Ratings based on 11 Guest Reviews
Hear it directly from our travellers
3.6 Room cleanliness
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Highly disappointing
Posted Jan. 14, 2024 on HomeAwayAs one of the most premium priced holiday rentals in Jurien Bay I expected more from this property. Whilst the location and the view are second to none, the facilities and interior are lacking.
There is no air conditioning in the lower level which makes the bedrooms incredibly hot. There are an inadequate amount of pedestal fans provided and the windows in one of the rooms were locked, with no keys provided. We had to have a locksmith attend the property to open the windows.
There is no tv on ground floor or chairs around the outside table, the toilet door does not shut as mechanism is broken, no locks on toilet or bathroom doors and the upstairs toilet flush button is dodgy.
Upstairs there were many cobwebs on the balcony as well as the bathroom. One hot plate on the stove doesn’t work, the coating on the couch is flaking off, dust present on many surfaces, the shower had orange slimey soap scum in corners and the bath towels provided were old, thin and hard.
We had to clean the filters in the upstairs air conditioners upon arrival, as they weren’t cooling properly. The dust on the filters was very thick. On top of all of that, 3 days prior to us leaving, the aircon in main living room started majorly leaking inside, running down the wall and puddling on the floor. This resulted in us having to decide between turning aircon off in hot weather or putting buckets and our towels etc on the ground under the leak. We had to change the bucket and towels every couple of hours.
by A traveller
Location location location!
Posted Nov. 17, 2023 on HomeAwayIt is a little hard to have to pack items like toilet paper as it’s easily forgotten. And the kitchen is very simply stocked with a can opener from the dark ages. But who cares when you can eat your dinner while watching the ocean and the store is a short walk away.
by A traveller
Location perfect
Posted Apr. 25, 2023 on HomeAwayPerfect location and gorgeous views. Great for kids that want to go to skate park and nice to walk along for coffee. Good sized accomodation fitted 4 adults and 3 kids comfortably. Beds comfortable
Downsides- not very clean. Definitely needs upgraded in a few areas. Kitchen needs new appliances and the sofa was very old and dated.
Outdoor furniture was fine.
by A traveller
JayBay view
Posted Oct. 23, 2022 on HomeAwayGreat location with awesome view and good little unit. Needs a thorough clean and some new kitchen equipment (pans/glasses etc) for cooking but great accommodations overall.
by A traveller
Great stay
Posted Dec. 15, 2021 on HomeAwayGreat location, everything you need for a great stay, friendly staff. Only a few minor things needed fixing but didn’t impact the stay at all! Would come again!
Comment from Hotel Management
Dec. 16, 2021 by VrboOwner, Hotel Management
Glad you enjoyed your stay.
by A traveller
Good amount of space for a family
Posted Oct. 13, 2021 on HomeAwayAwesome location
by A traveller
Good
Posted Dec. 8, 2020 on HomeAwayGreat spot
by A traveller
JayBay 13
Posted Oct. 26, 2020 on HomeAwayWhile this property is in a fantastic location and has a great layout....we were very disappointed with the lack of maintenance on every part of the property.
The oven barely worked and required instructions
The cooktop same issue...such a guessing game!
Dishwasher not only had a broken handle, was missing the plate rack!! and required instructions that were not provided.
Furniture old and very worn.
Main bed had an old spring base.
Not enough outside chairs for the tables provided.
Plates and cutlery only for 5 people!!! The property sleeps at least 8 but I had to go and buy my own plates and cutlery.
I would love to stay in this complex again but not in number 13.
Comment from Hotel Management
Nov. 16, 2020 by VrboOwner, Hotel Management
Thank you for your review. Our apologies that you were not able to get some of the appliances working. The instruction manuals are located in the 3rd draw in the kitchen. The maintenance issues have been reported to the owner and I am pleased to advise these items have been rectified. With regards to the main bed it may be an individual thing as we have not had this reported previously but your comment has been noted for future reference. We do ask guests that they contact the office upon arriving at the premises if there are any issues so had we have known about the above issues prior to the review being made we may have been able to assist in making your stay with us an enjoyable one. Jurien Bayview Realty
by A traveller
lovely staycation
Posted Oct. 13, 2020 on HomeAwaygreat location and property. Check in and out was very easy and overall was a great stay. However felt that the upstairs main wooden floor needed a good clean as the floor was a little sticky.
by A traveller
Wildflower Hunt
Posted Sep. 21, 2020 on HomeAwayA great base for Pinnacles, Lesueur and Stockyard Gully cave area.
