Note fondée sur 185 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
4,7 Service et personnel
4,8 Confort de la chambre
4,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Top
Publié le 9 mai 2024 sur HotelsL’emplacement est super et malgré que l’hôtel soit séparé de la plage par une route 4 voie assez pratiqué, on se rend très facilement à la plage grâce au système de navette sous terrain. On avait une chambre donnant sur la piscine et c’était juste super, l’eau est chaude et les chambres hyper confortable. Les desserts servis à la carte sont d’un niveau que j’ai rarement vu à Phuket.
Gros bémol, je trouve que la qualité du petit déjeuner et des jus n’est pas au rendez vous et c’est vraiment dommage car le reste de la nourriture servis à la carte est vraiment super.
Autre petit bémol, parfois le personnel peut être un peu agressif sans aucune raison, on ressent un côté flicage parfois, on comprend qu’il n’on pas envie de se faire avoir par des resquilleurs, mais quand on paie son séjour à ce prix, on souhaite avoir un service et un accueil au niveau.
Si on veut du calme, il y’a un beach club pas loin et parfois ça peut déranger.
Sinon vraiment hôtel et chambre au top !
Commentaires de Gestion de l’hôtel
10 mai 2024 par InterContinental Phuket Resort, Gestion de l’hôtel
Dear Amelia,The management team at InterContinental Phuket Resort appreciates your honest review and 9/10 rating. Thank you for highlighting the many aspects you enjoyed about your stay!We are delighted to hear you found the location convenient, despite the nearby road. The underground tunnel is a great way to access the beautiful beach, and it sounds like your Pool Access room was comfortable and inviting. We are also thrilled you were impressed by the exceptional a la carte desserts!Your feedback regarding breakfast and juices is valuable. We strive to provide a high-quality dining experience in all areas, and we will be reviewing the breakfast options and juice selection to ensure they meet the same standards as our a la carte offerings.We apologize if you ever felt pressured by some staff members. Our goal is to provide exceptional service while ensuring the safety and security of all our guests. We will be reinforcing guest service protocols to emphasize a welcoming and friendly approach.Thank you for mentioning the occasional noise from the nearby beach club. While we cannot control external factors, we will investigate any noise concerns to ensure a peaceful and relaxing atmosphere for our guests.Overall, it sounds like you had a very positive experience at InterContinental Phuket Resort. Amelia, we would love the opportunity to welcome you back on a future visit and ensure every aspect of your stay is a perfect 10/10.Thank you again for choosing InterContinental Phuket Resort. We look forward to regaining your trust and creating an even more exceptional experience for you on your next visit.Sincerely,
par un voyageur
Excellent emplacement et grand confort
Publié le 24 nov. 2022 sur HotelsLa partie plage est magnifique et très bien organisée avec un bar et un restaurant de qualité. Le spectacle sur la plage le samedi soir est sympa et les transats confortables.
Commentaires de Gestion de l’hôtel
26 nov. 2022 par InterContinental Phuket Resort, Gestion de l’hôtel
Dear Jean-Pierre,Sawasdee kha from InterContinental Phuket Resort.Thank you for staying with us recently and for taking the time to share your comments. I am delighted to read that you had an enjoyable holiday and that our secluded, yet convenient, location provided the perfect place for you to relax and unwind.It was great that the warm, attentive service from our team exceeded your expectations. We take pride in delivering the highest level of service and I am glad that our entire team was able to meet your every need and deliver a relaxing and worry-free stay.Thank you once again for your stay and it would be our sincere pleasure to welcome you back in the future.Best Regards,Management TeamInterContinental Phuket Resort
par un voyageur
Publié le 9 janv. 2020 sur Hotels
Commentaires de Gestion de l’hôtel
13 janv. 2020 par InterContinental Phuket Resort Team., Gestion de l’hôtel
Dear Philippe,
Greetings from beautiful Phuket!
Thank you for choosing to spend your holidays and your taking the time for score rating.
We certainly look forward to welcoming you back in the very near future.
par un voyageur
Good hotel
Publié le 17 août 2024 sur HotelsWas good but too many people in breakfast and sometimes was not comfortable. Room was very clean and comfortable. Beach was very nice and quiet.
Commentaires de Gestion de l’hôtel
19 août 2024 par InterContinental Phuket Resort, Gestion de l’hôtel
Dear Tal,Thank you for your kind words about your stay at InterContinental Phuket. We are delighted to hear that you enjoyed your room, the beach, and the overall comfort of our resort.We apologize for any inconvenience caused by the crowding during breakfast. We understand the importance of a peaceful dining experience and appreciate your feedback. We are continually working to enhance our breakfast service to ensure all our guests have a delightful start to their day.Thank you for choosing InterContinental Phuket. We hope to welcome you back in the future.Sincerely,
par un voyageur
Publié le 14 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
16 août 2024 par InterContinental Phuket Resort, Gestion de l’hôtel
Dear Sammy,Greeting from InterContinental Phuket Resort.Thank you for your stay with us and rating us 10/10.We are looking forward to welcoming you back again soon.Best Regards,
par un voyageur
Great family vacation
Publié le 10 août 2024 sur HotelsGreat experience at this beutiful hotel
Commentaires de Gestion de l’hôtel
11 août 2024 par InterContinental Phuket Resort, Gestion de l’hôtel
Dear Nadav,We are absolutely thrilled to hear that your stay at InterContinental Phuket Resort was exceptional, earning us a perfect 10/10 rating! Your kind words are a testament to our team's dedication to providing unparalleled luxury and service.It is our pleasure to have exceeded your expectations. We look forward to welcoming you back for another unforgettable stay.Sincerely,
par un voyageur
Publié le 8 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
10 août 2024 par InterContinental Phuket Resort, Gestion de l’hôtel
Dear Yujung,Thank you for your stay with us and review.We are looking forward to welcoming you back again soonBest Regards,
par un voyageur
Publié le 1 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
2 août 2024 par InterContinental Phuket Resort, Gestion de l’hôtel
Dear AASIA,Thank you for give us 10/10 based on your stay.Best Regards,
par un voyageur
Excellent hotel. Great service, excellent food.
Publié le 29 juill. 2024 sur HotelsMost friendly staff will make you smile at all times. Room and restaurant condition especially the hygene was excellent. The facilities are great, especially the kid's club.
Commentaires de Gestion de l’hôtel
29 juill. 2024 par InterContinental Phuket Resort, Gestion de l’hôtel
Dear Sang Hoon,We are absolutely thrilled to receive your perfect 10/10 rating! Your kind words about our staff, rooms, restaurants, facilities, and especially the kids' club are truly heartwarming.It is our pleasure to provide our guests with exceptional service, and we are delighted to know that we exceeded your expectations.Thank you for choosing InterContinental Phuket Resort. We look forward to welcoming you back for another unforgettable stay.Sincerely,
par un voyageur
Publié le 25 juill. 2024 sur Expedia
Nice resort in front of the beach, clean rooms, many facilities inside the hotel. Very good restaurants. Highly recommend
Commentaires de Gestion de l’hôtel
26 juill. 2024 par InterContinental Phuket Resort, Gestion de l’hôtel
Dear Mary,The InterContinental Phuket Resort Management Team is delighted to receive your 5/5 review! We are thrilled to hear you enjoyed your stay and found our resort to be a perfect choice for your vacation.Your compliments on our beachfront location, clean rooms, extensive facilities, and delicious restaurants are truly appreciated. We strive to create a luxurious and comfortable environment for our guests, and your feedback confirms we achieved that for you.We sincerely hope to welcome you back again soon. Perhaps next time, you could explore some of our additional offerings, such as our world-class spa or engaging water sports activities. We also have a variety of dining options beyond our main restaurants, where you can savor different culinary experiences.Thank you once again for your 5/5 rating and for choosing InterContinental Phuket Resort. We look forward to creating more unforgettable memories for you in the future.Sincerely,