Note fondée sur 51 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
3,4 Service et personnel
3,6 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 27 janv. 2023 sur Hotels
par un voyageur
Publié le 17 avr. 2024 sur Expedia
The area is horrible, too much noise, outside is like slum
par un voyageur
Publié le 21 oct. 2022 sur Wotif
TV wasn't working, No dinning on site, No phone to call reception, towel look old and smell, although not visibly dirty.
No instructions on what to do in emergency, no contact of local essential services in terms of emergency etc.
Commentaires de Gestion de l’hôtel
10 nov. 2022 par Biraj International hotel, Gestion de l’hôtel
Dear beloved guest,first of all i apologize on behalf of the hotel for the delayed response however we thank you for taking your time to share your experience with us,it is with sincere regret that we noted your dissatisfaction with our TV, dinning and emergency contacts,these will be put into consideration to be improved immediately,we are sorry for the inconviniences caused while at the hotel,Thank you Mr.Edwin Lubari
par un voyageur
Publié le 15 mars 2019 sur Hotels
par un voyageur
Publié le 27 févr. 2019 sur Hotels
Its in the heart of Kampala. Expect the neighbourhood to be crowded. But its quite and peaceful inside
par un voyageur
Fair stay at Biraj
Publié le 16 janv. 2019 sur HotelsNo small wash towels, no iron-asked for 3 days, poor customer care from one lady in food delivery-with attitude, would ask for another towel x3 before getting it, same manu for breakfast daily-had katogo once, poor lighting at night on stairs-almost broke my ankle going downstairs at night, night stand lights fixtures with no bulbs in them, no phones working and if you to order had to move physically downstairs, Guards at the door sleeping and you would pass without them noticing-had to wake up one snoring,
Otherwise inside clean, good customer care at front desk, girl in house keeping does Good job-munyankore girl,
Commentaires de Gestion de l’hôtel
29 janv. 2019 par BIRAJ, Gestion de l’hôtel
Our esteemed guest, we are glad you stayed with us.
we are sincerely sorry for all that went wrong and on behalf of the hotel I apologize for the lady with attitude.
Thank you so much for sharing. Biraj wouldn't be what it is without you.
par un voyageur
Publié le 5 janv. 2019 sur Hotels
par un voyageur
Publié le 24 juill. 2018 sur Expedia
The staff is lovely. We had some problems with the room not being prepared (no towels, soap, or toilet paper were installed, and the kitchen was completely empty of even a single fork) but the staff were quick to remedy any lack. For those dependent on wi-fi be aware that service is spotty at best. However, the pillows are a thing of beauty- we slept like babies. And the generous bathtubs are a respite for weary travellers. The manager and staff are quick to supply anything one might find lacking.
Commentaires de Gestion de l’hôtel
9 août 2018 par Deo, Gestion de l’hôtel
Thank you for staying with us,
par un voyageur de 香港
Publié le 20 mai 2018 sur Expedia
酒店位於鬧市，在市集對面，非常適宜喜歡熱鬧的住客居住，若喜歡清靜的就不適宜。附近人流多，商場多，每天沙塵滾滾。
par un voyageur de Uk
Publié le 19 mai 2018 sur Expedia
Nice hotel Staff but the Hotel has been negleted . Bad location and i would never ever go to Kampala again . Bad roads i mean bad roads . They need to sort their infersteucture out
