Note fondée sur 932 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,5 Service et personnel
4,5 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 26 août 2024 sur Expedia
It was a great place
Commentaires de Gestion de l’hôtel
26 août 2024 par GM, Gestion de l’hôtel
Dear michelle, We appreciate your review and recommendation. I'm delighted to know you found your stay to be top-notch. Please find a reason to visit us again soon. Best, Chris Downs, GM
par un voyageur
Publié le 25 août 2024 sur Hotels
The young lady that checked us in was very accommodating and kind.
Commentaires de Gestion de l’hôtel
26 août 2024 par GM, Gestion de l’hôtel
Dear Janae, We strive to provide excellent customer service, so I am thrilled that you recognized our efforts. Thank you for your business and we look forward to your return. Best, Chris Downs, GM
par un voyageur
Good but could be better.
Publié le 25 août 2024 sur HotelsIt needs some updating. Bed needed new mattress in our room. One side great, other needed improvement
Commentaires de Gestion de l’hôtel
25 août 2024 par GM, Gestion de l’hôtel
Dear Anonymous, Thank you for your kind review. I'm happy to know your stay was pleasant, and we appreciate you choosing us. Your honest feedback on areas we can improve is welcomed and fosters change for future visits. I will share your kind comments with our entire team as they work hard to make our guests feel at home. Best, Chris Downs, GM
par un voyageur
Clean hotel, would stay again
Publié le 24 août 2024 sur HotelsCommentaires de Gestion de l’hôtel
28 août 2024 par GM, Gestion de l’hôtel
Dear John, Thank you for awarding us a full rating. We're thrilled you had a delightful experience. Do visit us again soon! Best, Chris Downs, GM
par un voyageur
Publié le 22 août 2024 sur Expedia
Nice hotel. Comfortable room. Just wish they had coffee other than burnt tasting Starbucks.
Commentaires de Gestion de l’hôtel
23 août 2024 par GM, Gestion de l’hôtel
Dear Rich, It is wonderful to hear you had a great stay at our hotel. We appreciate your taking the time to share all your feedback, including recommendations for improvement. On behalf of the entire staff, thank you for choosing our hotel, and please come see us again in the future. Best, Chris Downs, GM
par un voyageur
Publié le 21 août 2024 sur Expedia
We were caught in a severe weather alert with heavy rain driving through Kansas. I called to let the front desk know we had an ETA after 1am, Mia was so kind as to set us up for that late check in! Large comfy King room. Courtyard Marriott is always fantastic with the 12 noon checkout time, that extra hour (compared to other hotels 11am) really helps, so convenient. The facilities were nice and stocked. We picked up some food bc the dining was closed temporarily and were able to sit in the community area. Tiara at the front desk was so kind and helpful, she's much appreciated and had great energy, she really made our day for our next segment of a very long drive across country. Overall kind staff and nice facilities in a safe area, shopping and eats across the street.
Commentaires de Gestion de l’hôtel
21 août 2024 par GM, Gestion de l’hôtel
Dear Jacqueline, Thank you for sharing this frame-worthy review! I feel our accommodations and service are some of the finest, and your feedback helps validate that opinion. I'll be sure to pass your kind words along to Mia, Tiara, and the rest of the team as well. Your review and recommendation are very much appreciated. We look forward to serving you in the future. Best, Chris Downs, GM
par un voyageur
Publié le 19 août 2024 sur Hotels
We had a nice stay. The first room we were in had a problem with the air conditioner leaking but they put us in another room right away which was a nice clean room and the air conditioner worked great. For our troubles they gave us two free breakfast coupons. Freddie at the front desk was great, all of the staff were very friendly and helpful. The maintenance guy for the air conditioner was very friendly and kind. The beds were very comfortable. We would stay here again.
Commentaires de Gestion de l’hôtel
19 août 2024 par GM, Gestion de l’hôtel
Dear gloria, We love hearing guests say that they would stay with us again! Thank you for your feedback and for giving us some areas of improvement. We strive to be the best hotel in the area, and our guests help us achieve that goal by sharing their thoughts about our hotel. Please find a reason to visit again soon. Best, Chris Downs, GM
par un voyageur
Publié le 17 août 2024 sur Expedia
The staff was friendly. Room was clean and well decorated.
Commentaires de Gestion de l’hôtel
18 août 2024 par GM, Gestion de l’hôtel
Dear Amy, Thank you for your patronage. We are so happy to know you enjoyed your stay. Please visit again soon. Best, Chris Downs, GM
par un voyageur
Publié le 7 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
28 août 2024 par GM, Gestion de l’hôtel
Dear Joseph William, Providing the highest level of hospitality is our number one priority, and I sincerely apologize for falling short of meeting your expectations. Your feedback is greatly appreciated, and we hope to serve you better on a return visit. Sincerely, Chris Downs, GM
par un voyageur de New York
Publié le 6 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
15 août 2024 par GM, Gestion de l’hôtel
Dear Diego, We're happy to hear from you! It's great to know that you enjoyed your stay. Please plan to visit us again the next time you travel to the area. Best, Chris Downs, GM
