoming you back soon. Best regards, Vivari Hotel and Spa by Mantis.
4 sur 5
par un voyageur

Publié le 2 sept. 2024 sur Expedia
Property is very tranquil and has a relaxing atmosphere, which is very nice. We stayed there as it was close to all the places we needed to go. Service was very friendly but not as efficient as expected in a hotel of that category. E.g. coffee, bath salt, shower caps or water was nit refilled, you had to ask for it when needed. Food is good but choices are limited.
Commentaires de Gestion de l’hôtel
5 oct. 2024 par Vivari Hotel and Spa by Mantis, Gestion de l’hôtel
Dear Nadine, Thank you for highlighting the tranquil and relaxing atmosphere of our property. We appreciate your feedback regarding the service and food options. We apologize for any inconvenience caused by the efficiency of our service and the limited choices available. Please rest assured that we will address these concerns with our team. We hope to have the opportunity to welcome you back for an improved experience. Best regards, Vivari Hotel and Spa by Mantis
4 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 2 avr. 2024 sur Hotels
5 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 7 févr. 2024 sur Expedia
5 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 22 oct. 2023 sur Hotels
5 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 5 juin 2023 sur Hotels
3 sur 5
par un voyageur

Disappointing service and cleanliness!

Publié le 1 mai 2023 sur Hotels
The venue is stunning, but the service was disappointing. We waiting a very long time for in-room service. Glasses and cutlery were dirty we could see lipstick stain on our glasses. My message bed towel was dirty with makeup & lipstick stains as well, that immediately put me off. The food was very dull and not tasty at at 1/10!