Note fondée sur 517 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,1 Service et personnel
4,1 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 14 juin 2017 sur Hotels
par un voyageur
Publié le 25 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
27 sept. 2024 par Victor , Gestion de l’hôtel
Hi Zamarree, thank you for your review. It was a pleasure hosting you. We hope to see you again soon!
par un voyageur
Great Customer Service
Publié le 20 sept. 2024 sur HotelsWhen I arrived at the property they did not have a room and could not fulfill my reservation. I contacted hotels.com and they contacted the property for me and thankfully provided a full refund. I am thankful for the help I received and how they advocated for me to process my refund.
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Victor, Gestion de l’hôtel
Hi Daniel, we apologize that we were not able to provide you with the quality of service you deserve. This does not reflect the usual standard of our hotel and staff, and we are constantly seeking ways to enhance our customer experience. Your satisfaction is of utmost importance to us, and we strive to ensure that all our guests have a rewarding stay. Once again, I deeply apologize and hope you reconsider staying at our hotel soon!
par un voyageur
Publié le 6 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
7 sept. 2024 par Kate, Gestion de l’hôtel
Thank you for staying with us.
par un voyageur
Publié le 1 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
1 sept. 2024 par Victor , Gestion de l’hôtel
We appreciate your excellent review. We look forward to welcoming you back soon!
par un voyageur
Publié le 30 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
1 sept. 2024 par Victor , Gestion de l’hôtel
Thanks for the awesome review! Hope you come to stay with us again!
par un voyageur
Pros > Cons
Publié le 15 août 2024 sur HotelsOverall it ended up being suitable. I’d probably stay again.
A few things I didn’t enjoy…
1 apparently this is a pet friendly hotel which is great I love dogs. But the 2 dogs the were next door to each other having a barking contest all day when their humans were gone was not fun listen to. (They sounded huge not little yappy dogs)
2 the room could have been a bit cleaner. The bed and important stuff was fine. However, the fridge was just grimy on the outside but the inside was immaculate. The restroom was really clean but the hair dryer had what looked like red hair dye all over it. I cleaned it because I didn’t feel it was necessary to call the front desk about and I didn’t want to get blamed for it either.
3 the continental breakfast was very, well don’t count on it to be fulfilling. It was mini mini muffins, juice and coffee. While I didn’t count on that as my food source it came in handy when I woke up at 6 with a migraine and needed a bite to eat so I could take medicine and go back to sleep. (Btw there is a Dunkin’ Donuts close by and found the people there super nice and went there every morning)
So as you can see it had its “cons” but nothing horrible enough to keep me away.
Commentaires de Gestion de l’hôtel
17 août 2024 par Kate, Gestion de l’hôtel
Thank you for staying with us. We appreciate your feedback and are utilizing it to make improvements.
par un voyageur
Publié le 6 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
7 août 2024 par Kate, Gestion de l’hôtel
Thank you for staying with us. We appreciate you taking the time to review our property.
par un voyageur
Publié le 4 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
7 août 2024 par Kate, Gestion de l’hôtel
Thank you for staying with us. We appreciate the great review!
par un voyageur
Publié le 26 juill. 2024 sur Expedia
Smell really bad , burnt bedding
Commentaires de Gestion de l’hôtel
29 juill. 2024 par Kate, Gestion de l’hôtel
Thank you for staying with us. We appreciate your feedback and are addressing your concerns.
