Note fondée sur 7 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,1 Propreté de la chambre
2,8 Service et personnel
4,0 Confort de la chambre
3,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de White Rock
Publié le 23 oct. 2023 sur Expedia
Very noisy neighbors. Lower apartments hear everything from the upstairs. Very nice location and amenities.
Commentaires de Gestion de l’hôtel
31 oct. 2023 par RedAwning, Gestion de l’hôtel
Aloha - We're sorry to hear about the noise disturbance during your stay. We appreciate your feedback and will work to improve this aspect of the guest experience. We're glad you enjoyed the location and amenities, and we'll strive to ensure a quieter environment for your future visits. Thank you for your understanding.
par un voyageur
Manage expectations
Publié le 13 juill. 2022 sur HotelsGreat location, but unit internet wasn’t working. Even after calling, still wouldn’t work (even TV). A/C unit in one room didn’t work.
par un voyageur
Publié le 15 févr. 2022 sur Hotels
par un voyageur
Publié le 18 févr. 2019 sur Expedia
リゾート内が広くてゆったりしている。
Commentaires de Gestion de l’hôtel
20 févr. 2019 par RedAwning Guest Engagement , Gestion de l’hôtel
こんにちは、
私たちはあなたがあなたの滞在を楽しんだと聞いて喜んでいるし、プロパティは非常に広々としています。 私たちはあなたに別の素晴らしい休暇を与えるためにすぐにまたあなたをホストすることを願っています。
par un voyageur
Cockroaches and Poor communication
Publié le 23 août 2018 sur HotelsWhen we first arrived, we found that appliances were a little outdated with the exception of the microwave. The fridge barely kept things cold. The dishes all smelled like the cabinets, which was not pleasant and we ended up washing everything before we used them so our food didn't taste like the smell. We then found the start of cockroaches in our unit. We contacted the reservation company, as well as the property management, when we found out that they had professionally sprayed before we arrived (same day) and they said that sometimes that brings them out. They came and sprayed one other time while we were there, but this was of concern because we had a toddler with us, as well as me being 4 months pregnant. When we asked for a different remedy because overall there were 10 full size cockroaches that we encountered, we received no response either by phone or email. When I requested a refund or compensation for having to deal with this issue, I got no response.
par un voyageur
Turtle Bay #1
Publié le 31 juill. 2018 sur HotelsGreat location.
Fantastic area for walking, golf and family. Loved it.
par un voyageur
Publié le 29 mai 2018 sur Expedia
