Note fondée sur 41 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,9 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Check-in Woes
Publié le 7 août 2024 sur HomeAwayWe traveled to Antigua at end of July and while the property itself is nice, we had check-in issues. We brought the check-in issue to the attention of the owner, who took absolutely zero accountability, no apologies and blamed us. When we booked the property in December 2023, we were sent a checkin email. However, we were also advised that 3 days prior to our trip, we would get our specific checkin details (which we did). Most people would think this last email trumps all previous so we followed it. It had a contact person to call upon our arrival and said to call him from the airport so that he can meet us at the property with the keys. We arrived around 3 pm and kept calling with no answer. We found a place to eat while we waited to make contact but no one ever answered. Hours later that evening, we did finally get into the property after getting a message from someone different, at a different property management company.The issue was that the contact info sent in the email we were sent was incorrect. An acknowledgement of the error and apology from the owner would have been nice but instead, he completely ignored the last email sent with incorrect info and kept going back to the email sent months ago in December 2023 and said had we followed that, we would have had no issues. We found that unacceptable as why would we not follow the details in the last email email sent.
Commentaires de Gestion de l’hôtel
12 août 2024 par VrboOwner, Gestion de l’hôtel
Valerie was provided with exactly the same checkin instructions at the time of booking that we provide to all our guests. She did not act on them. 2 days before her arrival, our Property Manager called her 4 times, left a voicemail, and emailed her asking for arrival details etc. Valerie did not answer any of the calls, didn't respond to the voicemail, and didn't reply to the email. On the day of arrival our Property Manager had no idea what time she would arrive to checkin. The delayed checkin was entirely resulting from Valerie not following the checkin instructions. Had she done so, she would have experienced the same smooth, trouble free checkin all our previous guests have experienced. Our checkin agent repeatedly visited the villa during the course of the afternoon and eventually Valerie turned up.
par un voyageur
Great space and location
Publié le 12 juin 2024 sur HomeAwayOur stay at Milk & Honey was lovely. There was plenty of space for our delegation for the conference we attended. The pool was a reprieve after long days. Grocery stores and restaurants in walking distance. Responsive communication.
Commentaires de Gestion de l’hôtel
12 juin 2024 par VrboOwner, Gestion de l’hôtel
Thanks for your feedback Jonelle. We're very pleased that the Villa suited both your Business and Leisure needs so well.
par un voyageur
Milk & Honey was a Wonderful place to stay - would definitely recommend.
Publié le 28 mars 2024 sur HomeAwayWe had 8 people stay and we had lots of room.. we very much enjoyed the pool and the location was perfect... we were in walking distance to the restaurants/stores and Jolly Harbour beach.
We could easily walk and when going into st johns the bus system was very easy to use. I hope we get a chance to return one day.
par un voyageur
Perfect stay
Publié le 27 févr. 2024 sur HomeAwayPerfect stay for a group of family & friends. The villa had everything we needed and the location was great. We would definitely book again. Thank you!
par un voyageur
As promised
Publié le 17 févr. 2024 sur HomeAwayWe actually came here 8 years ago and this was a return visit to celebrate two birthdays in a big family group. The Villa is ideally situated near lovely beaches, shops and restaurants and is comprehensively equipped with everything you could need. The pool is clean and a good size. The whole set up was perfect for our holiday purpose and we can highly recommend it.
par un voyageur de Pittsburgh, Pa
February 2024 vacation
Publié le 14 févr. 2024 sur HomeAwayGreat property restaurants,beach, grocery store all walkable. Pool was wonderful and we cooked out several times. Very clean..i would recommend
par un voyageur
Amazing Holiday
Publié le 9 janv. 2024 sur HomeAwayPerfect size villa for the 8 of us, beautiful pool area and comfy loungers. Excellent location only five minutes walk to the supermarket and restaurants in Jolly Harbour.
Stacey-Ann was extremely efficient with all our queries and help when we needed. The maid service was excellent, we had been out for the day and when we returned the villa was spotless and she had even emptied the dishwasher for us.
I have never stayed at a villa where the host has been so informative and helpful. Phil replied to all my emails and questions, emailed us the welcome pack before we arrived so we could plan our stay and familiarise ourselves. Also was extremely kind in allowing us a late check out as we had a very late flight back to the UK.
par un voyageur de Layton, Utah
Sweetness of Milk & Honey
Publié le 28 déc. 2023 sur HomeAwayWe thoroughly enjoyed our stay at this Villa! The property management met us on arrival and gave us a tour and were focused on making our stay relaxing. Absolute properties also arranged for our transfer to and from the property which was very helpful.They also arranged for delivery and pick up of a rental car. They recommended that we not drink water from the mains and buy bottled water from the grocery. We were glad we had a rental car to make our water and wine runs. The Villa was perfect for our needs, clean and very well equipped with cooking and cleaning essentials. A nice addition would have been a digital thermometer to check meat temp on the grill. We were impressed by the selection of items at the nearby grocery store and made numerous trips. We enjoyed many of the Jolly Harbour restaurants that were within minutes of the Villa. Sunset at Dennis’s(about a 5 min drive) was terrific. We used the spotless outdoor grill for a number of meals. We used the pool daily to cool off and relax. The pool was the perfect temperature. The neighborhood was fairly quiet even with the nearby restaurant/bar night life. We travel with our “white-noise” so we didn’t notice any noise at night. We saw very few mosquitoes at dusk but that didn’t stop us from being outdoors. We found the beds comfortable and air conditioning worked great. We just wished we’d stayed longer! Definitely like to return in the future.
Commentaires de Gestion de l’hôtel
29 déc. 2023 par VrboOwner, Gestion de l’hôtel
Many thanks for providing such a comprehensive review, which I'm sure will be of benefit to future potential guests. We look forward to being able to host you again, by when there will be a digital thermometer in the kitchen drawer.
par un voyageur
Escape
Publié le 19 août 2023 sur HomeAwayIt was good
par un voyageur
Second time Around
Publié le 7 août 2023 sur HomeAwayThis is the second time my family has stayed here. This time it was 6 of us, last time it was 8. Once again we had a wonderful stay. The Villa is as described and the amenities are great. We enjoyed the pool, and we were able to cook food as needed. You had everything we needed for the beach. I would recommend this Villa to anyone. If I get the chance to come back to Antigua I'll be looking for Milk & Honey first. Thanks for everything.
Commentaires de Gestion de l’hôtel
8 août 2023 par VrboOwner, Gestion de l’hôtel
It was a pleasure once again to host you at Milk & Honey Michael.
