Note fondée sur 752 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,6 Propreté de la chambre
3,7 Service et personnel
3,7 Confort de la chambre
3,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 5 oct. 2024 sur Expedia
DO NOT STAY HERE BED BUGS LAST NIGHT OCT4 2024!
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Manager, Gestion de l’hôtel
Hello Jay, Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.
par un voyageur
Publié le 5 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
8 oct. 2024 par Manager, Gestion de l’hôtel
Hello Cheryl,We are thrilled to hear that you had a fantastic experience during your stay with us! Your satisfaction is our priority, and we look forward to welcoming you back soon.
par un voyageur
Publié le 3 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Manager, Gestion de l’hôtel
Hello Jong In,We appreciate you choosing to stay with us. Please feel free to reach out to us directly with any feedback from your recent visit so we can address any concerns you may have had. We hope to welcome you back for an improved experience in the future.
par un voyageur
Publié le 2 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Manager, Gestion de l’hôtel
Hello GLORIA,We are thrilled to hear you had a wonderful stay with us! If you have any more feedback to share, we would love to hear from you. We hope to welcome you back soon for another great experience!
par un voyageur
Publié le 1 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Manager, Gestion de l’hôtel
Hello John,We appreciate you choosing our hotel for your stay! We hope to welcome you back soon for an even better experience.
par un voyageur
Publié le 28 sept. 2024 sur Hotels
Room was clean. The weird thing is you had to go to front desk to get remote for tv. I thought it was just our room but others in my party had to also. When I tried to use remote back at room it didn't work. Breakfast was okay, cereal was stale.
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Manager, Gestion de l’hôtel
Hello Patricia, We appreciate your feedback regarding your recent stay with us. We apologize for any inconvenience you experienced with the remote control situation and the breakfast offerings. We will share your comments with the relevant teams for their review and improvement. Thank you for bringing this to our attention, and we hope to welcome you back in the future.
par un voyageur
Publié le 26 sept. 2024 sur Hotels
Delightful housing close to Sleeping Bear Dunes National Lakeshore visitor center and walking distance to restaurants and beach.
Commentaires de Gestion de l’hôtel
28 sept. 2024 par Manager, Gestion de l’hôtel
Dear Guest,We're pleased to hear you enjoyed our convenient location near Sleeping Bear Dunes National Lakeshore and local attractions. Feedback like this helps us to continuously improve our guests' experiences. We hope to welcome you back soon for another enjoyable stay.
par un voyageur
Publié le 26 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
28 sept. 2024 par Manager, Gestion de l’hôtel
Hello Glen,We're thrilled to hear you had an enjoyable stay with us! If you have any further thoughts or suggestions, please don't hesitate to contact us. We look forward to welcoming you back soon!
par un voyageur
Publié le 22 sept. 2024 sur Expedia
Great location, but the people outside the hotel made me feel uncomfortable other than that the hotel was great, good service! 👍
Commentaires de Gestion de l’hôtel
22 sept. 2024 par Manager, Gestion de l’hôtel
Hello Beatriz,Thank you for sharing your feedback with us. We're glad to hear you enjoyed your stay overall and found our service to be excellent. Should you have any concerns in the future, please don't hesitate to reach out to our team directly so that we can address them promptly and ensure your comfort.
par un voyageur
Publié le 21 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Manager, Gestion de l’hôtel
Hello LaShonda, We regret to hear that your experience fell short of expectations. If you could kindly reach out to us with more details about your stay, we'd appreciate the opportunity to address any concerns you may have had.
