Note fondée sur 20 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Nice View and we really enjoyed the stay
Publié le 25 août 2024 sur HomeAwayNice view and we really enjoyed the stay
par un voyageur
Great spot
Publié le 19 août 2024 sur HomeAwayGood location and easy access
par un voyageur
VIEWS WERE AMAZING, BUT....
Publié le 4 juin 2024 sur HomeAwayI normally don't leave a review, but this time I had to. It started three weeks prior to checking in. I left e-mails, and voicemails for the property manager to let her know that our flight would not be arriving till late on the day of check-in and was wondering if there was anything we needed to do. We heard nothing from her and was getting worried, so one week before, we called evolve and they said they would take care of it. We still heard nothing, so on the way to airport, we called property manager and got answering machine AGAIN, so we called evolve AGAIN and they immediately 3-wayed the phone call. Surprisingly, the property manager answered right away. She told us the check-in procedure for late check-in and joked that she received a ding ding ding at 1 AM in the morning from an email and that did I realize the time change there. I never sent her an email that early in the morning and if I did, why wouldn't she have the courtesy to answer me back even at a later time. I NEVER heard from her at all, except when evolve 3-wayed us. The property was beautiful, except for the decor, which every ones taste is different. We did have an issue with the heater at the house, which thankfully there were floor heaters in every room, which we used. Yes, the views at this property were amazing, so that made up for any issues we had with the property manager.
par un voyageur
Spring Break
Publié le 13 avr. 2024 sur HomeAwayWe spent most our time at Eagle Crest skiing and boarding. We ate all of our breakfasts at the rental and most our dinners. Evenings were spent playing board games. We loved the house, though, there are some things that do need fixing or completing. The owner was very gracious and welcomed our input.
par un voyageur
Moore Wedding
Publié le 6 févr. 2024 sur HomeAwayHuge house that comfortably handled 4 adult couples and a toddler with room to spare. Being a wintertime rental we weren't able to use the deck area, but it looked like it would have been a great place to hang out if it wasn't under 2 foot of snow. There was, however, plenty of room inside with several sitting areas and great views. Rena did a great job taking care of our needs. Would definitely consider renting again if the family ever has reason to visit Juneau again.
par un voyageur
Large waterfront property close to downtown Juneau
Publié le 19 août 2023 sur HomeAwayLove this location! This property was perfect for my whole family. Property owner and representative were easy to contact and very accommodating.
par un voyageur
Broken furniture that doesn’t recline. No heat for 2.5 days with no help
Publié le 28 nov. 2022 sur HomeAwayWe had to leave early due to no heat. Tried reaching out but no reply until we left early. We should get money back for leaving early and no heat with no response from contact person
Commentaires de Gestion de l’hôtel
30 déc. 2022 par VrboOwner, Gestion de l’hôtel
Hello, thank you for providing your feedback. The owner wanted to share the following: We are deeply sorry for the incnvenience of having no heat during your stay. The heating oil was taken during a previous stay and there was a medical issue with the Guest Contact so they were not able to respond immediately. We appreciate your feedback as we continue to improve for our guests!
par un voyageur
Nice stay
Publié le 26 août 2022 sur HomeAway.
par un voyageur de Ipswich
Great location with amazing views!
Publié le 30 juill. 2022 sur HomeAwayThe property's location was really ideal for a visit to Juneau. It's a short drive to downtown Juneau (approximately 10 minutes) and has really amazing views of the Gastineau channel/surrounding mountains. We are a family of 5 with kids ranging from 7 to 15 years old and the home had plenty of space for us to spread out. And being a family that hikes we had a bunch of gear due to Juneau's propensity for rainy conditions so the extra space came in handy. The property owners were very kind and accommodating. We had a great visit.
par un voyageur
Great experience
Publié le 15 mars 2022 sur HomeAwayAmazing location and property. The managers were extremely nice and helpful!