Note fondée sur 46 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
3,8 Service et personnel
3,8 Confort de la chambre
3,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 3 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
5 juill. 2024 par Deepak Mishra, Gestion de l’hôtel
Dear Our Valued Guest, Renewed Greetings from Dolphin Suites! Thank you for choosing us for your stay and appreciate you taking out time to review us. We are elated to know that you loved the stay and the facilities and services at the resort. We are glad that we were able to live up to your expectations and make your stay comfortable and memorable. Our teams are extremely dedicated to guests’ satisfaction and appreciative comments such as yours will always be our greatest reward. It was a pleasure serving you and we hope to have many more opportunities to serve you again. Stay Well Stay Safe Always At Your Service
par un voyageur
Dåligt skick
Publié le 18 juin 2024 sur HotelsVäldigt nergångna rum och väldigt smutsigt, dålig frukost och dyr mat. Ända fördelen är att det är centralt!
Commentaires de Gestion de l’hôtel
19 juin 2024 par Deepak Mishra, Gestion de l’hôtel
Dear Guest, Renewed Greetings from Dolphin Suites!! We value and appreciate guest reviews, as they help us to continually improvise and grow. We regret to learn that your recent experience fell short of your expectations. It is our sincere endeavor to offer our patrons with a seamless experience at all stages. My team and I regret the inconvenience caused to you. Your concerns have been noted and shared with the team for improvisation, and please be rest assured, constructive feedback will be taken and addressed. We look forward to the opportunity of welcoming you at the resort soon for a flawless experience. Always At your service. Regards
par un voyageur
Publié le 15 déc. 2022 sur Expedia
I liked the location , the service and the staff attitude towards guest was kind, courteous and pleasant.
Other Amenities lie shopping malls and restaurants are at a distance . There is always traffic in Kampala. However nothing the hotel can do. This is government and state infrastructure.
Commentaires de Gestion de l’hôtel
21 déc. 2022 par Deepak Mishra General Manager, Gestion de l’hôtel
Dear Our Valued Guest, Renewed Greetings from Dolphin Suites! Thank you for choosing us for your stay and appreciate you taking out time to review us. We are elated to know that you loved the stay and the facilities and services at the resort. We are glad that we were able to live up to your expectations and make your stay comfortable and memorable. Our teams are extremely dedicated to guests’ satisfaction and appreciative comments such as yours will always be our greatest reward. It was a pleasure serving you and we hope to have many more opportunities to serve you again. Stay Well Stay Safe Always At Your Service
par un voyageur de Sodertalje
Publié le 8 oct. 2022 sur Expedia
Very good service and friendly personal. Very green and quiet area. Good food but breakfast could be better. When you need something they fix it fast. That’s I call a good service. I definitely come back again.
Commentaires de Gestion de l’hôtel
8 oct. 2022 par Deepak Mishra General Manager, Gestion de l’hôtel
Dear Our Valued Guest, Renewed Greetings from Dolphin Suites! Thank you for choosing us for your stay and appreciate you taking out time to review us. We are elated to know that you loved the stay and the facilities and services at the resort. We are glad that we were able to live up to your expectations and make your stay comfortable and memorable. Our teams are extremely dedicated to guests’ satisfaction and appreciative comments such as yours will always be our greatest reward. It was a pleasure serving you and we hope to have many more opportunities to serve you again. Stay Well Stay Safe Always At Your Service
par un voyageur
Publié le 4 mai 2022 sur Expedia
Commentaires de Gestion de l’hôtel
8 oct. 2022 par Deepak Mishra General Manager, Gestion de l’hôtel
Dear Our Valued Guest, Renewed Greetings from Dolphin Suites! Thank you for choosing us for your stay and appreciate you taking out time to review us. We are elated to know that you loved the stay and the facilities and services at the resort. We are glad that we were able to live up to your expectations and make your stay comfortable and memorable. Our teams are extremely dedicated to guests’ satisfaction and appreciative comments such as yours will always be our greatest reward. It was a pleasure serving you and we hope to have many more opportunities to serve you again. Stay Well Stay Safe Always At Your Service
par un voyageur
Room for Improvement
Publié le 18 déc. 2021 sur HotelsOnly one towel in room, AC stopped working, and TV had no channels - but the staff did their best to rectify these things within 24 hours.
Once working, TV channels were few. Restaurant menu is very limited and the size of the writing on the menu is so small it’s almost impossible to read it.
Staff were great. I just think budget cuts on things like tv, good internet access and menu range has reduced the quality of the hotel.
Before Covid it was much better. I hope it improves.
Commentaires de Gestion de l’hôtel
18 déc. 2021 par Deepak Mishra, Gestion de l’hôtel
Dear Guest, Renewed Greetings from Dolphin Suites!! We value and appreciate guest reviews, as they help us to continually improvise and grow. We regret to learn that your recent experience fell short of your expectations. It is our sincere endeavor to offer our patrons with a seamless experience at all stages. My team and I regret the inconvenience caused to you. Your concerns have been noted and shared with the team for improvisation, and please be rest assured, constructive feedback will be taken and addressed. We look forward to the opportunity of welcoming you at the resort soon for a flawless experience. Always At your service. Regards
par un voyageur
Hotel with potential to be better
Publié le 22 nov. 2021 sur HotelsStay was good. No TV working though which was disappointing.
One towel in room, even though 2 guests checked in. Had to ask each day for a second towel.
Restaurant Menu is limited. Service was a little lazy.
Bed comfortable. Room very clean.
Commentaires de Gestion de l’hôtel
23 nov. 2021 par Deepak Mishra, Gestion de l’hôtel
Dear Guest, Renewed Greetings from Dolphin Suites!! We value and appreciate guest reviews, as they help us to continually improvise and grow. We regret to learn that your recent experience fell short of your expectations. It is our sincere endeavor to offer our patrons with a seamless experience at all stages. My team and I regret the inconvenience caused to you. Your concerns have been noted and shared with the team for improvisation, and please be rest assured, constructive feedback will be taken and addressed. We look forward to the opportunity of welcoming you at the resort soon for a flawless experience. Always At your service. Regards
par un voyageur
Publié le 16 avr. 2021 sur Expedia
Staff sleep in rooms.. my guests complained room was dirty and hotel management wanted a quick fix to of the room for new guests to occupy the room. Very unprofessional
Commentaires de Gestion de l’hôtel
8 juin 2021 par Deepak Mishra, Gestion de l’hôtel
Dear Sir/Madam Greetings from Dolphin Suites!! Thank you for you valuable feedback we have noted your suggestion, management has taken it seriously. Will look forward to welcome you. Regards Management
par un voyageur
Publié le 23 août 2019 sur Hotels
Commentaires de Gestion de l’hôtel
1 sept. 2019 par Duty manager , Gestion de l’hôtel
Dear Guest, Greetings from Dolphin Suites!! Thank you for taking time and share your feedback. I am eager to share your valuable feedback to my staff which will make them feel happy and more enthusiastic . We are looking ahead to serve you again in the future. Thank you once again for your feedback.
Thanks & Regards
Front Office Team
Dolphin Suites
par un voyageur
Publié le 25 juill. 2019 sur Hotels
Commentaires de Gestion de l’hôtel
1 sept. 2019 par Duty Manager , Gestion de l’hôtel
Dear Guest, Greetings from Dolphin Suites!! Thank you for taking time and share your feedback. I am eager to share your valuable feedback to my staff which will make them feel happy and more enthusiastic . We are looking ahead to serve you again in the future. Thank you once again for your feedback.
Thanks & Regards
Front Office Team
Dolphin Suites
