Note fondée sur 434 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,7 Propreté de la chambre
4,1 Service et personnel
3,8 Confort de la chambre
3,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 17 sept. 2022 sur Hotels
Commentaires de Gestion de l’hôtel
3 oct. 2022 par SD, Gestion de l’hôtel
Dear Ghislain,We are happy to hear from you. Thank you for staying with us and taking the time to rate our service. We appreciate you being our guest. Your 5-star review is a reward for our whole team.We look forward to an opportunity to provide our best service to you again for your every stay. Hope to see you again soon. Get our best deals and offers at our front desk.Thanking you,Manager and team.Quality Inn Downtown1900 South Roan streetJohnson City, TN For best available rate and offers Call Frontdesk - 423-928-9600
par un voyageur
Publié le 28 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Mgmt, Gestion de l’hôtel
Dear Cory Ann, Thank you for taking the time to fill out our survey. We know your time is valuable. We appreciate the score. If there is something else we can help you with please let us know. We hope to see you again in the future.
par un voyageur
Publié le 24 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Stacy, Gestion de l’hôtel
Dear Danielle,Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Downtown.We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!
par un voyageur
Publié le 23 sept. 2024 sur Expedia
The AC unit was LOUD, rattling horribly. All of the linens in the room were damp. I actually think that the AC unit was blowing out condensation making the room damp. Duvet was dirtt, with burt cigarette holes. The door did not close securely,.had to put a chair up next to the door handle to make it feel a little more secure. Stayed there for a NASCAR race weekend, so it definitely was not "cheep" not many options were available. Will not stay again.
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Management, Gestion de l’hôtel
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Downtown. Allow me to apologize on behalf of our hotel for failing to meet your expectations on your recent visit. I have shared your feedback with the entire team to better handle these types of situations differently in the future. Feedback from our guests on their experiences is what we use to further our constant improvement. Again, thank you for your time and valuable feedback. We hope for another opportunity to properly host you in the future.
par un voyageur
Publié le 2 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
4 sept. 2024 par Stacy, Gestion de l’hôtel
Dear Francine,Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Downtown.We are so happy to hear you enjoyed your stay!Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.
par un voyageur
Publié le 29 août 2024 sur Expedia
I walked in my room, turned around and walked right back out. Carpet was gross, paint was nasty in a lot of spots, ceiling was crusty, door barely closed. Just gave me the ick. BUT front desk lady was amazing service
Commentaires de Gestion de l’hôtel
30 août 2024 par Stacy, Gestion de l’hôtel
Dear Charlie,Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Downtown.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.
par un voyageur
Publié le 27 août 2024 sur Expedia
Very clean room I love that
Commentaires de Gestion de l’hôtel
27 août 2024 par Stacy, Gestion de l’hôtel
Dear Hardeep,Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Downtown.We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!
par un voyageur
Publié le 27 août 2024 sur Expedia
It's a bit noisy a lot of homeless people around there. The first time I stayed there everything went smooth but the second time they had a new lady up front who didn't know what she was doing. She over charged my bill by hundreds of dollars. She said they only trained her for one day,so its not her falt . Besides that the room was okay. Hot water worked ,but both stays the beds could use updated. They fixed my bill the day of check out
Commentaires de Gestion de l’hôtel
27 août 2024 par Stacy, Gestion de l’hôtel
Dear Linda,On behalf of the management team at Quality Inn Downtown, we apologize that we did not meet your expectations. It is our goal to provide outstanding service to our guests and unfortunately we did not do so for you.We welcome an opportunity to properly host you in the future. Thank you for staying at Quality Inn Downtown.
par un voyageur
Publié le 27 août 2024 sur Expedia
This hotel was very nice, clean, comfortable, and offeren a nice breakfast. Its the nicest Quality Inn Ive stayed in. Will definitely stay there again.
Commentaires de Gestion de l’hôtel
27 août 2024 par Stacy, Gestion de l’hôtel
Dear Deborah,Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Downtown.We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!
par un voyageur
Publié le 18 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
20 août 2024 par Stacy, Gestion de l’hôtel
Dear Stephanie,Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Downtown.On behalf of our entire team, I would like to apologize for failing to exceed your expectations during your recent stay. Your satisfaction is important to us.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.
