Note fondée sur 260 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,2 Service et personnel
4,1 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par Gilles
Internet ? Inter lent
Publié le 7 oct. 2017 sur HotelsInternet ? Interlent plutôt... digne de Cuba. Plus lent que ça tu marches.
par un voyageur
Publié le 15 sept. 2024 sur Expedia
par un voyageur
Publié le 10 sept. 2024 sur Expedia
The reason I gave a 4 overall rating is because a hotel this nice should provide shuttle service to/from the airport.
par un voyageur
Publié le 6 sept. 2024 sur Expedia
Two star hotel with five star price
par un voyageur
Publié le 2 sept. 2024 sur Expedia
par un voyageur de Chugiak
Publié le 2 sept. 2024 sur Expedia
The view and the location are the only positives of this hotel.
What the photos don’t show is how dated this place is or that it smells like musty old carpet and stale smoke that they attempt to cover up with overly strong plug ins in the hallways. It smells like a smoker with too much perfume.
The bed was too soft for two people to share. I spent the whole night tipped sideways like sharing an air mattress with a heavier person. Pillows are lumpy when you lay down and flat as a pancake by morning.
When I booked this place there was a restaurant advertised but no such thing when we checked in. The room was mostly clean but there was quite a bit of hair in the corners when we checked in. On our last morning the cleaning lady barged right into our room without knocking, several hours before our checkout time.
Front desk staff was polite when we checked in but on second night the front desk girl was eating takeout with her friends at the tables in the lobby when we stopped by to buy bottled waters. This is not the kind of facility or service I would expect from Marriott or Sheraton. In fact for the same $500/night we stayed in much nicer hotels on the Vegas strip.
I get that Juneau is remote and a tourist town but this is ridiculous. We would not stay here again.
par un voyageur
Sadly, no bears
Publié le 24 août 2024 sur HotelsGreat location. Perfect for walking everywhere in downtown Juneau. The staff was friendly, the rooms were big, clean and bright. The bed was comfortable. The bedding was clean. The mattresses were clean. The only thing that would have made the room AMAZING would have been a room at the front of the hotel so that we could see the port and harbor and a little more night sky. As is, the room at the back of the hotel faced a nice bunch of trees and some houses, and a slightly noisy air conditioner. And that was fine, but a little disappointing given the amazing scenery out the front windows. We stayed for a week. The staff had my room number and promised to call me day or night if a bear wandered by the hotel, but sadly, no bears.
par un voyageur
Publié le 9 août 2024 sur Expedia
par un voyageur
Publié le 8 août 2024 sur Hotels
par un voyageur
Publié le 31 juill. 2024 sur Expedia
