Ratings based on 520 Guest Reviews

Hear it directly from our travellers
3.4 out of 5
75% of guests recommend
3.4 Room cleanliness
3.7 Service & staff
3.3 Room comfort
3.3 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

Posted Oct. 5, 2024
Comment from Hotel Management
Oct. 6, 2024 by Manager, Hotel Management
Hello Gloria,We're thrilled to hear you had an exceptional stay with us! Our team hopes to welcome you back soon for another wonderful experience.
4 out of 5
by A traveller

Solid Value with Owners Who Seem to Care

Posted Aug. 1, 2024 on Hotels
I have stayed at many budget hotels in the region, usually only ones with a higher customer rating. But I'm glad I took a chance on this Super 8. It should be rated higher. I suspect some outdated reviews may be the culprit because it is a solid value. There's nothing remarkable, just a relatively clean place with friendly staff, attentive management and a good price for the area. I stayed an extra night in fact, and will be back.
Comment from Hotel Management
Aug. 3, 2024 by Manager, Hotel Management
Hello Robert,We are glad to hear that you took a chance on staying with us at Super 8 and enjoyed your experience. We appreciate your positive feedback regarding our clean rooms, friendly staff, and attentive management. Your satisfaction is important to us, and we look forward to welcoming you back in the future. Thank you for choosing to extend your stay with us.
5 out of 5
by A traveller

Posted Jul. 26, 2024 on Expedia
Excellent
Comment from Hotel Management
Jul. 27, 2024 by Manager, Hotel Management
Hello Roberto,We're delighted to hear that you had a pleasant experience during your stay with us. Your feedback is invaluable to us, and we appreciate you taking the time to share your thoughts. Should you have any further comments or suggestions, we encourage you to reach out to our management team directly. Thank you for choosing our hotel, and we hope to welcome you back in the future.
3 out of 5
by A traveller

Posted Jul. 26, 2024 on Hotels
Entire hotel smells like an old ash tray. If you have allergies avoid this one.
Comment from Hotel Management
Jul. 26, 2024 by Manager, Hotel Management
Hello William,We apologize for any inconvenience caused by the scent during your stay. Your feedback will be shared with our team for further review. Please feel free to reach out to our management for any additional concerns.
1 out of 5
by A traveller

Posted Jul. 23, 2024 on Expedia
No elevator.. gross carpet..
Comment from Hotel Management
Jul. 25, 2024 by Manager, Hotel Management
Hello Theresa, We appreciate your feedback regarding the elevator and carpet condition. We apologize for any inconvenience caused and will address these concerns with our team for improvement in the future.
4 out of 5
by A traveller from California

Posted Jul. 23, 2024 on Expedia
Comment from Hotel Management
Jul. 26, 2024 by Manager, Hotel Management
Hello Charles,We appreciate you choosing our hotel for your stay! Feel free to reach out to us directly with any feedback you may have from your experience. We hope to welcome you back again in the future.
3 out of 5
by A traveller

Posted Jul. 23, 2024 on Hotels
Comment from Hotel Management
Jul. 25, 2024 by Manager, Hotel Management
Hello DeMarcus,We're sorry to hear that your experience fell short of expectations. Please feel free to reach out to us directly with any concerns you may have from your stay. We value your feedback and would love the opportunity to address any issues you encountered.
5 out of 5
by A traveller

Posted Jul. 21, 2024 on Expedia
Great
Comment from Hotel Management
Jul. 22, 2024 by Manager, Hotel Management
Hello Romarco,We appreciate you taking the time to share your feedback with us. Should you have any further concerns, please do not hesitate to contact our management team directly. Your satisfaction is important to us, and we value your input.
5 out of 5
by A traveller

Posted Jul. 19, 2024 on Expedia
The pricing was great and affordable for the days that I needed them.
Comment from Hotel Management
Jul. 20, 2024 by Manager, Hotel Management
Hello Ashley,We are delighted to hear that you found our pricing to be great and affordable for your stay. Our aim is always to offer competitive rates for our guests. Should you have any future accommodation needs, feel free to reach out to us directly.
5 out of 5
by A traveller

The best

Posted Jul. 8, 2024 on Hotels
Absolutely love staying here. Selena is amazing to us!! We only stay here when we're in Johnston City.
Comment from Hotel Management
Jul. 17, 2024 by Manager, Hotel Management
Hello Jason,We are delighted to hear that Selena provided exceptional service during your stay. Your loyalty is greatly appreciated, and we look forward to welcoming you back on your next visit to Johnston City.