Note fondée sur 52 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Turtle Bay Ocean Villa
Publié le 29 juin 2024 sur HomeAwayThe property is clean and a walkable distance to Turtle Bay Resort. The amenities inside were nice. I especially liked that there was a high chair and toddler sippy cups available in the villa. I also liked that there was clear instructions on the villa listing and in the room on check in and out procedure. I look forward to another booking at this property in the future!
Commentaires de Gestion de l’hôtel
10 juill. 2024 par VrboOwner, Gestion de l’hôtel
Thank you so much for taking the time to leave such a great review of our property! We are so glad you enjoyed your stay, and we look forward to working with you on your next trip to Turtle Bay!
par un voyageur de Mill Creek, WA USA
Relaxing Stay on the North Shore
Publié le 19 avr. 2024 sur HomeAwayLove the location our villa. The view from the deck was excellent. So close to the beach! There are two very good restaurants (Roy’s and The Point Sunset and Pool Bar) within walking distance. The Poke Bowl and Mai Tai’s, as well as the view, at The Point were outstanding. The villa was well furnished so no inconveniences. Being in a warm, humid environment, the villa had a musty odor upon arrival. Had to get some fresh air in quickly. Picture in bathroom above toilet appears to have mold growing on it. Regardless of what it was, it didn’t look good. Would I come back? Yes.
par un voyageur
Great views and location
Publié le 21 nov. 2023 sur HomeAwayThe pictures don't do the real view from the lanai justice, it was so good. Nice size apartment with the bonus of the beach locker. A great base for North Shore adventures, would definitely stay again.
Commentaires de Gestion de l’hôtel
22 nov. 2023 par VrboOwner, Gestion de l’hôtel
Thank you so much for taking the time to leave such a great review of our property! We are so glad you enjoyed the view, the beach locker and your stay! We look forward to working with you on your next trip to Turtle Bay!
par un voyageur
Great condo for 2 people
Publié le 20 oct. 2023 sur HomeAwayThis was our second stay in the Ocean Villas, but first time in Villa 202. I liked the location within the complex - very close to the beach. It was a good space for my husband and me, but if we were traveling with more people, we’d opt for a larger unit. Small fridge and lack of dishwasher didn’t bother us at all. We ate most of our meals at Turtle Bay or in nearby towns. Beach locker had everything we needed and we never had an issue finding a spot on the beach. This time around, we didn’t visit the pool, but I used it during our last visit and it was lovely. All in all, great visit. We wouldn’t hesitate to book again at the ocean villas: it’s much more cost effective than staying in the hotel. We’ll definitely be back next year!
Commentaires de Gestion de l’hôtel
23 oct. 2023 par VrboOwner, Gestion de l’hôtel
Thank you so much for taking the time to leave such a great review of our property! We are so glad you enjoyed your stay, and we look forward to working with you on your next trip to Turtle Bay!
par un voyageur
Excellent Location, Subpar Stay
Publié le 10 oct. 2023 sur HomeAwayMy husband and I stayed here for our 10-year anniversary the first week of October. This was our first time in Oahu and Hawaii overall, and while the grounds, amenities, and location were amazing, the actual condo was average at best for the price.
When we got to the villa we had been up since 4 AM, traveling all day, and with a 5-hour time difference, all we wanted was to take a shower and crash. Unfortunately, we were greeted with a broken AC and an 80-degree condo. Although Hagen and Gina were very responsive when we reached out it was frustrating to experience no AC after an exhausting travel day. My husband and I are very understanding individuals, but we were asked to do things that would fall under a maintenance person's responsibility which put an extremely bad taste in our mouths from the get-go. Additionally, and even more upsetting was that Gina did not bother offering any sort of incentive or credit back to us for our disappointing arrival experience, nor did she check back in at any point to ensure the AC was doing its job. It’s unfortunate that for our entire week, we didn't get a single night of comfortable, sound sleep.
As I was writing this review, I received an email from Kimberly letting me know we would receive a $350 refund for the AC issues. I am not sure that is sufficient but it was more than what we have been offered up to this point. I would pass on staying at this condo.
Commentaires de Gestion de l’hôtel
11 oct. 2023 par VrboOwner, Gestion de l’hôtel
Thank you for taking the time to leave a review of our property. The prior guest didn't have any issues with the ac and the cleaners didn't have any problems with it either. We did ask you to flip two switches, one on the breaker and one in the ac closet, to reset the unit to see if that would turn on the ac and cool the villa. We asked this of you because it was late and no technician would be available at that hour. We were able to get our handyman to come out an hour later who got it running and it was cooling as confirmed by both you and the handyman. If our handyman is able to fix it (like in this case), then it is very unusual to have any further issues, so we thought it was fixed. The next time we heard from you was the night before your departure when we were surprised to hear that it had stopped working again. We wish you had told us immediately so we could have had an ac technician come out. We called one to come out the morning after your call and he said it was running intermittently so we are replacing the unit. Again, we are so sorry that it stopped working for your stay - this is something that we could not have predicted happening back in August when you called.
par un voyageur
Loved the villa. Excellent location!
Publié le 9 mars 2023 sur HomeAwayEntire process was easy, very good communication/directions.
Excellent location and nice accommodations.
We were very pleased to rent the villa instead of a room at the hotel resort.
Commentaires de Gestion de l’hôtel
6 sept. 2023 par VrboOwner, Gestion de l’hôtel
Thank you so much for taking the time to leave such a great review of our property! We are so glad you enjoyed your stay, and we look forward to working with you on your next trip to Turtle Bay!
par un voyageur
Wonderful
Publié le 9 févr. 2023 sur HomeAwayGreat experience with this beautiful property. And the views are amazing!
Commentaires de Gestion de l’hôtel
6 sept. 2023 par VrboOwner, Gestion de l’hôtel
Thank you so much for taking the time to leave such a great review of our property! We are so glad you enjoyed your stay, and we look forward to working with you on your next trip to Turtle Bay!
par un voyageur
Awesome stay again!
Publié le 2 févr. 2023 sur HomeAway3rd time we have booked here and had an awesome stay. Love the heated pool, loved the views and swimming at Turtle Bay is great as the rocks stop most of the big waves from coming to shore. The condo is as described and clean. Property manager is great to work with, check in was smooth, no issues during our stay. Only downside is no dishwasher. WIll stay again!!
Commentaires de Gestion de l’hôtel
6 sept. 2023 par VrboOwner, Gestion de l’hôtel
Thank you so much for taking the time to leave such a great review of our property! We are so glad you enjoyed your stay, and we look forward to working with you on your next trip to Turtle Bay!
par un voyageur
My Winter Week
Publié le 27 déc. 2022 sur HomeAwayThe villa was very nice with a beautiful view - enjoyed the veranda in the morning the most. Would have loved one coffee pod / packet - as was late night arrival and the am lawn mowing every day was not relaxing - but not the villas fault also the complex needs a light at the entry gate key pad - Overall great stay -& amazingly comfortable. bed - recommend this unit
Commentaires de Gestion de l’hôtel
30 déc. 2023 par VrboOwner, Gestion de l’hôtel
Thank you so much for taking the time to leave a great review of our property! We met with landscaping and reminded them that quiet hours last until 8am. Good idea on having a light at the keypad, we will talk to the association! We are so glad you enjoyed your stay, and we look forward to working with you on your next trip to Turtle Bay!
par un voyageur
We loved this unit!
Publié le 19 déc. 2022 sur HomeAwayThis is a great studio condo in a great location. Everything worked and was in very good condition. The kitchen is well equipped, plenty of tableware and utensils. The fridge is a small undercounter sub-zero. It was big enough for the two of us for the week, but don't plan on freezing anything larger than a shoebox. There's a nice Yamaha soundbar under the TV that you can stream music to, and the TV has all the standard streaming apps you can log into. Big balcony with a table and four chairs and a lounger, so much more space than the tiny little balconies you can see on the big resort building. Plenty of room to have a big home cooked breakfast outside every morning.
There's a whole bunch of stuff in the beach locker, like-new condition adult snorkel equipment, boogie boards, lots of kids toys, and chairs and umbrellas. What's even better is that there is pretty good snorkeling right outside the door. We stayed in December, when the north shore is not the place to swim or snorkel, but the semi protected cove right outside was nice and calm.
There are codes to get in and out of property and unit, great once we memorized the code lol. There's a little shop in the hotel that has a surprising selection of essentials, but you'll want to hit Foodland to stock up. Also enjoyed the resort lounges and poolside bar.
Commentaires de Gestion de l’hôtel
6 sept. 2023 par VrboOwner, Gestion de l’hôtel
Thank you so much for taking the time to leave such a great review of our property! We are so glad you enjoyed your stay, and we look forward to working with you on your next trip to Turtle Bay!
