Note fondée sur 128 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,1 Propreté de la chambre
3,6 Service et personnel
3,1 Confort de la chambre
2,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 29 sept. 2024 sur Hotels
par un voyageur
Publié le 28 sept. 2024 sur Expedia
Idk just small rooms some of the rooms need more work but it’s a hotel idk what I was expecting
Commentaires de Gestion de l’hôtel
29 sept. 2024 par Author, Gestion de l’hôtel
Dear Guest,
Thank you for your feedback. We apologize for any inconvenience caused during your stay. We are continuously working to improve our room offerings and appreciate your input. If you have any specific concerns or require further assistance, please feel free to reach out to us at guestsupport.na@oyorooms.com.
Warm regards,
Team OYO
par un voyageur
Horrible stay
Publié le 16 sept. 2024 sur HotelsThis hotel was disgusting the worst of the worst it needs to be condemned
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Author, Gestion de l’hôtel
Dear Guest,
We apologize for the unpleasant experience you had during your stay. Such instances are not indicative of the high standards we strive to maintain. We would appreciate it if you could provide us with more details about your stay, like the hotel name and booking details, so that we can investigate the matter thoroughly and take appropriate action. Please share the information at guestsupport.na@oyorooms.com, and our team will be happy to assist you further.
Team OYO
par un voyageur
Publié le 11 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
12 sept. 2024 par Author, Gestion de l’hôtel
Dear Guest,
Thank you for taking the time to share your experience with us. We apologize for any inconvenience caused and we appreciate your feedback. Our team is constantly working to improve our services. If you require any further assistance, please feel free to reach out to us at guestsupport.na@oyorooms.com.
Regards,
Team OYO
par un voyageur
Publié le 11 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
12 sept. 2024 par Author, Gestion de l’hôtel
Dear Guest,
Thank you for taking the time to share your feedback with us. We appreciate your kind words and are glad to hear that you had a pleasant experience with our services. If you need any further assistance, please feel free to reach out to us at guestsupport.na@oyorooms.com.
Warm regards,
Team OYO
par un voyageur
Publié le 9 sept. 2024 sur Expedia
The door had a hole in it. A car was parked so close I had to squeeze by to get in my room. The car had no bumper and it was dirty. I booked a king , but he gave me a queen. The mattress was very poor quality, and was brown with stains at the bottom. The room smelled like mold and rust. I sat on the foot of the bed and the head of the bed rose up off the floor almost dumping me on the floor. I checked out the next morning. I paid for a 5 day stay and was not refunded. Expedia expected me to work it out with the hotel, but all they offered me was a can of air freshener!!! Go somewhere else!! They need to be removed from the Expedia web site.
par un voyageur
Publié le 8 sept. 2024 sur Expedia
It was great stay.
Commentaires de Gestion de l’hôtel
9 sept. 2024 par Author, Gestion de l’hôtel
Dear Guest,
Thank you for sharing your feedback with us! We're thrilled to hear that you had a great stay at our property. If you need any further assistance, please feel free to reach out to us at guestsupport.na@oyorooms.com.
We look forward to welcoming you again soon!
Warm regards,
Team OYO
par un voyageur
Publié le 4 sept. 2024 sur Expedia
It was ok TV didn't work and it has a funny smell
Commentaires de Gestion de l’hôtel
19 sept. 2024 par Barbara, Gestion de l’hôtel
Hi, Kelly! Thank you for the suggestion. We checked this property, this facility is currently unavailable with the hotel. We have duly noted your feedback for future consideration. Have a wonderful day ahead :) Regards, Barbara
par un voyageur
Publié le 30 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
19 sept. 2024 par Joey, Gestion de l’hôtel
Hi, Laticia! Thank you for sharing this valuable feedback. We are striving to provide consistent services to our guests. Wishing you a wonderful day ahead. Regards, Joey
par un voyageur
Publié le 29 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
19 sept. 2024 par Barbara, Gestion de l’hôtel
Thanks for your kind and lovely words, Sherrone! The biggest joy lies in seeing our guests satisfied, we will try our best to meet your expectations in future stays too. Regards, Barbara
