Note fondée sur 350 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,7 Service et personnel
4,6 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
Recommandé
pour Tout le mondepar un voyageur de la varenne
Hôtel de très bon confort
Publié le 4 août 2014 sur ExpediaPersonnel attentif au fait d avoir réserve par expédia. Personnel souriant.
par un voyageur
Not super happy
Publié le 16 août 2024 sur HotelsThe first room was very mildewy and damp. The ventilation wasn’t good, my eyes were starting to burn as we got our stuff into the room, my husband who is allergic to mold at at red complaining he was having trouble breathing. I went downstairs and asked to switch room, they were very accommodating with switching rooms, we had to downgrade to a smaller room with our two kids which was better than the moldy room. The breakfast was terrible, not many options, no waffles during the week. The oatmeal was NOT edible, very watery most of the days it was like gray water with with occasional clumps of “oats”,sausage patties looked freezer burnt and then reheated. A positive,they had a few options for GF which was nice. We ended up eating at the McDonald’s next door and then the Cracker Barrel.
Commentaires de Gestion de l’hôtel
17 août 2024 par TownePlace Suites by Marriott Joliet South, Gestion de l’hôtel
Thank you for being our guest and for sharing about your visit. We truly value our guests' comments and appreciate you alerting us to a few concerns that needed our immediate attention. We are sorry there were several issues during your stay and that we fell short in making you feel comfortable during your visit. We would like an opportunity to serve you better and regain your trust in our hotel.
par un voyageur
Publié le 14 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
14 août 2024 par TownePlace Suites by Marriott Joliet South, Gestion de l’hôtel
Thank you so much for the review! I’m glad to hear that you’re enjoying your experience with us. We are committed to providing a pleasant experience for each of our guests and it's great to know that we’re meeting this goal.
par un voyageur
Publié le 6 août 2024 sur Expedia
Estaba muy limpia
Commentaires de Gestion de l’hôtel
6 août 2024 par TownePlace Suites by Marriott Joliet South, Gestion de l’hôtel
We are happy to hear you had a positive experience with us! We value your input and we look forward to another opportunity to serve you in the future.
par un voyageur
Fantastic stay
Publié le 5 août 2024 sur HotelsBeautiful, spacious, very clean room! The beds were very comfortable!
Commentaires de Gestion de l’hôtel
5 août 2024 par TownePlace Suites by Marriott Joliet South, Gestion de l’hôtel
Thank you for leaving a review. We’re so glad you were able to visit us at the TownPlace Suites Joliet South. Our team is always working to offer the best service to our guests. We hope you’ll have a chance to come back soon.
par un voyageur
Publié le 13 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
14 juill. 2024 par TownePlace Suites by Marriott Joliet South, Gestion de l’hôtel
Thank you for taking a moment to share your experience at the TownePlace Suites by Marriott Joliet South. We are so pleased to hear you found nearly everything to your liking. We look forward to welcoming you back again soon.
par un voyageur
Publié le 23 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
25 juin 2024 par TownePlace Suites by Marriott Joliet South, Gestion de l’hôtel
Daniel, thank you for choosing to stay with us. Please accept our apologies for the inconveniences you experienced during your visit. We would love to welcome you back so that we can provide you with the outstanding service you deserve. We look forward to seeing you the next time you are in the area.
par un voyageur
Publié le 28 avr. 2024 sur Expedia
Great for our extended stay! Very comfortable, good breakfast, enough kitchen amenities, and a very nice staff! Thank you!
Commentaires de Gestion de l’hôtel
29 avr. 2024 par TownePlace Suites by Marriott Joliet South, Gestion de l’hôtel
We appreciate you sharing your review with other travelers, and we are delighted you were satisfied with our service and accommodations! Thank you for choosing the TownePlace Suites by Marriott Joliet South, and we look forward to your next visit with us.
par un voyageur
Time for new beds?
Publié le 23 avr. 2024 sur HotelsOur stay was very good. The hotel is quite convenient to family and we were there to see family in unhappy circumstances. My only real issue is with the bed. It was so soft that it caused me to sink into it to an uncomfortable degree; and that extra softness also made for a very warm bed.
Commentaires de Gestion de l’hôtel
24 avr. 2024 par TownePlace Suites by Marriott Joliet South, Gestion de l’hôtel
It is a pleasure to read your review of the Towne Place Suites by Marriott Joliet South. We are very happy that you enjoyed your stay with us overall! On behalf of everyone here, we would love to have you stay with us again the next time you visit our area.
par un voyageur
Publié le 6 avr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
8 avr. 2024 par TownePlace Suites by Marriott Joliet South, Gestion de l’hôtel
Thank you for your feedback and for choosing to stay at the TownePlace Suites by Marriott Joliet South. It was a pleasure serving you, Kristel! We look forward to your next visit to us!
