Ratings based on 397 Guest Reviews
Hear it directly from our travellers
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.8 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller from SAN JOSE
Posted Nov. 11, 2024
Access to the rooms from the parking areas, especially in the rain, are difficult.
Comment from Hotel Management
Nov. 12, 2024 by Kim R., Hotel Management
Thank you! We look forward to seeing you again.
by A traveller
Posted Aug. 24, 2024 on Expedia
Enjoyed the amenities and space in the villa, as well as the restaurant on property. Large green space is available for relaxing, listening to music or watching a showcased movie for the night. Staff was friendly and helpful.
Comment from Hotel Management
Aug. 27, 2024 by Derek Stutz-General Manager, Hotel Management
Debbie,Thank you so much for taking the time to leave your feedback. Very happy you enjoyed your time with us.
by A traveller
Posted Aug. 21, 2024 on Hotels
The individual who checked us in was not very cheerful. Check out person was much more delightful. Room was spacious wish there would have been some glasses in the bathroom to take medication and more than one pouch of coffee.
The wine selection at the restaurant was limited and the meal we had was okay.
Comment from Hotel Management
Aug. 21, 2024 by Kim R., Hotel Management
We are sorry that you had a disappointing experience with your check-in. The individual is headed back to college this week. We appreciate the comments and look forward to seeing you again.
by A traveller
Posted Aug. 9, 2024 on Expedia
Place was amazing, only problem was no bell service and our villa was on the other side of the property.
Comment from Hotel Management
Aug. 10, 2024 by Kim R., Hotel Management
We appreciate your business and comments. If you need help with luggage, we would be happy to help. We look forward to having you stay with us again.
by A traveller
Anniversary weekend getaway.
Posted Aug. 4, 2024 on HotelsComment from Hotel Management
Aug. 5, 2024 by Kim R., Hotel Management
We are glad you enjoyed your stay with us. We look forward to seeing you again.
by A traveller
Beautiful
Posted Jul. 29, 2024 on HotelsBeautiful... Its always nice to stay at the Carter Creek, staff are very friendly and very welcoming, even though we had a little issue at the end of the stay, the manager took care of it.. thank you and we will be back soon..
Comment from Hotel Management
Jul. 30, 2024 by Kim R., Hotel Management
We are glad you enjoyed your stay with us. We appreciate you giving us the chance to make it right. We look forward to seeing you again.
by A traveller
Posted Jul. 26, 2024 on Hotels
This was our second stay at Carter Creek. It's a great place to stay when visiting the Texas hill Country. The butterfy garden was amazing.
Comment from Hotel Management
Jul. 29, 2024 by Derek Stutz-General Manager, Hotel Management
Susan,See you again soon!
by A traveller
Posted Jul. 22, 2024 on Expedia
Great stay!
Comment from Hotel Management
Jul. 22, 2024 by Derek Stutz-General Manager, Hotel Management
Kevin,See you again soon.
by A traveller
Romantic anniversary
Posted Jul. 21, 2024 on HotelsExcellent staff friendly gardens flowers landscaping beautiful
Comment from Hotel Management
Jul. 22, 2024 by Derek Stutz-General Manager, Hotel Management
Hope to see you again soon.
by A traveller
Nice Birthday and anniversary
Posted Jul. 21, 2024 on HotelsBeautiful spot for relaxation romance and family time. Did not se blankets . Traffics heard from street. Pool very relaxing with hot tub in evening. Dinner and breakfast tasty and convenient. Had a wonderful 76 th birthday. We also stayed in May for our 28 anniversary in May. Had a room further from traffic. Thank you
Comment from Hotel Management
Jul. 22, 2024 by Derek Stutz-General Manager, Hotel Management
Fidel,Thank you for your honest feedback. We hope to see you again soon!
