Note fondée sur 889 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,3 Service et personnel
4,1 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 20 juill. 2024 sur Expedia
Un peu vieux, mais bien pour une nuit.
Commentaires de Gestion de l’hôtel
20 juill. 2024 par Archana, Gestion de l’hôtel
Hi Caroline,Thank you for your feedback! We're glad to hear that you found your stay comfortable, even though our facilities may reflect a touch of age. Your satisfaction is important to us, and we appreciate your understanding. We look forward to hosting you again for another enjoyable stay.
par un voyageur
Publié le 24 juin 2024 sur Expedia
Good service
Commentaires de Gestion de l’hôtel
25 juin 2024 par Diyita, Gestion de l’hôtel
Hello JacquesThank you for your recent review and the 4 out of 5 rating. We are delighted to hear that you found our service to be good and that it contributed to a positive stay at our hotel.Your feedback is important to us, and we appreciate your kind words. We are always looking for ways to improve, and your insights help us achieve that goal.We hope to have the pleasure of welcoming you back.
par un voyageur
Publié le 10 mai 2024 sur Expedia
Pas d'ascenceur peut être désagréable
Commentaires de Gestion de l’hôtel
24 mai 2024 par Guest Services, Gestion de l’hôtel
Nous nous excusons si vous avez eu des désagréments dus à l'absence d'ascenseur. Vous pouvez toujours en informer la réception et celle-ci pourra soit déplacer votre chambre au rez-de-chaussée, soit vous aider à porter les bagages dans les escaliers s'il n'y a pas de disponibilité au rez-de-chaussée. Nous espérons que vous nous donnerez une autre chance de mieux vous servir dans un avenir proche.
par un voyageur
Publié le 29 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
22 mars 2024 par Guest Services , Gestion de l’hôtel
Thank you for reviewing your stay with us. We are happy you had a great time staying with us which is reflected in your perfect review score. We will look forward to serve you again soon.
par un voyageur
Publié le 21 juill. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
26 juill. 2023 par Jay, Gestion de l’hôtel
Thank you for taking out time to rate us online. We Highly appreciate your rating as guest satisfaction is our top priority. We hope to see you soon again
par un voyageur
Publié le 9 oct. 2020 sur Hotels
Bien situé.
Belles chambres rénovées.
Très bon rapport qualité-prix.
Déjeuner très ordinaire et limité en temps de covid.
Commentaires de Gestion de l’hôtel
15 oct. 2020 par Denisha, Gestion de l’hôtel
Dear Julie,
Thank you so much for responding on your last stay with us. We are happy knowing you liked our rooms, location and value of money. We hope to serve you again soon with all those smile and best hospitality:)
Sincerely,
Team Quality Inn
par un voyageur
Publié le 26 sept. 2024
I was very disappointed in this property. Hallway/stairway was really dirty. On the surface the overall place looked good but a little closer look revealed a worn out place that was not very clean. People were nice and the breakfast was better than average. Bed had a nice cover but was also at the end of its life. I booked this place based on the rating but it was obviously a false rating.
Commentaires de Gestion de l’hôtel
27 sept. 2024 par Diyita, Gestion de l’hôtel
Dear Keith,Thank you for taking the time to share your thoughts about your stay. I’m truly sorry to hear that our property did not meet your expectations, especially with regard to cleanliness and the condition of the bed. We are continuously working to improve and will certainly address the areas you mentioned, including the hallway and stairway, with our housekeeping and maintenance teams.On a positive note, I'm glad to hear that you found our staff friendly and enjoyed the breakfast. Your feedback is valuable as it helps us make necessary improvements. We hope you’ll consider staying with us again in the future to experience the enhancements we’ve made.
par un voyageur
Publié le 4 sept. 2024
Commentaires de Gestion de l’hôtel
5 sept. 2024 par Diyita, Gestion de l’hôtel
Dear Gloria,Thank you so much for your wonderful review! We are thrilled to hear that you had such a positive experience with us. Your kind words mean a lot to our team, and we're delighted that we could make your stay enjoyable.It was a pleasure having you as our guest, and we look forward to welcoming you back to Quality Inn Kamloops in the future. If there’s anything we can do to make your next stay even better, please let us know!
par un voyageur
Publié le 8 août 2024 sur Expedia
Breakfast limited. Some selections were empty.
Reception was friendly, quick and efficient.
Commentaires de Gestion de l’hôtel
9 août 2024 par Diyita, Gestion de l’hôtel
Thank you for taking the time to leave us a review. We apologize for the issues you experienced with our breakfast selection and will work on ensuring that all options are consistently available. We’re glad to hear that you found our reception staff friendly and efficient. Your feedback is important to us, and we hope to have the opportunity to provide you with a better experience on your next visit.
par un voyageur
Publié le 8 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
28 août 2024 par Diyita, Gestion de l’hôtel
Dear Greg,Thank you for taking the time to share your feedback and for rating your stay 4/5. We’re glad to hear that you had a good experience with us.If there are specific areas where you feel we could improve or if you have any additional comments, please let us know. We’re always looking for ways to enhance our guests' experiences and your input is valuable in helping us do that.We hope to have the pleasure of welcoming you back in the future!
