Note fondée sur 957 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,5 sur 5
100 % des clients le recommandent
4,6 Propreté de la chambre
4,6 Service et personnel
4,5 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
4 sur 5
par un voyageur

Publié le 3 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
31 janv. 2024 par Andreas Justkowiak, General Manager , Gestion de l’hôtel
Dear Guy, thank you for choosing to stay at DoubleTree by Hilton Johor Bahru and leaving us a great review. I hope you had a memorable stay with us and looking forward to welcoming you back as our guest again in the near future.
5 sur 5
par un voyageur

Perfect stay

Publié le 29 juill. 2022 sur Hotels
Everything was perfect, the rooms are spacious, light and very comfortable with a nice view on Johor. Service and cleanness are impeccable.
Commentaires de Gestion de l’hôtel
28 août 2022 par Linda Giebing General Manager, Gestion de l’hôtel
Dear Kyoko,Thank you for taking the time to provide us with a perfect rating, comment as well as images of your recent visit with us. It is truly heartwarming to receive such kind words. We hope to welcome you again soon.
5 sur 5
par un voyageur

Publié le 1 mars 2020 sur Hotels
Commentaires de Gestion de l’hôtel
3 juill. 2020 par Daniel Alcaraz, Gestion de l’hôtel
Dear Michel, Thank you for giving us a perfect score. I'm glad you enjoyed a wonderful stay at our hotel and am looking forward to welcoming you back hopefully in the near future! Sincerely, Daniel Alcaraz, General Manager
4 sur 5
par un voyageur

Bon hotel

Publié le 18 mai 2019 sur Hotels
Commentaires de Gestion de l’hôtel
21 mai 2019 par Daniel Alcaraz, Gestion de l’hôtel
Dear Nabil, Thank you for leaving us with a great review. I am pleased to hear that you have enjoyed your stay with us and look forward to welcoming you back to DoubleTree by Hilton Johor Bahru again soon. Sincerely, Daniel Alcaraz General Manager
5 sur 5
par un voyageur

Poor sound proofing.

Publié le 17 sept. 2024 sur Hotels
Overall not much complain less the sound proofing. Even though we are at a corner suite, the noise from fellow travellers can still be heard. Especially the loud bang when room doors are being closed. Other than that all is what you can expect from a reputable hotel chain.
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Andreas Justkowiak, General Manager , Gestion de l’hôtel
Dear Lynn, thank you for taking the time to share your experiences after your recent visit to DoubleTree by Hilton Johor Bahru. Your comments are duly noted and please accept our apologies for the noise disturbance caused. We have addressed your concern pertaining to the maintenance issue to the relevant department and we hope to have the opportunity of welcoming you back in the near future.
5 sur 5
par un voyageur

Publié le 16 sept. 2024 sur Expedia
Staff is friendly, amenities are great.
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Andreas Justkowiak, General Manager , Gestion de l’hôtel
Dear Boon Hun, we are honored to receive your generous review and thank you for letting us know how much you enjoyed your stay with us. Your compliments to the team members are much appreciated we hope to have the pleasure of welcoming you back to stay with us again in DoubleTree by Hilton Johor Bahru.
5 sur 5
par un voyageur

Publié le 15 sept. 2024 sur Hotels
Fine
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Andreas Justkowiak, General Manager , Gestion de l’hôtel
Dear Gui, it was lovely having you with us and thank you for choosing to stay at DoubleTree by Hilton Johor Bahru. We are pleased to hear that overall you had a pleasant stay and looking forward to have the opportunity to host you again soon.
3 sur 5
par un voyageur

Publié le 14 sept. 2024 sur Hotels
I always stay at Hilton whenever I am in Johor. While I could have choose others for their better location, Hilton services and dining food quality made up for it. Not for this stay though. The careline manager and front desk both acknowledged my request for a slice of cake for my wife birthday... and they totally forgot about it. Hopefully it was a one time off outliner.
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Andreas Justkowiak, General Manager , Gestion de l’hôtel
Dear Valued Guest, thank you for taking the time to share your feedback after your recent visit to DoubleTree by Hilton Johor Bahru. Rest assured your concern is duly noted and please accept our sincere apologies. We hope you could treat this as an exception rather than a reflection of the hotel and looking forward to have the opportunity of welcoming you back in the near future.
5 sur 5
par un voyageur

Publié le 13 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Andreas Justkowiak, General Manager , Gestion de l’hôtel
Dear Narinder Singh Sidhu, thank you for leaving us a perfect rating after your recent stay at DoubleTree by Hilton Johor Bahru. We are delighted to hear that overall you had a pleasant stay and looking forward to have the pleasure of welcoming you back again soon.
4 sur 5
par un voyageur

Publié le 11 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Andreas Justkowiak, General Manager , Gestion de l’hôtel
Dear Kun-Hung, thank you for leaving us a rating after your recent visit to DoubleTree by Hilton Johor Bahru. We hope you enjoyed your stay and looking forward to have the opportunity to host you again soon.