Note fondée sur 789 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
4,1 Service et personnel
3,9 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de HINDSVLLE
Publié le 23 juin 2024 sur Expedia
The first room we were put in the ac eas not working then the 2nd room we got moved to the shower was not clean it had aomeones hair all over the walls where the soap was and the room had a really bad odor.
Commentaires de Gestion de l’hôtel
24 juin 2024 par Hotel Manager, Gestion de l’hôtel
Dear JESSICA,Thank you for sharing your feedback with us. We sincerely apologize for the issues you encountered during your stay. Our records indicate that the AC was functioning, as confirmed by our service team the next day. However, we regret the inconvenience caused by the cleanliness issue and odour in your second room. Your comments will help us improve. We hope you will consider giving us another opportunity to provide you with a much-improved stay.Sincerely, Hotel Manager
par un voyageur
Publié le 22 juin 2024 sur Expedia
Clean with friendly staff. Easy check in
Commentaires de Gestion de l’hôtel
22 juin 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your positive feedback regarding our cleanliness, friendly staff, and easy check-in process. Your comments indicate that we're meeting our goal of serving our guests well. We appreciate your comments and hope to welcome you back soon.Sincerely, Hotel Manager
par un voyageur
Publié le 20 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 juin 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you immensely for your perfect rating! We're overjoyed to know that you had such a fantastic experience with us. Your satisfaction is our utmost priority, and we hope to have the pleasure of hosting you again soon.Sincerely, Hotel Manager
par un voyageur
Publié le 19 juin 2024 sur Hotels
Liked the room but the 150.00 deposit was a bit extreme
Commentaires de Gestion de l’hôtel
20 juin 2024 par Hotel Manager, Gestion de l’hôtel
Dear Deanna,Thank you for your feedback. We apologize for any inconvenience caused by the deposit amount. We will review our policies to ensure they are fair and reasonable for our guests. We hope you otherwise enjoyed your stay and look forward to welcoming you back.Sincerely, Hotel Manager
par un voyageur
Publié le 19 juin 2024 sur Expedia
Great
Commentaires de Gestion de l’hôtel
20 juin 2024 par Hotel Manager, Gestion de l’hôtel
Dear Janice,Thank you for your wonderful rating! We are delighted that you had a great experience with us. Your satisfaction means a lot to us, and we hope to see you again soon.Sincerely, Hotel Manager
par un voyageur
Publié le 18 juin 2024 sur Expedia
Very nice & clean!! We would stay again. The interstate noise was pretty loud, but the ac helped cover the noise some.
Commentaires de Gestion de l’hôtel
19 juin 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your review! We're glad to hear you enjoyed your stay overall, despite the noise from the interstate. We appreciate your feedback and hope to welcome you back soon!Sincerely, Hotel Manager
par un voyageur
Not my best stay
Publié le 17 juin 2024 sur HotelsIt was not accommodating for breakfast
Commentaires de Gestion de l’hôtel
25 juill. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your feedback. We’re sorry to hear that breakfast didn’t meet your expectations. We’re always looking to improve and will take your comments into consideration.Sincerely, Hotel Manager
par un voyageur
Publié le 15 juin 2024 sur Hotels
The staff were very friendly and helpful. The nightly rate was very reasonable. The breakfast was pretty standard but good. The eggs were empty at 7:00 am one morning and I'm not sure if they checked or refilled them. Highway noise is very noticeable at night. I would stay here again.
Commentaires de Gestion de l’hôtel
17 juin 2024 par Hotel Manager , Gestion de l’hôtel
Dear Joshua,Thank you for your positive feedback regarding our friendly staff, reasonable rates, and satisfactory breakfast. We appreciate your observation about the breakfast timing and noise from the highway, and we'll ensure better oversight in these areas. We look forward to welcoming you back for another stay.Sincerely, Hotel Manager
par un voyageur
Publié le 14 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
4 juill. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Kim,Thank you so much for your wonderful rating! We are elated to hear that you had a 5-star experience with us. We strive to provide the best possible service for all of our guests, and it is great to hear that we were able to exceed your expectations. We look forward to seeing you again soon!Sincerely, Hotel Manager
par un voyageur
Publié le 13 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
20 juin 2024 par Hotel Manager, Gestion de l’hôtel
Dear Jackie,Thank you so much for your perfect rating! We're thrilled to hear that you had an excellent experience with us. Your satisfaction is our top priority, and we look forward to welcoming you back for another fantastic stay.Sincerely, Hotel Manager
