Note fondée sur 43 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,1 Service et personnel
4,1 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 27 mai 2024 sur Expedia
The area is close to Woodlands checkpoint, nearby restaurants, car wash and safer parking.
par un voyageur
JB visit
Publié le 21 mai 2024 sur HotelsAll check-in Check- out via social media.
New experience.
par un voyageur
Publié le 13 avr. 2024 sur Hotels
Stay was good for 1 night. Check in details was given on the day via whats app. Perhaps they can improve the lift system as it’s sow to serve the crowds.
par un voyageur
Publié le 28 mars 2024 sur Hotels
par un voyageur
Bad experience staying this Apartment..👎👎👎👎
Publié le 11 mars 2024 sur HotelsCan say is a very bad dream of staying here👎👎👎😡😡😡😡Air con keep break down every 15 minutes n stop running .very frustrated .calling the apartment in charge..they didn't helping..and just say the air con sensor cannot attached..give alot of excuse..bed sheets n bed room super dirty n dusty.... please ask that for refund me .will not staying here anymore..👎👎👎..the guest lift also a big problem...a few lift break down everyday..
Commentaires de Gestion de l’hôtel
27 mars 2024 par Nicholas, Gestion de l’hôtel
Hi Cindy,We're deeply sorry to hear about your experience during your stay with us. Your feedback is extremely important to us, and we sincerely apologize for the inconvenience caused by the air conditioning issues and cleanliness concerns you encountered. In accordance with our understanding, the relevant department attempted to offer you compensation, but it was met with your refusal. We assure you that we are taking immediate steps to address these issues and prevent them from happening in the future. Regarding your refund request, please reach out to our management team directly, and we will do our best to resolve the matter promptly. We understand your frustration and hope to have the opportunity to make it right for you in the future. Thank you for bringing these issues to our attention. We have also communicated your concerns about the elevator problem to the management, and we are pleased to inform you that they have made the decision to install new elevators. The replacement process began on March 20, 2024Best Regards.Nicholas (Operation Manager)JB City Shopping Mall Apartment
par un voyageur
Publié le 16 févr. 2024 sur Expedia
all was great and yes its nice accessible easily to the mall and the walkabouts the area. the only fall back was the lift. its faulty, not reflecting the correct level its at and at times, missing the level sequence. its also VERY slow. you may need to wait around 20 mins to 30 mins during peak.
par un voyageur
Publié le 29 janv. 2024 sur Expedia
Pros: Easy check in, great location for shopping at the KSL mall and vicinity. Make sure you read the pre-check in information and contact the host via whatsapp prior to check in.
Cons: Limited channels on TV - unable to log into TV apps despite having a personal account, as such we could only watch limited free shows on the apps which also took a long time to buffer due to poor internet connection. Otherwise, wifi is not a problem if you are not connecting to the internet using the TV. Kettle and microwave oven provided in kitchen but no coffee or teas. Plates and cutlery provided but no pots/ pans or cooking utensils.
par un voyageur
Publié le 28 janv. 2024 sur Hotels
par un voyageur
Publié le 24 janv. 2024 sur Hotels
par un voyageur
Publié le 31 déc. 2023 sur Expedia
好：地點好多食肆，有洗衣機。
建議：床頭移離窗戶，因為晚上會太吵，早上會太光。更換梳化。
