Ratings based on 206 Guest Reviews
Hear it directly from our travellers
4.5 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.2 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Aug. 22, 2024 on Lastminute
The biggest downside was the food, i highly recommend you buy your own food before going to the island, because the only food available is whats on the menu. Thats it
The food was below average and at time not eatable. There is a shop for buying junk food like noodles and biscuits but its super expensive
The breakfast which was included in price is good, they do eggs! And they provide fruit and its a buffet rather than a menu
When you book, choose ocean bure up to 17 you can swim in front of, any bures (rooms) from 18 to 33 have rocks so impossible to swim. And they do not do room swaps! The garden bure location is actually good too!
On the plus side, The people were amazing they made us feel part of the family which is why i will definitely go back!!
The free activities were really good: turtle feeding fish feeding weaving oil making cava drinking and more
The water around the island was so clean and clear that we could snorkel from anywhere, corral was very close to shore and fish everywhere
Snorkeling gear and kayaks were free including life jackets which was amazing
They have good coffee and nice cocktails
Note that you need to pay for bottled water.
Rooms were very nice and comfortable, hot water and shampoo , towels etc provided
Also a nice hammock in front of room and 2 chairs to sit
We loved our stay and will be back thank you serenity island and it’s lovely people
by A traveller
Posted Aug. 17, 2024 on Lastminute
Lovely friendly staff, have to go with the flow a bit. Appears to be re-investing so facilities may improve as they recover from Covid.
by A traveller
Posted Aug. 5, 2024 on Expedia
We spent 3 nights at the resort with our 4 year old and 6 year old. We enjoyed that the resort was quite quiet - we never had a hard time getting beach chairs, tons of space at the beach, we could grab paddleboards and kayaks throughout the day. The staff was very friendly and kind to our kids. The resort maybe isn't the fanciest in Fiji, but we had a great time and appreciated how it was more laid back and calm. The food at the restaurant was good, the spaces around the resort were clean and we could see staff cleaning throughout the day in the common spaces, and there were activities throughout the day we could participate in if we wanted. Overall, I would recommend the resort.
by A traveller
Posted Aug. 4, 2024 on Expedia
This island is very beautiful and peaceful. There are plenty of beautiful fish to see when you are snorkelling, and some stunning white sandy beach. Lovely staff, comfortable rooms and a comfortable bed.
by A traveller
Posted Jul. 16, 2024 on Wotif
by A traveller
Unforgettable stay!
Posted Jun. 25, 2024 on HotelsI’m so excited to share the wonderful experience I had with my family at Serenity Island Resort. From the moment we approached the island, we were greeted with a joyful welcome song and a delicious drink. We arrived quite early, but Grace and the rest of the crew were ready to receive us. We have 2 young kids, and the room we booked was spacious, cool, and comfortable. The grounds are beautiful and well-kept. This is not a perfectly polished and manicured resort. It is a little more rustic, which, in my opinion, makes it more enjoyable and authentic! The staff on the island were so warm, caring, and engaging. They invested their time and energy into treating us (and everyone else) like family, especially our children. For a portion of our stay, they were the only children on the island and were treated like treasure. Emosi, who manages food and beverage was always considerate of their needs. The food was delicious. We embraced Fiji time while we were there and it made everything so much more enjoyable. No need to rush. There is never a wait if you sit back, relax, and enjoy the views, sounds, and delightful people. We have visited some hospitable places, but nothing compares to the welcome, hospitality, and joy of staying at Serenity. I really could go on and on about it, but I will say with staff like Grace, Emosi, Danny, Nemo, Saki, Sammy, Ulamila, and many others, Serenity Island Resort stands out in ways I never imagined. Fabulous experience. I highly recommend.
by A traveller
Posted Jun. 25, 2024 on Expedia
Super friendly staff, beautiful island, beautiful views, singing from the staff every evening was very nice!
by A traveller
Posted Jun. 23, 2024 on Expedia
by A traveller
Posted Jun. 22, 2024 on Expedia
Friendly staff
by A traveller
Posted Jun. 15, 2024 on Hotels