Note fondée sur 433 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,4 Service et personnel
4,2 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 14 nov. 2024
The property was old but very convenient. The room was great, having a kitchenette, and washer and dryer in room was great.
Commentaires de Gestion de l’hôtel
4 déc. 2024 par Mariah, Gestion de l’hôtel
Thanks!
par un voyageur
Publié le 5 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
9 oct. 2024 par Juneau Hotel Team, Gestion de l’hôtel
Thank you for the positive rating! We’re glad you enjoyed your stay and hope to welcome you back soon.
par un voyageur
Publié le 1 oct. 2024 sur Expedia
Staff was helpful and friendly, area is quiet and close to the Whale. It was a quick stop, but the facilities were great, microwave and coffee maker. Very recommendable!
Commentaires de Gestion de l’hôtel
9 oct. 2024 par Juneau Hotel Team, Gestion de l’hôtel
Thank you for your feedback! We're glad you enjoyed the peaceful location and found our facilities convenient. We appreciate the recommendation and hope to welcome you back for a longer stay next time!
par un voyageur
Publié le 30 sept. 2024 sur Expedia
The staff was very nice and accommodating and in general the rooms have a lot of amenities more like an apartment. I did however have a problem with a water leak from the ceiling (top floor, just rainwater) which I woke up to dripping onto my bed from the ceiling fan. The staff got me into another room for my second night but my guess is there is some maintenance that needs to be addressed in a few areas. They also have no usb outlets in their rooms so make sure you bring a block to plug in. Once again the staff was very friendly and the issue was dealt with quickly.
Commentaires de Gestion de l’hôtel
9 oct. 2024 par Juneau Hotel Team, Gestion de l’hôtel
Thank you for your detailed feedback and kind words about our staff. I apologize for the inconvenience caused by the leak and appreciate your understanding. We’re addressing maintenance issues and will consider adding USB outlets for added convenience. We hope to provide an even better experience on your next visit!
par un voyageur
Publié le 29 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
9 oct. 2024 par Juneau Hotel Team, Gestion de l’hôtel
Thank you for the top rating! We’re delighted you enjoyed your stay and look forward to seeing you again!
par un voyageur
Publié le 28 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
9 oct. 2024 par Juneau Hotel Team, Gestion de l’hôtel
Thank you so much for the perfect rating! We're thrilled you had a great experience and hope to welcome you back soon!
par un voyageur
Publié le 27 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
9 oct. 2024 par Juneau Hotel Team, Gestion de l’hôtel
Thank you for your feedback. We appreciate your rating and are always looking to improve. If there’s anything specific we could do to make your next stay better, please let us know.
par un voyageur
Publié le 24 sept. 2024 sur Expedia
Great value. Very clean. Nice kitchenette. Pleasant staff!
Commentaires de Gestion de l’hôtel
9 oct. 2024 par Juneau Hotel Team, Gestion de l’hôtel
Thank you for the lovely feedback! We’re happy to hear you enjoyed the cleanliness, kitchenette, and friendly staff. We hope to see you again soon!
par un voyageur
Publié le 23 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
9 oct. 2024 par Juneau Hotel Team, Gestion de l’hôtel
Thank you for the positive rating! We’re glad you enjoyed your stay and look forward to welcoming you back next time.
par un voyageur
Publié le 21 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
9 oct. 2024 par Juneau Hotel Team, Gestion de l’hôtel
Thank you for the fantastic rating! We’re delighted you had a great stay and hope to see you again soon!
