Note fondée sur 1 évaluations de clients
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2,0 Propreté de la chambre
2,0 Service et personnel
2,0 Confort de la chambre
2,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
This unit needs major updating and cleaning!
Publié le 30 juill. 2018 sur HotelsThis unit was less than average. We were very disappointed to hear that this property would not provide us an extra roll of toilet paper and paper towel. After spending over $2,000 to stay here, we would expect to see an extra roll under the sink or even provided to us after calling the front office or management. Instead we were told that "the property only provides a starter kit." Being that this is a condo, we do cook meals here and treat this place as a home, so one would expect to see at least an extra roll of paper products provided to the guests. Unfortunately, we will not return to this property in the future. The unit was not very clean, lots of dust, everything was old and outdated, and the overall unit needs to be updated (including all the beds). Even though the unit was not up to par, the local area is amazing!!
Commentaires de Gestion de l’hôtel
14 janv. 2019 par RedAwning Guest Engagement , Gestion de l’hôtel
Hi Jill,
We are sorry to hear this until was not what you were expecting. We understand your frustration with what was (or was not) provided, and we will pass this onto our property manager. We hope to host you again soon at one of our many locations to give you a wonderful experience all our guests deserve.
