Note fondée sur 954 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,2 Service et personnel
4,2 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 7 août 2023 sur Expedia
Commentaires de Gestion de l’hôtel
28 août 2023 par Hotel Management, Gestion de l’hôtel
Thank you for reviewing the Holiday Inn express Kamloops. We are so glad you’re happy with your stay. We appreciate your feedback on the dynamic of staying with us; we love helping our guests and always aim to meet every expectation. I’ll share your comments with my team to ensure we remain a high energy, responsive and proactive team for every guest. We appreciate you taking the time to let us know about your experience and hope you stay with us again!
par un voyageur
Publié le 18 juill. 2023 sur Expedia
Service du personnel
Commentaires de Gestion de l’hôtel
18 juill. 2023 par Hotel Management, Gestion de l’hôtel
Hi Dany, Thank you for taking the time to tell us about your experience at Holiday Inn Express KAMLOOPS. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express.
par un voyageur
Publié le 6 mars 2023 sur Expedia
Hotel was okay, rooms okay and clean ok. But at arrival went at the pool and hot tub (the reason why we booked over there to use them) the hot tub burnt my skin, was practicly boiling water in there! I have done many hot tubs and my daughter and hubby always come in them and this one was just litteraly burning your skin, you can't even put one foot in there. Really dissapointed, told the staff to put the temperature down, told me they would do it and would take a few hours to regulate. Went the next day and felt even hotter! So coudn't even enjoy the hot tub, only the pool. Breakfast wasn't good, only the eggs and yogourt were ok. The toaster burns the toasts, the turkey sausages taste like dog food, the pancakes taste only flour so overall, if you go there just to sleep your fine, for the rest not recommended at all. Bad experience for me, will not return
Commentaires de Gestion de l’hôtel
7 mars 2023 par Hotel Management, Gestion de l’hôtel
Thank you for your feedback Stefanie, we apologize for the inconvenience. We though we had our hot tub up and running but looks like we are in need of a part to fix this temperature issue. We again apologize for the inconvenience. Our team is trying to get this fix asap.
par un voyageur
Publié le 13 juin 2022 sur Expedia
par un voyageur
Bruyant
Publié le 21 avr. 2022 sur HotelsBon hôtel, malheureusement pas très respectueux de faire le ménage à minuit, balayeuse, machine à laver les planchers tous très bruyants pour cette heure de la nuit!
par un voyageur
Publié le 29 juill. 2020 sur Hotels
Clean but non friendly welcoming
Commentaires de Gestion de l’hôtel
3 août 2020 par Narender Gurram Guest Services Manager, Gestion de l’hôtel
Dear Guest
Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express Kamloops.
I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team to provide a better experience in the future.
I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.
We look forward to welcoming you back to our hotel in the future!
Thanks
par un voyageur
Publié le 26 sept. 2019 sur Expedia
par un voyageur
Publié le 9 août 2024 sur Expedia
Very clean
Commentaires de Gestion de l’hôtel
12 août 2024 par Narender Gurram General Manager, Gestion de l’hôtel
Dear Beant,Thank you for taking the time to tell us about your experience at Holiday Inn Express KAMLOOPS.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express.
par un voyageur
Publié le 7 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
12 août 2024 par Narender Gurram General Manager, Gestion de l’hôtel
Dear Ryan,Thank you for taking the time to rate your experience at Holiday Inn Express Kamloops.Please know that your rating is extremely valuable to us.Thank you for your 4/5 rating.We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express.
par un voyageur
Publié le 5 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
5 sept. 2024 par Narender Gurram General Manager, Gestion de l’hôtel
Dear Mohamed,Thank you for taking the time to rate your experience at Holiday Inn Express Kamloops.Please know that your rating is extremely valuable to us. Thank you for 3/5 rating.We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express.
