Note fondée sur 157 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
4,4 Service et personnel
4,0 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
It’s a shame : Disgusting hotel & room
Publié le 26 mars 2024 sur HotelsCommentaires de Gestion de l’hôtel
28 mars 2024 par Hotel Manager, Gestion de l’hôtel
Dear Angelique, We are distressed to see your comments. We apologize for the bad experience. We never want our guests to go back with an unpleasant experience. The entire points will be investigated and necessary actions will be taken. We are taking ample steps to ensure the comfort of our guests. You can be sure about a fine stay with us. Please visit us again.Sincerely, Hotel Manager
par un voyageur
Publié le 12 nov. 2024
Very plain and older but clean.
Commentaires de Gestion de l’hôtel
12 nov. 2024 par Hotel Manager, Gestion de l’hôtel
Dear RAMONA,Thank you for your feedback! We’re glad to hear that you found the hotel clean, as maintaining a tidy environment is very important to us. We understand that the property is a bit older, and we appreciate your understanding. We're always working on ways to improve and update our accommodations to ensure a comfortable stay. We hope to welcome you back soon for another clean and pleasant visit!Sincerely, Hotel Manager
par un voyageur
Publié le 22 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Miguel,Thanks for staying with us and for appreciating your stay with us by giving us a 10 out of 10 rating. We focus on providing a great experience for every guest and on providing value to you as well. We look forward to serving you even better and eagerly await to welcome you. It is our privilege to serve guests like you. Sincerely, Hotel Manager
par un voyageur de Burnaby
Publié le 21 sept. 2024 sur Expedia
Convenience store on site and Cooper's Barbeque on site too.
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Hugh,Thank you for your feedback! We're glad to hear you enjoyed the convenience of having a store and Cooper's Barbeque on-site. It's great to know that you had easy access to food and essentials during your stay. We hope to welcome you back soon for another enjoyable visit!Sincerely, Hotel Manager
par un voyageur
Publié le 16 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Ron,Thank you for taking the time to write a wonderful review. It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We look forward to serving you again and giving you another five-star experience. Sincerely, Hotel Manager
par un voyageur
Publié le 9 sept. 2024 sur Expedia
Great location
Commentaires de Gestion de l’hôtel
10 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Edurado, Thank you for your stay at our hotel. I’m pleased that our hotel served as a perfect location to accommodate your needs. Thanks for choosing us for your stay and we look forward to seeing you on your next visit. Sincerely,Hotel Manager
par un voyageur
Great value for the price
Publié le 6 sept. 2024 sur HotelsThis is a Plain Jane facility. It was super clean, the indoor pool was great with a wonderful, HOT, hot tub, and breakfast was good. We had our dog with us, and it was a hassle getting up and down the stairs for 2 old people with a dog who is afraid of stairs. We will stay there agsin, but next time we will request a downstairs room.
Commentaires de Gestion de l’hôtel
7 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your thoughtful review! We’re thrilled to hear you enjoyed the cleanliness, indoor pool, and breakfast during your stay. We completely understand the challenges with stairs, and we encourage you to request a downstairs room on your next visit for added convenience. We look forward to welcoming you and your dog back soon!Sincerely, Hotel Manager
par un voyageur de Buena Park
Publié le 6 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
6 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Kwang,Thank you for the feedback. It's nice to see that you had an overall good experience. We regret letting you down in any way. Our goal is to provide a consistently superior guest experience, and your comments are very important to us. I hope that you will visit us again.Sincerely, Hotel Manager
par un voyageur
Publié le 6 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
6 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear annika,Thank you so much for the 10-star rating! We are so pleased to hear that you had a great experience at our hotel and that you enjoyed the facilities and amenities we have to offer. It’s always our goal to make sure that our guests have a positive and memorable experience, so we are thrilled that you had such a positive one. We hope to see you again soon! Sincerely, Hotel Manager
par un voyageur
Publié le 26 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
27 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Linda,Thank you for the feedback. It's nice to see that you had an overall good experience. We regret letting you down in any way. Our goal is to provide a consistently superior guest experience, and your comments are very important to us. I hope that you will visit us again. Sincerely, Hotel Manager
