Ratings based on 954 Guest Reviews
Hear it directly from our travellers
4.2 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Jul. 15, 2024 on Expedia
Comment from Hotel Management
Jul. 16, 2024 by ホテルマイステイズ鹿児島天文館支配人 杉本, Hotel Management
お客様へこの度はホテルマイステイズ鹿児島天文館を御利用頂き誠に有難うございます。お忙しい中ご評価頂き重ねて御礼申し上げます。ご期待に沿えない点があり大変申し訳ございません。頂きましたご意見を参考に改善に努めて参ります。この度は大変申し訳ございませんでした。
by A traveller
Posted Jun. 12, 2024 on Expedia
Pretty nice spot for just about everything. Don Quijote and a big shopping mall a few minutes down the street. A lot of nice places to eat. Pretty decent view of Sakura-jima. A nice affordable price.
Comment from Hotel Management
Jun. 15, 2024 by Reception, HOTEL MYSTAYS KAGOSHIMA TENMONKAN, Hotel Management
Dear. GuestThank you for staying at HOTEL MYSTAYS Kagoshima Tenmonkan this time.We also appreciate that you left nice comment on this wall.
by A traveller
Posted Apr. 12, 2024 on Expedia
Not clean
Comment from Hotel Management
Apr. 12, 2024 by Reception, HOTEL MYSTAYS KAGOSHIMA TENMONKAN, Hotel Management
Dear. GuestThank you for staying at HOTEL MYSTAYS Kagoshima Tenmonkan.We are sorry that you felt uncomfortable staying here.
by A traveller
Posted Nov. 5, 2023 on Expedia
Sewer smell very strong in the bathroom, sink, toilet and shower has lot of stains. Staff couldn’t do anything about it, paid for two nights but left on the 2nd day.
Comment from Hotel Management
Nov. 5, 2023 by Manager, HOTEL MYSTAYS KAGOSHIMA TENMONKAN, Hotel Management
Dear. GuestWe deeply sorry that we could not offer you to change other rooms because of other rooms were same too. We feel shameful about it and try to clean the rooms harder.
by A traveller
Posted Oct. 23, 2023 on Expedia
Great place! Flexible staff accommodated my booking mistake
Comment from Hotel Management
Oct. 23, 2023 by Reception, HOTEL MYSTAYS KAGOSHIMA TENMONKAN, Hotel Management
Dear. GuestThank you for staying at HOTEL MYSTAYS Kagoshima Tenmonkan this time.We are glad you enjoyed your stay here.
by A traveller
Would come back again
Posted Sep. 23, 2023 on HotelsSpacious room with nice views. Really enjoyed our stay here.
Comment from Hotel Management
Sep. 24, 2023 by ホテルマイステイズ鹿児島天文館 くちこみ担当, Hotel Management
Dear GuestThanks for staying at HOTEL MYSTAYS Kagoshima Tenmonkan this time.We are all glad that you enjoyed your stay in Kagoshima.Hope to see you again!Reception,HOTEL MYSTAYS Kagoshima Tenmonkan
by A traveller
Posted Feb. 26, 2023 on Expedia
Close
Comment from Hotel Management
Feb. 27, 2023 by ホテルマイステイズ鹿児島天文館 フロント, Hotel Management
お客様へこの度はホテルマイステイズ鹿児島天文館をご利用頂き、誠に有難うございます。お忙しい中ご評価頂き重ねて御礼申し上げます。お客様のまたのお越しをお待ちしております。ホテルマイステイズ鹿児島天文館 フロント
by A traveller
Posted Jan. 7, 2023 on Expedia
Convenient to streetcars and sightseeing
Comment from Hotel Management
Jan. 7, 2023 by Reception, HOTEL MYSTAYS KAGOSHIMA TENMONKAN, Hotel Management
Ｄear ＧuestThanks for staying at HOTEL MYSTAYS KAGOSHIMA TENMONKAN this time.
by A traveller
Posted May 4, 2022 on Expedia
The room I stayed in wasn't very clean. This is the second time I've stayed in a hotel mystays in Japan (first time was in Osaka). The room was old and not properly cleaned both times
Comment from Hotel Management
May 4, 2022 by ホテルマイステイズ鹿児島天文館支配人 杉本, Hotel Management
We deeply apologize for the unpleasant feelings caused by the poor cleaning. Despite your expectations, I am very sorry for making you feel uncomfortable. We will share your valuable opinions with the cleaning staff and strive to improve them.
by A traveller
Posted Feb. 23, 2022 on Hotels
Comment from Hotel Management
Mar. 5, 2022 by Hotel Mystays Kagoshima Tenmonkan Reception desk, Hotel Management
Dear guests,
Thank you for staying at Hotel Myastays Kagoshima Tenmonkan.
Hope you have a safe and sound trip.
