Avis Turtle Bay Sea Shells - Ground Floor Condo with Lanai by RedAwning

I really enjoyed my stay with my daughter (I notified the property manager that she would be joining me). Everything was great but I felt the air conditioning units could be updated to be more quiet.

I wrote this as an overall 1, not because of the unit, which was excellent but the despicable lack of service by the booking agent Red Awning. The code to the access the unit never came through by email. I got the code for the gate and assumed that must do both, which it didn't. They made it almost impossible to contact human to get Help. I was directed to chats where nobody replied, the web site which provided no details of the code when I signed in, then they gave a number to call, so I had to go through the call menu twice to get back there to write it down. This number supposedly contacted a person but in fact just rang out, three times. Then I found an email with another number. This gave me an office closed recording, after again having to call in twice to write it down, it was 4- o'clock in the afternoon! It did then give an out-of-office number to call, which they read once quickly, so had to dial in again to write it down. this time we got a person who was very skeptical that we didn't get the email with the code but eventually let us have the code to get in the unit!

We overall enjoyed our stay here. But the location was misrepresented on the map of the Turtle Beach resort area, on the VRBO site. I chose it over other condos nearby because it appeared to be the closest to the resort and the beach, but it wasn't at the indicated location. Nonetheless, we had a pleasant and comfortable stay there. The ground floor location was handy for carrying luggage in and out. The bed was comfortable, and it was useful having two bathrooms. We did have some difficulties getting the check in information and communicating with the owner-there seem to be several layers of administration at these units. Also, soon after arriving the washing machine malfunctioned and since it was the weekend, we couldn't access anyone to sort it out very quickly. But it was eventually resolved. We enjoyed the nearby outdoor pool, and sitting out on the little patio outside the living room. The airconditioning was good in the bedroom, but we had to leave it on constantly in the living room in order for it to be comfortable. It's a handy location for exploring the north shore, and a good alternative to the exorbitantly priced for Turtle Beach resort. Additionally, we were able to enjoy some of the facilities at the resort, such as bike rental, trails and excellent restaurants. I would recommend this place for convenience and comfort.

The condo was very nice and well stocked with everything we needed. The only thing I wasn't prepared for was the 15-20 minute walk to the beach. Everything else was great and we enjoyed our stay. Very convenient to everything on the North Shore. I would definitely stay there again.

Nice property, well situated and clean. Kitchen well stocked. Very enjoyable, would be happy to book again.

I loved this property! My husband and I stayed for 10 days. The private beach for turtle bay renters was wonderful with bathrooms so close!

We had a great stay. Our condo met all our needs. Restaurant close by, pool, beach in walking distance.