Note fondée sur 177 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,7 Service et personnel
4,4 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 18 oct. 2024 sur Expedia
The staff here was amazing! Always making sure we had everything we needed. The place is very cozy and clean and we loved the views from the hot tubs!
Commentaires de Gestion de l’hôtel
18 oct. 2024 par Heather, Gestion de l’hôtel
Thank you so much for your kind words, Kariline! We're so pleased to hear that you enjoyed your stay with us and that our staff helped make it a memorable experience. It's great to know you found our inn comfortable and squeaky clean (always our goal), and that you got the chance to admire the views from our hot tubs – they really are special! We hope to welcome you back soon for another relaxing stay. Safe travels! Heather
par un voyageur de MELROSE PARK
Publié le 14 oct. 2024 sur Expedia
Quirky and cute hotel
Commentaires de Gestion de l’hôtel
14 oct. 2024 par Heather, Gestion de l’hôtel
Thank you for your kind review! We're glad you enjoyed the quirky charm of our hotel and hope to welcome you back soon! We take pride in creating a unique and welcoming atmosphere for our guests, and it's wonderful to know that it made your stay special. We hope to have the pleasure of welcoming you back again soon for another memorable visit!
par un voyageur de Chicago
Publié le 23 sept. 2024 sur Expedia
The property is historically rich in that it housed a local bakery for decades and now has a great Italian restaurant with wood-fired pizza (and blackened cauliflower) oven. Plus not one but two hot tubs with umbrella hats. Fantastic breakfasts included in tiny kitchen just off the cozy lobby. Lovely!
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Heather, Gestion de l’hôtel
Thank you for sharing your experience, Geoffrey! We're thrilled that you enjoyed the unique history of our property and the delicious offerings from In Bocca Al Lupo. While it's not our personal restaurant, having such a wonderful asset within our building (and the cauliflower is a staff favorite, too). It’s great to hear that you had the opportunity to appreciate the hot tubs and the cozy ambiance of our lobby, complete with breakfast in our intimate kitchen setting - we take great pride in these special amenities. Your kind words truly mean a lot, and we hope to host you again in the future. Safe travels until then! Best, Heather
par un voyageur
Publié le 23 sept. 2024 sur Expedia
The staff was so friendly and accommodating and provided lots of information about the area. Great location. The continental breakfast had everything we needed. The hotel provided nice touches such as robes and flip flops for the hot tub. In addition to the standard shampoo, conditioner and body wash, they added a small specialty soap as a gift. We would stay here again.
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Heather, Gestion de l’hôtel
Thank you so much for your kind review, JoAnn! We’re delighted to hear that our staff made your stay enjoyable and that you appreciated the local tips and amenities we provide. We love adding those little touches like the robes, flip flops, and a breakfast certain to please everyone in order to make our guests feel extra special. We look forward to welcoming you back for another wonderful stay! Best, Heather
par un voyageur
Publié le 18 sept. 2024 sur Expedia
Booked last minute due to moving across country, job started earlier than expected and checked out a day early. Was still charged for the full reservation. Nice people but not the friendliest cancelation policy for a hotel. $734 for 10 hours is a bit steep with no offer for compensation, not even a discount on a future stay.
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Heather, Gestion de l’hôtel
Thank you for taking the time to share your feedback, Jackson. We’re sorry to hear that your experience didn’t meet your expectations regarding our cancellation policy. We understand that unexpected changes can be frustrating, and we strive to be as transparent and fair as possible with our policies. We appreciate that our staff made you feel welcome during your short stay, however, and wish you the best of luck with your new job. Best, Heather
par un voyageur
Publié le 13 sept. 2024 sur Expedia
It was a foot place
Commentaires de Gestion de l’hôtel
13 sept. 2024 par Heather, Gestion de l’hôtel
Thank you so much for that positive feedback, Cameron. We are thrilled that you were made to feel comfortable and welcomed during your stay and hope to host you again in the future! Best, Heather
par un voyageur
Publié le 11 sept. 2024 sur Expedia
Before we even set off for the airport, we had received personal messages from the hotel welcoming us, and offering us the information we needed to get there and get ourselves inside and settled. We loved the quirky atmosphere and friendly staff, the walkable location, the comfortable room, and the on-site restaurant.
Commentaires de Gestion de l’hôtel
12 sept. 2024 par Heather, Gestion de l’hôtel
Thank you so much for your kind review, Christina! We're thrilled to hear that your experience with us started off on the right foot even before you arrived. Our team takes pride in providing personalized service, and we're glad you appreciated the warm welcome and helpful information. It's wonderful to know you enjoyed the quirky atmosphere, Alaskan hospitality, and comfortable environment, as well as being in the heart of downtown. We look forward to welcoming you back for another great stay! Best, Heather
par un voyageur
Publié le 7 sept. 2024 sur Hotels
Ok but old property
Commentaires de Gestion de l’hôtel
7 sept. 2024 par Heather, Gestion de l’hôtel
Hello, Susana. Thank you for taking the time to provide feedback regarding your stay. While we love our quirky, historic building, we understand that its originality and ambiance are not for everyone. If there is anything specific we could have personally done to improve your experience, we would welcome that information. We wish you the best on future travels. Cheers, Heather
par un voyageur de Fairfax
Publié le 29 août 2024 sur Expedia
Great people here and in a great location. Close to every place you’ll want to go in Juneau. Very convenient and high quality breakfast from a serve yourself kitchen.
Commentaires de Gestion de l’hôtel
30 août 2024 par Heather, Gestion de l’hôtel
Thank you so much for your kind words, Kevin! We're thrilled to hear that you enjoyed your stay and were greeted with our staff's Alaskan hospitality. We try to make each guest's stay as comfortable as possible - right down to a breakfast meant to please everyone! It was a pleasure having you with us, and we hope to welcome you back to Juneau for more adventures soon. Safe travels! Best, Heather
par un voyageur
Publié le 24 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
25 août 2024 par Heather, Gestion de l’hôtel
Hello, Deborah! We are so glad that you enjoyed your stay with us and were comfortable and taken care of while you were here. We always look forward to hosting your group and look forward to your next arrival! Best, Heather
