Note fondée sur 353 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,6 sur 5
96 % des clients le recommandent
4,6 Propreté de la chambre
4,7 Service et personnel
4,6 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
4 sur 5
Recommandé
pour Tout le monde
par un voyageur de la varenne

Hôtel de très bon confort

Publié le 4 août 2014 sur Expedia
Personnel attentif au fait d avoir réserve par expédia. Personnel souriant.
4 sur 5
par un voyageur

Publié le 2 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
2 sept. 2024 par TownePlace Suites by Marriott Joliet South, Gestion de l’hôtel
Thank you for choosing us for your travel plans! We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you back to the TownePlace Suites Joliet South in the near future.
4 sur 5
par un voyageur

Publié le 27 août 2024 sur Hotels
Every time I visit the area, I try to stay at this hotel. My stay was great as always
Commentaires de Gestion de l’hôtel
28 août 2024 par TownePlace Suites by Marriott Joliet South, Gestion de l’hôtel
Thank you for your great feedback. It's always a pleasure having you stay with us and we look forward to your next visit to us!
5 sur 5
par un voyageur

Publié le 26 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
28 août 2024 par TownePlace Suites by Marriott Joliet South, Gestion de l’hôtel
From our hospitality to our accommodations, we're happy to know that you enjoyed everything about your visit to our facility! We look forward to hosting you again the next time you are visiting the area.
3 sur 5
par un voyageur

Not super happy

Publié le 16 août 2024 sur Hotels
The first room was very mildewy and damp. The ventilation wasn’t good, my eyes were starting to burn as we got our stuff into the room, my husband who is allergic to mold at at red complaining he was having trouble breathing. I went downstairs and asked to switch room, they were very accommodating with switching rooms, we had to downgrade to a smaller room with our two kids which was better than the moldy room. The breakfast was terrible, not many options, no waffles during the week. The oatmeal was NOT edible, very watery most of the days it was like gray water with with occasional clumps of “oats”,sausage patties looked freezer burnt and then reheated. A positive,they had a few options for GF which was nice. We ended up eating at the McDonald’s next door and then the Cracker Barrel.
Commentaires de Gestion de l’hôtel
17 août 2024 par TownePlace Suites by Marriott Joliet South, Gestion de l’hôtel
Thank you for being our guest and for sharing about your visit. We truly value our guests' comments and appreciate you alerting us to a few concerns that needed our immediate attention. We are sorry there were several issues during your stay and that we fell short in making you feel comfortable during your visit. We would like an opportunity to serve you better and regain your trust in our hotel.
5 sur 5
par un voyageur

Publié le 14 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
14 août 2024 par TownePlace Suites by Marriott Joliet South, Gestion de l’hôtel
Thank you so much for the review!  I’m glad to hear that you’re enjoying your experience with us.  We are committed to providing a pleasant experience for each of our guests and it's great to know that we’re meeting this goal.
4 sur 5
par un voyageur

Publié le 6 août 2024 sur Expedia
Estaba muy limpia
Commentaires de Gestion de l’hôtel
6 août 2024 par TownePlace Suites by Marriott Joliet South, Gestion de l’hôtel
We are happy to hear you had a positive experience with us! We value your input and we look forward to another opportunity to serve you in the future.
5 sur 5
par un voyageur

Fantastic stay

Publié le 5 août 2024 sur Hotels
Beautiful, spacious, very clean room! The beds were very comfortable!
Commentaires de Gestion de l’hôtel
5 août 2024 par TownePlace Suites by Marriott Joliet South, Gestion de l’hôtel
Thank you for leaving a review. We’re so glad you were able to visit us at the TownPlace Suites Joliet South. Our team is always working to offer the best service to our guests. We hope you’ll have a chance to come back soon.
4 sur 5
par un voyageur

Publié le 13 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
14 juill. 2024 par TownePlace Suites by Marriott Joliet South, Gestion de l’hôtel
Thank you for taking a moment to share your experience at the TownePlace Suites by Marriott Joliet South. We are so pleased to hear you found nearly everything to your liking. We look forward to welcoming you back again soon.
2 sur 5
par un voyageur

Publié le 23 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
25 juin 2024 par TownePlace Suites by Marriott Joliet South, Gestion de l’hôtel
Daniel, thank you for choosing to stay with us. Please accept our apologies for the inconveniences you experienced during your visit. We would love to welcome you back so that we can provide you with the outstanding service you deserve. We look forward to seeing you the next time you are in the area.