Note fondée sur 755 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,3 Propreté de la chambre
3,6 Service et personnel
3,3 Confort de la chambre
3,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par Jacques
Publié le 11 juill. 2015 sur Hotels
par un voyageur
Publié le 22 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
24 juin 2024 par Manager, Gestion de l’hôtel
Hello Kyle, We're sorry to hear that your experience didn't meet expectations. Please feel free to reach out to us directly to discuss any concerns you may have had so we can address them accordingly.
par un voyageur
Publié le 20 juin 2024 sur Expedia
Lack of staff and the young people who work there are not motivated to do the work.
Commentaires de Gestion de l’hôtel
22 juin 2024 par Manager, Gestion de l’hôtel
Hello Ana Carballal, We apologize for falling short of meeting your expectations. Guest feedback is valuable, and we will address your concerns with our team for improvements. We strive for exceptional service and will work to ensure all staff are motivated to provide a positive experience for our guests.
par un voyageur
Publié le 17 juin 2024 sur Expedia
Very clean room! Upstairs was very noisy. Tv kinda small. Easy and quick check in.
Commentaires de Gestion de l’hôtel
18 juin 2024 par Manager, Gestion de l’hôtel
Hello Sheila,We appreciate your feedback on our clean rooms and check-in process. We apologize for any noise disturbance and note your comment on the TV size for our review. Please feel free to reach out to our management directly for further assistance.
par un voyageur
Publié le 10 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
12 juin 2024 par Customer Care Team, Gestion de l’hôtel
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team
par un voyageur
Publié le 10 juin 2024 sur Expedia
Generally rundown. Room had roaches, dead and alive. Everything was unclean. Coffee pot. Microwave.
Commentaires de Gestion de l’hôtel
12 juin 2024 par Manager, Gestion de l’hôtel
Hello Elizabeth, We appreciate you giving your feedback about your recent experience in our hotel. I want to assure you that we act promptly to pest alerts with expert extermination services and treat to deter pests regularly scheduled basis. We respond to all claims of a pest issue with prompt and professional action and ask that you bring these issues to our attention in real-time so we can quickly investigate and address the situation. Thank you again for taking the time to share your experience and to bring this matter to our attention. On behalf of our entire staff thank you for staying with us and for rating your stay.
par un voyageur
Great experience
Publié le 4 juin 2024 sur HotelsCommentaires de Gestion de l’hôtel
6 juin 2024 par Manager, Gestion de l’hôtel
Hello Irene,We are enlivened to hear that you had a fantastic experience during your stay with us! We look forward to welcoming you back soon for another wonderful stay.
par un voyageur
Publié le 28 mai 2024 sur Expedia
Standard budget fare. Nice employees. A few ants, bed too high and chair sank right down. Cows upstairs roamed and slammed for a good bit. Decent for price
Commentaires de Gestion de l’hôtel
29 mai 2024 par Manager, Gestion de l’hôtel
Hello Ovadiah, Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience even with limited staffing. We are working hard to improve our provided services and hope you will return to experience them with a future stay.
par un voyageur
Publié le 27 mai 2024 sur Expedia
I love it
Commentaires de Gestion de l’hôtel
29 mai 2024 par Manager, Gestion de l’hôtel
Hello Armani,We are thrilled to hear that you enjoyed your stay with us! Your satisfaction is our top priority, and we are delighted that we could provide you with a positive experience. If you have any further feedback or if there is anything else we can assist you with, please do not hesitate to reach out to us.
par un voyageur
Publié le 27 mai 2024 sur Expedia
Dirty. Stained walls. Bathroom looked as if it hadnt bern cleaned in months.
Commentaires de Gestion de l’hôtel
28 mai 2024 par Manager, Gestion de l’hôtel
Hello Duereal, We appreciate your feedback and regret to hear about your recent experience. Your comments will be shared with our housekeeping team for further review and improvement. Our goal is to ensure all guests enjoy a clean and comfortable stay with us.
