Note fondée sur 82 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,3 Propreté de la chambre
3,3 Service et personnel
3,1 Confort de la chambre
3,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 18 juill. 2024 sur Expedia
2部屋のうち1部屋に窓が無く カビ臭いような匂いしたのが残念でした
スタッフの皆さんは明るくフレンドリーで
気持ちの良い時間を過ごす事が出来ました
par un voyageur
Publié le 3 mai 2024 sur Expedia
Checked in later than 3pm. Was assigned with an untidy room. The staff quickly replaced the room for a better one. A bit disappointed with the hotelier not replying my message. I asked if they have clothes iron. Ended up bringing my own but they already have one in their closet. Waste of energy imo. I like the bathroom shower though. I award the hotel 3 stars out of 5.
Breakfast was meh.. Sausage a bit sour like it was from an old stock. Fried rice is very bland. Fries was not that good. The porridge and lychee lemon water was superb however. Fried noodle was better than the fried rice. The mushroom soup was too watery.
Kudos to the staffs serving at their cafe. I had to pay for my kid's meal since the free breakfast is for 2. But they demand to pay on the spot. Can't bill the kid's breakfast voucher into my bill. I'm not trustworthy I guess.
par un voyageur
Publié le 26 mai 2023 sur Expedia
We booked the hotel because of a family emergency and in the rush, made an error with the dates. I accidentally booked for the following week.
When we arrived at the hotel, I explained the error and asked if we could move the dates a week earlier. The hotel refused. We therefore had to pay twice. It was a genuine error but the hotel did not care. All the staff could say was, "Must ask Boss" but nothing ever happened.
Additionally, the condition of the property and is nothing like the pictures. It is a complete misrepresentation. The hotel and rooms were dingy, dirty and with unpleasant odour.
I would highly recommend avoiding this hotel at all cost.
Commentaires de Gestion de l’hôtel
27 juin 2023 par Ronald, Gestion de l’hôtel
We are terribly sorry for the incident but the booking is booked and paid to expedia. Hotel side do not handle cancellations or refund for booking that was paid to expedia.
par un voyageur
Publié le 28 mars 2023 sur Hotels
par un voyageur
Publié le 9 janv. 2023 sur Expedia
i hope can more clean and make sure line are in good condition
par un voyageur
Publié le 23 juill. 2022 sur Expedia
雨もりしてトイレ・バスが水浸しになった。バスタオルが洗濯してあるのは当然だけど、かなり古く色がくすんでいた。
par un voyageur
Publié le 29 avr. 2022 sur Expedia
Suitable for business trip, easy to find restaurant.
Commentaires de Gestion de l’hôtel
24 mai 2022 par Ronald, Gestion de l’hôtel
Thank you for the wonderful review.
par un voyageur
Publié le 22 mars 2022 sur Hotels
par un voyageur
Publié le 10 janv. 2022 sur Hotels
Commentaires de Gestion de l’hôtel
27 janv. 2022 par Ronald, Gestion de l’hôtel
Thank you for the wonderful review score.
par un voyageur de jb
Publié le 3 sept. 2020 sur Expedia
Commentaires de Gestion de l’hôtel
4 sept. 2020 par Ronald, Gestion de l’hôtel
Thank you very much for the review we look forward to your future bookings.