Ratings based on 34 Guest Reviews

Hear it directly from our travellers
4.5 out of 5
100% of guests recommend
4.8 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.7 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
4 out of 5
by A traveller

Posted Feb. 9, 2024 on Expedia
Loved the high ceilings to keep cool during the heat and the clean bathroom.
Comment from Hotel Management
Feb. 10, 2024 by Keith, Hotel Management
Thanks for your review. Any suggestions as to how wen could improve to get 5 out of 5 please? We hope to see you back here soon.
3 out of 5
by A traveller

Posted Feb. 4, 2024 on Expedia
At around 11pm the first night we stayed a drunk and very angry man could be heard screaming downstairs and tossing furniture. The entire town is rundown with next to no amenities. Skip this one.
Comment from Hotel Management
Feb. 5, 2024 by Keith, Hotel Management
Gregory your comments are disappointing as there was no-one staying downstairs besides my wife and I and, we are right next to the cottage which was occupied during your stay, so we would have been aware of this screaming and furniture tossing, but can only assume that it was someone that was outside the Hotel property - which we obviously have no control over. It is a great pity you did not mention this when you checked out so we could investigate this further. As to the town with next to no amenities, Kaikohe is a small rural town that, agreeably, has seen better days but has all the amenities expected in a small rural community. If you required something specific that you were unable to find in the town, we would have gladly assisted you, We hope you travel safely to your next destination.
5 out of 5
by A traveller from SHEPHERD

Posted Feb. 3, 2024
Comment from Hotel Management
May 8, 2024 by Keith, Hotel Management
Thank you.
5 out of 5
by A traveller

Posted Jan. 26, 2024 on Hotels
Comment from Hotel Management
Feb. 5, 2024 by Keith, Hotel Management
Thankyou for your rating, we hope to see you back in the future.
3 out of 5
by A traveller

My thoughts

Posted Jan. 26, 2024 on Hotels
Be great when the hotel gets all facilities sorted. Bar, restaurant and open hours
Comment from Hotel Management
Jan. 27, 2024 by Keith, Hotel Management
We are investigating the re-opening of the restaurant in the future on a scaled down version primarily aimed at serving our guests for breakfast and dinner.
4 out of 5
by A traveller

Posted Jan. 2, 2024 on Expedia
Comment from Hotel Management
Feb. 5, 2024 by Keith, Hotel Management
Thank you for your rating. It would have been great if you could suggest how improve our facility to attain a 5 out of 5 rating.
5 out of 5
by A traveller

Posted Oct. 8, 2023 on Expedia
Old world charm but modern facilities and spotless. Friendly service.
4 out of 5
by A traveller

Good location for bikes in struggling town.

Posted Feb. 28, 2023 on Hotels
This hotel has been updated sympathetically and is quite charming in a town that is struggling. A good location for bike rides (Twin Coast), the room was airy, large, clean and pleasant. On arrival you call the number and a pleasant lady appeared and handled everything with charm and capability. Car is parked in good lock up area behind police station. Downsides were limited places open later to eat and noisy cars and “drag” racers in street at night. Lots of twoing & froing with keys but all worked well.
Comment from Hotel Management
Mar. 29, 2023 by Di, Hotel Management
Thank you for your kind words William and thanks for staying with us.
5 out of 5
by A traveller

Posted Oct. 10, 2022 on Wotif
It is great for an area ike Kaikohe and we wish the team well in their endeavours o
Comment from Hotel Management
Oct. 10, 2022 by Di, Hotel Management
Thank you Moira for your kind review, all the best.
5 out of 5
by A traveller

Posted Sep. 17, 2022 on Expedia
Very enjoyable stay friendly service..food in the restaurant was amazing.. all over value for your money
Comment from Hotel Management
Oct. 10, 2022 by Di, Hotel Management
Thank you John for your kind review, all the best.