Note fondée sur 950 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,5 Propreté de la chambre
3,8 Service et personnel
3,8 Confort de la chambre
3,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 28 mars 2023 sur Hotels
Commentaires de Gestion de l’hôtel
30 mars 2023 par Manager, Gestion de l’hôtel
Hello Nathalie,We can't thank you enough for sharing your rating. It would be an honor to earn your business again on your next travels.
par un voyageur
Publié le 29 oct. 2024
No fridge in room, but after 45 minutes caretaker installed one that was outside for defrosting.
Commentaires de Gestion de l’hôtel
30 oct. 2024 par Manager, Gestion de l’hôtel
Hello Ed, We apologize for any inconvenience you experienced regarding the fridge in your room. Your feedback helps us improve our services for future guests. Should you have any further concerns, please contact our management team directly. Thank you for bringing this to our attention.
par un voyageur
Publié le 2 oct. 2024 sur Hotels
We didn't stay there. Went to the room the half were filled with the smell of Marijuana, the room stunk and was hot, when I walked over to the turn the AC on I realized it was Laying on the floor.
We left and got a refund.
Commentaires de Gestion de l’hôtel
3 oct. 2024 par Manager, Gestion de l’hôtel
Hello Sharon, We appreciate your feedback and are sorry to hear about your experience. Your comments are important to us as we are consistently striving to improve our services. For further assistance regarding your refund, please reach out to our management team directly. Thank you for bringing this to our attention.
par un voyageur
Publié le 1 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
3 oct. 2024 par Manager, Gestion de l’hôtel
Hello Lori, We're sorry to hear that your stay didn't meet your expectations. Please feel free to contact us directly to discuss any concerns you may have had during your visit. Your feedback is important to us so that we can address any areas needing improvement.
par un voyageur
So gross. Stay anywhere else.
Publié le 29 sept. 2024 sur HotelsThe toilet didn’t work. The bed had a urine stain and the room had not been clean or the pubic hair was in the bathtub for a classy touch. I will NEVER stay there again.
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Manager, Gestion de l’hôtel
Hello Cora, We apologize for the inconveniences you encountered during your stay and appreciate your feedback. We take all guest concerns seriously and will ensure these issues are looked into and addressed. Our team strives to provide a comfortable and clean environment for all our guests to enjoy their stay.
par un voyageur
Publié le 25 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
27 sept. 2024 par Manager, Gestion de l’hôtel
Hello Kym, Thank you for taking the time to complete our survey! We want you to know that your feedback and rating of our hotel is of utmost importance to us. We would appreciate it if you could kindly reach out to us directly with any specific feedback you may have, so that we may address your concerns accordingly. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!
par un voyageur
Swell
Publié le 24 sept. 2024 sur HotelsIt was fine
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Manager, Gestion de l’hôtel
Dear Guest, Thank you for sharing your feedback with us. We appreciate your stay and hope to welcome you back soon for an even better experience.
par un voyageur
Publié le 23 sept. 2024 sur Expedia
👎
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Manager, Gestion de l’hôtel
Hello Osiris,We are disheartened to hear that your recent stay did not meet your expectations. Your feedback is valuable to us and we will address this matter with our team for improvement. We appreciate you taking the time to share your experience with us.
par un voyageur
Publié le 21 sept. 2024 sur Expedia
N/a
Commentaires de Gestion de l’hôtel
21 sept. 2024 par Manager, Gestion de l’hôtel
Hello Hilton,We appreciate your feedback and regret any inconveniences faced during your stay. Your comments will be shared with the management team for their review. We strive to provide exceptional experiences for all our guests and hope you consider giving us another chance in the future.
par un voyageur
Publié le 20 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
21 sept. 2024 par Manager, Gestion de l’hôtel
Hello James,We're glad you enjoyed your stay with us! If there's anything we can do to make your next visit even better, please don't hesitate to let us know. We look forward to welcoming you back soon!
