Note fondée sur 161 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
3,5 sur 5
3,5 Propreté de la chambre
3,9 Service et personnel
3,9 Confort de la chambre
3,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
4 sur 5
par un voyageur

Publié le 27 juill. 2024 sur Expedia
Was good!
Commentaires de Gestion de l’hôtel
29 juill. 2024 par Melissa , Gestion de l’hôtel
Hi Alyssa Thank you for taking the time to write a review on your recent stay with us. We are so pleased to hear you enjoyed your stay with us and we hope to see you again soon. Thank you
1 sur 5
par un voyageur

Publié le 28 avr. 2024 sur Expedia
Appreciate remboursement
Commentaires de Gestion de l’hôtel
1 mai 2024 par Thank you Melissa , Gestion de l’hôtel
Hi Lucie Thank you for your review. I do apologize as it seems your stay was not up to your expectations. We will look into your stay and review any feedback or concerns you may have shared with the staff. We do hope you will consider staying with us again in the future.
5 sur 5
par un voyageur

Publié le 9 avr. 2024 sur Expedia
L’accueil est chaleureux et le personnel a répondu à nos demandes.
Commentaires de Gestion de l’hôtel
16 avr. 2024 par Bri, Gestion de l’hôtel
Good afternoon Sophie!Thank you so much for your review, we take pride in our hotel and take any feedback from our guests very seriously. I am so happy to hear that you had a great experience with our staff being welcoming and that we were able to solve any issues while you were here. Enjoy the rest of your week and we do hope to see you again in the near future! Safe Travels!
4 sur 5
par un voyageur

Publié le 21 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
17 avr. 2024 par Melissa , Gestion de l’hôtel
Good Day Monique Thank you so much for taking the time to review your stay with us. We greatly appreciate your feedback. We look forward to seeing you again in the future.Thank you
5 sur 5
par un voyageur

Publié le 5 oct. 2024
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Melissa , Gestion de l’hôtel
Dear Mohammed Thank you for taking the time to rate your recent stay with us. We are so pleased to hear you enjoyed your time spent with us. We hope you will come back soon to see us again. Thank you
4 sur 5
par un voyageur

Cold water, No ice

Publié le 23 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Melissa , Gestion de l’hôtel
Dear Guest We greatly appreciate your feedback and we thank you for taking the time to write a review on your recent stay with us. I will be following up with our maintenance crew to ensure these issues are addressed and fixed. We do hope we get another chance to see you in the future. Thank you
2 sur 5
par un voyageur

Publié le 23 sept. 2024 sur Expedia
Floor in room damp and oozing brown liquid. Night check in was great but day desk staff not helpful. Door to room didnt close properly and carpet in hallway dirty. Told we had to email a manager. Parking lot dark and not responsible for damage. Bad feel overall.
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Melissa , Gestion de l’hôtel
Dear Catherine Thank you for your feedback and I will be following up with maintenance on the door issue and floor issue in your room. We do however share a parking lot with several other businesses, I will look into adding more lights on our side of the parking lot. Thank you
3 sur 5
par un voyageur

Publié le 22 sept. 2024 sur Expedia
Staff and front desk personnel were very nice and helpful. Bathroom was missing door hook for clothes and bath and sink drains.
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Melissa , Gestion de l’hôtel
Dear Janet Thank you so much for taking the time to write a review on your recent stay with us. We greatly appreciate your feedback and I will follow up with maintenance on these room issues. I do hope we will get a chance to see you again in the future. Thank you
3 sur 5
par un voyageur

Publié le 22 sept. 2024 sur Expedia
Our room was right by reception and it was very loud - room was ok but definitely not worth the price that we paid for this weekend.
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Melissa , Gestion de l’hôtel
Dear Judith Thank you for taking the time to write a review on your recent stay with us. I do apologize for the inconvenience you had during your stay. Our first floor rooms are off the breakfast area which does tend to be noisy during those hours. We appreciate your feedback and we hope to see you again in the future. Thank you
5 sur 5
par un voyageur

Publié le 22 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Melissa , Gestion de l’hôtel
Good Day Jim Thank you so much for your positive feedback, We greatly appreciate you taking the time to write a review on your recent stay with us. We look forward to seeing you again in the future. Thank you