Note fondée sur 841 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,2 Propreté de la chambre
3,4 Service et personnel
3,3 Confort de la chambre
3,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
Recommandé
pour Tout le mondepar un voyageur
Publié le 16 avr. 2017 sur Expedia
Pour : l'accueil, la chambre, les petits déjeuners continentaux très variés
Contre : La qualité des repas du soir(pris en supplément) qui étaient froids et n'étaient pas à la hauteur du standing de l'hôtel.
Bon rapport qualité / prix, chambre confortable, bon accueil
par un voyageur
Publié le 3 sept. 2024 sur Expedia
This is my first time stayed very satisfy,clean,good customer service
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Dave, Gestion de l’hôtel
Dear Valued Guest,Thank you for your stellar rating and review. It truly means a lot to have our guests share their positive experiences, especially during this time. It was a pleasure to have you. We are so happy we could make your stay so wonderful. We look forward to having you again as a guest in our hotel.Sincerely,DaveGeneral manager
par un voyageur
Publié le 2 août 2024 sur Expedia
To many club here...
Commentaires de Gestion de l’hôtel
9 août 2024 par Dave, Gestion de l’hôtel
Dear Khairil,Thanks so much for taking the time to share your kind comments. It was a pleasure to have you. We are so happy we could make your stay so wonderful. We look forward to having you again as a guest in our hotel.Sincerely,DaveGeneral Manager
par un voyageur
Booming music through the night keeps you awake
Publié le 23 juill. 2024 sur HotelsThe toilet bowl and the basin tap were leaking making the bathroom wet.
It was a very noisy room with non-stop booming music through the night every night!
Commentaires de Gestion de l’hôtel
9 août 2024 par Dave, Gestion de l’hôtel
Dear Boon,Thank you for taking the time to share your review with us. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience. I was disappointed to learn of the shortcomings you experienced and we're currently taking steps to upgrade some of the facilities. We certainly look forward to welcoming you back to our hotel in the future for a much better experience.Sincerely,DaveGeneral Manager
par un voyageur
very satisfactory
Publié le 22 juill. 2024 sur Hotelsroom was very satisfactory. old carpet flooring a bit of a turn off.
Commentaires de Gestion de l’hôtel
9 août 2024 par Dave, Gestion de l’hôtel
Dear Leong,Thanks so much for taking the time to share your kind comments. It was a pleasure to have you. We are so happy we could make your stay so wonderful. We also put customer experience and feedback as our priority, and your review ensures that we will continue to make further improvements. We look forward to seeing you again.Sincerely,DaveGeneral Manager
par un voyageur
Publié le 11 mai 2024 sur Expedia
Commentaires de Gestion de l’hôtel
17 mai 2024 par Dave, Gestion de l’hôtel
Dear Rayner,Thank you for taking the time to share your recent experience at our hotel. We are so glad you found our hotel a good place to stay. Unfortunately, it seems that we did not meet all your expectations. We put customer experience and feedback as our priority, and your review ensures that we will continue to make further improvements. We look forward to seeing you again.Sincerely,DaveGeneral Manager
par un voyageur
Publié le 5 mai 2024 sur Expedia
car park very in convient have walk one made to reach lobby lift bath room bath tub is leaking poorly maintained
Commentaires de Gestion de l’hôtel
6 mai 2024 par Dave, Gestion de l’hôtel
Dear Foo,Thanks for taking the time to give your feedback. We're sorry to hear the rooms weren't up to the standard you've come to expect from us. We have personally addressed this with our maintenance staff to ensure this won't happen again. We certainly look forward to welcoming you back to our hotel in the future.Sincerely,DaveGeneral Manager
par un voyageur
Publié le 7 mars 2024 sur Expedia
Need more menu.
Commentaires de Gestion de l’hôtel
9 mars 2024 par Dave, Gestion de l’hôtel
Dear Ramli,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,DaveGeneral Manager
par un voyageur
Publié le 12 févr. 2024 sur Expedia
Hotel was old.
Room smelled like an old wet rag.
Toilet leaked from the top.
My rooms phone was not working at all.
Wall switches were falling off.
Missing face towels.
Hotel Parking was extremely far from lobby and rooms.
Driving out of the hotel, has to go through checkpoint to get checked even though we're not from the ferry terminal.
No direct walkway to nearby food stalls
Commentaires de Gestion de l’hôtel
14 févr. 2024 par Saiful, Gestion de l’hôtel
Dear Muhmammad Shahir,Thank you for taking the time to share your recent experience at our hotel. Unfortunately, it seems that we did not meet all your expectations. We put customer experience and feedback as our priority, and your review ensures that we will continue to make further improvements. We look forward to seeing you again.
par un voyageur
Publié le 28 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
6 mai 2024 par Dave, Gestion de l’hôtel
Dear Foo,Thank you for your stellar rating and review. It truly means a lot to have our guests share their positive experiences, especially during this time. Our team has worked hard to ensure that all health and safety concerns of our guests are met. We’d love to welcome you back again next time.Sincerely,DaveGeneral Manager
