Note fondée sur 489 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,8 Propreté de la chambre
4,0 Service et personnel
3,9 Confort de la chambre
3,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 27 oct. 2024
Dirty bedding. Missing pillowcases. Dirty room/dust etc. Three days and not once did housekeeping even enter our room.
It’s obvious that drug users are staying at the hotel and using it to further their activities.
Do NOT stay here.
Commentaires de Gestion de l’hôtel
5 nov. 2024 par Mitch, Gestion de l’hôtel
Sorry for any inconvenience that this guest may have experience at the Frontier Suites Airport Hotel we make sure clean bedding in all our rooms. I do apologize that our front desk clerk staff did not ask the guest upon check in if they would like housekeeping service.
par un voyageur
Publié le 31 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
3 sept. 2024 par Frontier Suites Team, Gestion de l’hôtel
We’re sorry to hear that your experience didn’t meet your expectations. Your feedback is important to us, and we’ll work on addressing any issues. Thank you for letting us know.
par un voyageur
Publié le 31 août 2024 sur Expedia
Enjoyed our stay
Commentaires de Gestion de l’hôtel
3 sept. 2024 par Frontier Suites Team, Gestion de l’hôtel
Thank you for your feedback! We’re happy to hear you enjoyed your stay. We look forward to welcoming you back soon!
par un voyageur
Publié le 30 août 2024 sur Expedia
Excellent airport shuttle service
Commentaires de Gestion de l’hôtel
3 sept. 2024 par Frontier Suites Team, Gestion de l’hôtel
Thank you for the compliment! We’re glad you enjoyed our airport shuttle service. We hope to have you stay with us again soon!
par un voyageur
Would recommend!
Publié le 29 août 2024 sur HotelsGreat quick stay after a long day of traveling and before catching a ferry early the next morning. The front desk folks were friendly and the shuttle drivers were very accommodating!
Commentaires de Gestion de l’hôtel
3 sept. 2024 par Frontier Suites Team, Gestion de l’hôtel
Thank you for your kind review! We’re glad to hear you had a pleasant stay and that our front desk staff and shuttle drivers made your experience enjoyable. We hope to welcome you back soon!
par un voyageur
Publié le 29 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
3 sept. 2024 par Frontier Suites Team, Gestion de l’hôtel
Thank you for your rating and feedback. We appreciate your honesty and will work on improving to make your next stay even better. Safe travels!
par un voyageur
Publié le 29 août 2024 sur Expedia
I cannot say enough good things about this place! Fabulous service, beautiful scenery, and incredible accommodations.
Commentaires de Gestion de l’hôtel
3 sept. 2024 par Frontier Suites Team, Gestion de l’hôtel
Thank you so much for your wonderful review! We’re thrilled to hear you enjoyed the service, scenery, and accommodations. We can't wait to welcome you back for another fantastic stay!
par un voyageur
Publié le 28 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
3 sept. 2024 par Frontier Suites Team, Gestion de l’hôtel
Thank you for your rating! We're glad you enjoyed your stay and appreciate your feedback. We hope to make your next visit even better!
par un voyageur
Publié le 28 août 2024 sur Expedia
Loved how close it was to everything lots of food options around close and walking distance. Jet tub was amazing and the room was super clean the bed was harder than I like but still nice. Differently would stay again.
Commentaires de Gestion de l’hôtel
3 sept. 2024 par Frontier Suites Team, Gestion de l’hôtel
Thank you for the great review! We’re thrilled you enjoyed the location, the jet tub, and the cleanliness of the room. We appreciate your feedback on the bed and look forward to welcoming you back for another stay!
par un voyageur
Publié le 27 août 2024 sur Hotels
Parking at the hotel was very bizarre and not very convenient. The room itself was very nice, comfortable and relatively quiet (aside from neighbors slamming doors). We walked to different locations from the hotel and there appeared to be people in the area that did not appear to be upstanding citizens and appeared to be impaired. I would not have walked the area alone.
Commentaires de Gestion de l’hôtel
3 sept. 2024 par Frontier Suites Team, Gestion de l’hôtel
Thank you for your feedback. We’re glad you found the room comfortable but apologize for the inconvenience with parking and the surrounding area. We appreciate your comments and will consider them as we work to improve the overall guest experience. Stay safe and thank you for staying with us.
