Avis Country Garden Danga Bay by King Homes

saya sampai di sana dan menghubungi pihak pengurus dan tidak direspon. ini adalah penipuan karena saya tidak dapat menginap di sana

It was awful. Why? We were scammed. My family and I booked through Hotels.com, unfortunately under non-refundable. It’s ultimately unfair when we were entirely ignored by the apartment’s host. We did not see a glimpse of our room. The host failed to acknowledge our calls and messages. We’ve tried to contact several times upon check-in time but our numbers were blocked. When we managed to get a hold of the host, he mentioned that he was not informed of the booking despite us receiving the booking confirmation through Hotels.com. Hence, we were clueless and also frustrated because we’ve traveled all the way here, activities all planned out as it was one of my family members’ birthday. Host told us to leave the property and was extremely rude and unhelpful to our situation. In the end, we had to stay in a run-down motel. Terrible experience and worse still, no refund. Hotels.com should look into scammed personnels like this. I’m disappointed and lost my trust in this booking app.

my first ever bad experience when the property agent did not show up upon my check in time. trying to call and whatsapp end up get blocked by the number. we are lucky enough to get another room from another agent immediately that time. we have no choice eventhough payment already deducted. expedia should consider that agent to not on your list anymore.