Ratings based on 835 Guest Reviews
Hear it directly from our travellers
3.1 Room cleanliness
3.5 Service & staff
3.2 Room comfort
2.8 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Aug. 25, 2024 on Hotels
Comment from Hotel Management
Sep. 2, 2024 by gio, Hotel Management
Hello Beverly,I noticed that the score you gave us was very low.Please provide us with some extra feedback so that we can work on these issues and improve on your next potential stay.Sincerely,GioSuper 8 Management
by A traveller
Posted Aug. 25, 2024 on Expedia
Place is disgusting!! Spend extra and stay somewhere nicer. This hotel is in need of a complete overhaul
Comment from Hotel Management
Sep. 2, 2024 by Gio, Hotel Management
Dear Kelley,We are sorry to hear that your stay with us did not go as planned. We are working on some issues that will be fixed soon. Please provide us with some extra feedback so that we know what exactly is wrong here.
by A traveller
Posted Aug. 16, 2024 on Expedia
poor conditions, poor service. wish i could get refunded.
Comment from Hotel Management
Sep. 2, 2024 by Gio, Hotel Management
Dear Antonia,Thank you for sharing your feedback. I'm truly sorry to hear about the poor conditions and service you encountered during your stay. This is not the experience we aim to provide our guests, and I apologize for the disappointment.Your comments are important to us, and we are committed to addressing the issues you mentioned to ensure improvements are made.If you have any additional feedback or concerns, please feel free to reach out. We value your input and appreciate the opportunity to improve.Best regards,GioGeneral Manager
by A traveller
Posted Aug. 10, 2024 on Expedia
by A traveller
Posted Aug. 6, 2024 on Expedia
by A traveller
Posted Aug. 5, 2024 on Hotels
Good budget friendly stay
by A traveller
Posted Aug. 4, 2024 on Expedia
Needs to be actually cleaned. The bed had blood, and pee stains.
Comment from Hotel Management
Aug. 6, 2024 by Gio, Hotel Management
Dear Mikhyla,Thank you for bringing this to our attention. We sincerely apologize for the unacceptable condition you found the bed in during your stay. This is not the standard we uphold, and we take such matters very seriously.Please be assured that we are addressing this issue immediately with our housekeeping team to ensure it does not happen again. We would like to offer you a full refund for your stay as a gesture of our commitment to your satisfaction.Thank you for your feedback, and we hope to have the opportunity to make things right.Sincerely,Super 8 Management Gio
by A traveller
Posted Jul. 28, 2024 on Hotels
Comment from Hotel Management
Jul. 29, 2024 by Gio, Hotel Management
Hello Philomena,Thank you for staying with us at Super 8, Junction City. Please provide us with some extra feedback for us to improve your next potential stay with us.
by A traveller
Posted Jul. 28, 2024 on Expedia
When we tried to check in there was no one at the front desk and they had to be called, and then when we checked out, there was no one at the desk. The light over the mirror did not work and the room smelled musty.
by A traveller
Posted Jul. 27, 2024 on Expedia
These guys charged a fasified fee. Stated the room was left full of pet hair when we literally paid someone to come watch our fur babies while we went to town for a FUNERAL.
Comment from Hotel Management
Jul. 29, 2024 by Gio, Hotel Management
Dear Aryn,We are truly sorry to hear about your recent experience and deeply regret any additional stress during such a sensitive time. We understand how upsetting this situation must be, especially given the circumstances of your visit.Please accept our sincerest apologies for any misunderstanding regarding the cleaning fee. We want to assure you that we take all guest feedback very seriously and aim to maintain the highest standards of fairness and transparency.Could you please contact us directly at [your contact information] so we can investigate this matter further and work towards a resolution? We greatly appreciate your understanding and patience as we address this issue.Again, we are very sorry for any distress this may have caused and thank you for bringing this to our attention.Warm regards,Gio
