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Shiroyama Hotel Kagoshima

4.0 star property
4-star spa hotel perfect for exploring Kagoshima

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Photo gallery for Shiroyama Hotel Kagoshima

Body treatments, facials, manicures and pedicures, massages
Exterior
Premium Twin Room, Mt. Sakurajima View, Non Smoking (No Extra Bed) | View from room
Hot springs
TSUMUGI Forest Twin Room, Non Smoking (No View, No Extra Bed)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Spa
  • Room service
  • Laundry

Explore the area

Map
41-1 Shinshoin-cho, Kagoshima, Kagoshima (prefecture), 890-8586
  • Mt. Shiroyama
    ‪4 min walk‬
  • Shiroyama Observatory
    ‪6 min walk‬
  • Terukuni Shrine
    ‪8 min walk‬
  • Kagoshima (KOJ)
    ‪39 min drive‬

Room options

View all photos for Comfort Forth, Mt. Sakurajima View, Non Smoking (No Extra bed)

Comfort Forth, Mt. Sakurajima View, Non Smoking (No Extra bed)

Comfort Forth, Mt. Sakurajima View, Non Smoking (No Extra bed)

  • 47.9 sq m
  • Ocean view
  • Sleeps 7
  • 4 Twin Beds

View all photos for Forest Forth Room, Non Smoking (No View, No Extra Bed)

Down comforters, minibar, in-room safe, desk

Forest Forth Room, Non Smoking (No View, No Extra Bed)

  • 48 sq m
  • Sleeps 7
  • 4 Twin Beds

View all photos for Single Room, Non Smoking (Single Use, No View, No Extra bed)

Single Room, Non Smoking (Single Use, No View, No Extra bed)

Single Room, Non Smoking (Single Use, No View, No Extra bed)

  • 17 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Forth Room, Non Smoking (No View, No Extra Bed)

Down comforters, minibar, in-room safe, desk

Standard Forth Room, Non Smoking (No View, No Extra Bed)

  • 54 sq m
  • Sleeps 7
  • 4 Twin Beds

View all photos for Sakurajima View Forth, Non Smoking (No Extra Bed)

Down comforters, minibar, in-room safe, desk

Sakurajima View Forth, Non Smoking (No Extra Bed)

  • 54 sq m
  • Ocean view
  • Sleeps 7
  • 4 Twin Beds

View all photos for Forest Twin Room, Non Smoking (No View, No Extra Bed)

Forest Twin Room, Non Smoking (No View, No Extra Bed)

Forest Twin Room, Non Smoking (No View, No Extra Bed)

  • 25 sq m
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Sakurajima View Twin Room, Non Smoking (No Extra Bed)

Sakurajima View Twin Room, Non Smoking (No Extra Bed)

Sakurajima View Twin Room, Non Smoking (No Extra Bed)

  • 27 sq m
  • Ocean view
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Royal Suite, Mt. Sakurajima View (No Extra Bed)

Royal Suite, Mt. Sakurajima View (No Extra Bed)

Royal Suite, Mt. Sakurajima View (No Extra Bed)

  • 126 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Standard Double Room, Non Smoking (No View, No Extra Bed)

Standard Double Room, Non Smoking (No View, No Extra Bed)

Standard Double Room, Non Smoking (No View, No Extra Bed)

  • 25.0 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Twin Room, Mt. Sakurajima View, Non Smoking (No Extra Bed)

Premium Twin Room, Mt. Sakurajima View, Non Smoking (No Extra Bed)

Premium Twin Room, Mt. Sakurajima View, Non Smoking (No Extra Bed)

  • 53 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Grand Double Room, Mt. Sakurajima View, Non Smoking (No Extra Bed)

Grand Double Room, Mt. Sakurajima View, Non Smoking (No Extra Bed)

Grand Double Room, Mt. Sakurajima View, Non Smoking (No Extra Bed)

  • 31 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for TSUMUGI Forest Twin Room, Non Smoking (No View, No Extra Bed)

TSUMUGI Forest Twin Room, Non Smoking (No View, No Extra Bed)

TSUMUGI Forest Twin Room, Non Smoking (No View, No Extra Bed)

  • 25 sq m
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Grand Twin, Mt. Sakurajima View, Non Smoking (No Extra Bed)

Grand Twin, Mt. Sakurajima View, Non Smoking (No Extra Bed)

Grand Twin, Mt. Sakurajima View, Non Smoking (No Extra Bed)

  • 31 sq m
  • Ocean view
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for TSUMUGI Sakurajima View Twin Room, Non Smoking (No Extra bed)

TSUMUGI Sakurajima View Twin Room, Non Smoking (No Extra bed)

TSUMUGI Sakurajima View Twin Room, Non Smoking (No Extra bed)

  • 26.4 sq m
  • Ocean view
  • Sleeps 2
  • 2 Double Beds

Similar properties

Exterior

Sheraton Kagoshima

  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
4.7 out of 5, Exceptional, (252)
The price is CA $251
per night
CA $304 total
includes taxes & fees
2 Mar - 3 Mar
Sheraton Kagoshima

About the area

Kagoshima

City center stay.Within a 5-minute walk of this Kagoshima hotel, you'll find Shiroyama Park and Mt. Shiroyama. Shiroyama Observatory and Terukuni Shrine are also within half a mile (1 km).

What's nearby

  • Mt. Shiroyama - 4 min walk
  • Kagoshima City Museum of Art - 15 min walk
  • Amu Plaza Kagoshima - 4 min drive
  • Kagoshima Chuo Station Tourist Information Center - 4 min drive
  • Kagoshima City Aquarium - 5 min drive

Getting around

  • Kagoshima Station - 4 min drive
  • Kagoshima Airport (KOJ) - 39 min drive

Restaurants

  • ‪三平らーめん照国本店 - ‬12 min walk
  • ‪ル シエル - ‬1 min walk
  • ‪バー カサブランカ - ‬1 min walk
  • ‪ガーデンレストラン ホルト - ‬1 min walk
  • ‪杏仁香 - ‬12 min walk

About this property

Shiroyama Hotel Kagoshima

4-star spa hotel perfect for exploring Kagoshima
Shiroyama Hotel Kagoshima offers its guests a full-service spa, hot springs, and a sauna. There are 6 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A fitness center, spa services, and multilingual staff are also featured at Shiroyama Hotel Kagoshima. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Kagoshima hotel.

  • 1 building
  • 355 guestrooms or units
  • 10 levels
  • 6 dining venues
  • Built in 1963
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers for purchase
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
Shiroyama Hotel Kagoshima offers 355 accommodations with minibars and safes. Beds feature down comforters. Flat-screen televisions come with digital channels. Bathrooms include showers, slippers, bidets, and complimentary toiletries.

This Kagoshima hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Esthe Spa Lapis. Services include facials, body treatments, and manicures and pedicures.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). This service features separate men and women areas. There are hot springs open between 6:00 AM and 11:00 PM.

Languages

Chinese (Mandarin), English, Japanese, Korean

Property amenities

Family friendly

  • Baby bath
  • Free area shuttle
  • Laundry facilities
  • Refrigerator
  • Stroller

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (JPY 1300 per night)
  • RV/bus/truck parking (surcharge) on site
  • Height restrictions apply for onsite parking
  • Free area shuttle

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: JPY 3900 for adults and JPY 1300 for children
  • 6 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Full-service spa
  • Hot springs
  • Sauna

Accessibility

  • Elevator

Room amenities

Entertainment

  • Digital channels
  • Flat-screen TV

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Desk
  • In-room massage
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for JPY 2200.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 3900 for adults and JPY 1300 for children
  • Covered self parking fee: JPY 1300 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: JPY 2200.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a security system and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a smoke detector, a security system, and window guards in each accommodation.

We should mention

  • Hot springs access available from 6:00 AM to 11:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 2 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Hotel Shiroyama
Shiroyama Hotel
Shiroyama Kanko
Shiroyama Kanko Hotel
Shiroyama Kanko Hotel Kagoshima
Shiroyama Kanko Kagoshima
Castle Park Onsen Hotel
Hotel Shiroyama Kagoshima
Shiroyama Kagoshima
Shiroyama
Shiroyama Kagoshima Kagoshima
Shiroyama Hotel Kagoshima Hotel
Shiroyama Hotel Kagoshima Kagoshima
Shiroyama Hotel Kagoshima Hotel Kagoshima

Shiroyama Hotel Kagoshima Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 708 out of 1006 reviews
Rating 8 - Good. 223 out of 1006 reviews
Rating 6 - Okay. 45 out of 1006 reviews
Rating 4 - Poor. 19 out of 1006 reviews
Rating 2 - Terrible. 11 out of 1006 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Alexander, San Diego

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and food superb
Stayed 2 nights in Oct 2024

10/10 Excellent

Jose

Stayed 1 night in Oct 2024

10/10 Excellent

Jose

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Martha

Stayed 2 nights in Oct 2024

4/10 Poor

Thomas

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Despite high hopes this hotel was perhaps the most disappointing of any hotel I’ve ever stayed in. Staff were incredibly unhelpful, we were told that we could not eat in the hotel as they’d fully booked every restaurant for functions, we then wanted to go for a drink one evening and was told the bars were shut that day for no reason given, you also had to queue for about 20 minutes to get breakfast which, whilst there were many options, was poor quality. The one positive was the onsen being pleasant with a lovely view of the volcano. However, that does not make up for the poor hotel standard. Avoid staying here.
Stayed 2 nights in Oct 2024

10/10 Excellent

junmin

Stayed 2 nights in Oct 2024

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Beautiful Views, Solid Hotel Stay
Great hotel that’s very well known for the onsen and views of Sakurajima (what more can you ask for!). It will be hard to find a hotel location with a better view! The room was nice for the most part. Bathroom was a bit dated and unfortunately had an old tank water smell that some of the hotels in Japan have. Restaurants in the hotel are great although a bit on the pricier side. We ended up getting a gorgeous view of the garden for our dinner there. Family Mart on the 1st floor makes this hotel a catch all for convenience.
Stayed 1 night in Oct 2024

10/10 Excellent

Masaichi

Liked: Cleanliness
Stayed 2 nights in Aug 2024

10/10 Excellent

MING WAI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Yoko

Travelled with family
Liked: Cleanliness, property conditions & facilities
The location was great and the outdoor Onsen was amazing. I’d like to go back!
Stayed 1 night in May 2024

10/10 Excellent

Corey toshiaki ontiveros

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Defiantly rent a vehicle if you wish for convenience, it’s walkable but it’s brutal to traverse the hill when it’s summer
Stayed 2 nights in Jul 2024

10/10 Excellent

Injie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

Shogo

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Masahiro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
That was super excellent. The royal family also stayed there. The onsen was excellent. The breakfast buffet was excellent. I want to stay there again!
Stayed 1 night in May 2024

8/10 Good

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view of Sakurajima Volcano was why I chose this hotel. The view was a little obscured by the roof of the restaurant but still very nice!
Stayed 3 nights in May 2024

10/10 Excellent

Chikako

Stayed 1 night in Apr 2024

8/10 Good

Ranran

Liked: Cleanliness, staff & service, amenities
It’s a very grand hotel with amazing view of the Sakuajima. Loved the onsen! Great services and a good variety and quality of breakfast. The only thing that bothered me was the thin walls of the room it can get a bit noisy at night, but everything else was good enough to make up for the only problem. The hotel also has nice souvenir shops.
Stayed 1 night in Apr 2024

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

John

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
The level of service at this hotel cannot be matched. It will always be the crown jewel of Kagoshima. Also, great views of Sakurajima
Stayed 6 nights in Apr 2024

10/10 Excellent

Gina

Stayed 1 night in Apr 2024

10/10 Excellent

Kris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is located on top of a hill, with views of Sakurajima. Hotel provides half hourly complimentary bus shuttle to Tenmonkan and train station. Journey can take 15-30 minutes depending on traffic conditions. Indoor onsen has hot and cold water pools and outdoor onsen has a lovely view of Sakurajima. This was the reason I chose to stay at Shiroyama. Watched sunrise from outdoor onsen on one morning. Service is good.
Stayed 2 nights in Mar 2024

10/10 Excellent

Robbie

Travelled with partner
The room and the views are spectacular!
Stayed 3 nights in Mar 2024

10/10 Excellent

Ghislain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location on top of a hill with views of the city and volcanoe (weather permitting). Great onsen. It’s a huge and busy hotel. The staff was able to make a reservation in one of their restaurants and we loved it (best tempura we had). Bar Cellar is nice too. Staff very nice and some spoke English.
Stayed 1 night in Mar 2024

10/10 Excellent

Shirley

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent experience with friendly staff and wonderful services. Highly recommended!
Stayed 2 nights in Feb 2024

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a quality hotel. The staff, rooms and facilities are all quality
Stayed 2 nights in Feb 2024