Note fondée sur 78 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,4 Service et personnel
4,5 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Kampala Business Trip
Publié le 21 août 2024 sur HotelsGreat hotel for a business trip.
Great food!
Great service !!
Great people !!!
Commentaires de Gestion de l’hôtel
21 août 2024 par Jackson F.O, Gestion de l’hôtel
Dear MirzaThank you so much for your 10-star Review It warms our hearts to read such a glowing review we strive to provide the best hospitality and were glad it reflected in your stay. We hope to have the pleasure of hosting you again soon.
par un voyageur
Publié le 11 août 2024 sur Expedia
It is good
Commentaires de Gestion de l’hôtel
21 août 2024 par Jackson F.O, Gestion de l’hôtel
Dear GenetThank you for taking the time to share your experience with us Were overjoyed to hear that you had a fantastic stay. Your kind words motivate us to keep up the good work
par un voyageur
Publié le 13 juin 2024 sur Expedia
par un voyageur
Publié le 17 mai 2024 sur Expedia
The staff were great and very helpful . The room was ok however only one lift was working during our stay there so it was very inconveniencing especially for people on the upper floors .
Commentaires de Gestion de l’hôtel
26 mai 2024 par Jackson F.O, Gestion de l’hôtel
Dear Duncan Thank you for taking the time to share your feedback about your recent stay at our hotel,We are pleased that you enjoyed your stay with us.We take all Guest feedback seriously and we will be addressing the issues you have raised with Management to ensure that we can improve our services and facilities.Your insights are invaluable to us as we strive to provide exceptional experiences for all our guests. We look forward to welcoming you back in the future and hope to exceed your expectations on your next visit
par un voyageur
Publié le 15 mai 2024 sur Expedia
One of the elevators was out and so the entire hotel was trying to use one. Also, the air conditioning doesn’t get as cold as other properties. It’s a nice place, but it’s about average for what you would expect
Commentaires de Gestion de l’hôtel
26 mai 2024 par Jackson F.O, Gestion de l’hôtel
Dear GentryThank you for sharing your feedback about your recent stay with us.We are disappointed to hear that your experience did not meet your expectations.Please accept our sincere apologies for any inconvenience or dissatisfaction you may have encountered during your time with us.We take all guest feedback seriously and will be addressing the issues you have raised with Management to ensure that we can improve our services and facility.We value your feedback and would appreciate the opportunity to regain your trust.We hope to have the chance to welcome you back in the future for a much improved stay with us
par un voyageur
Publié le 10 mai 2024 sur Expedia
It was a wonderful experience.
Commentaires de Gestion de l’hôtel
26 mai 2024 par Jackson F.O, Gestion de l’hôtel
Dear Peter Thank you so much for taking the time to share your positive experience.we are thrilled to hear that you enjoyed your stay we look forward to welcoming you back again soon
par un voyageur
Publié le 12 avr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
13 avr. 2024 par Jackson F.O, Gestion de l’hôtel
Dear hyunThank you so much for your great review and warm feedback! We are glad that you had an amazing experience and look forward to hosting you again
par un voyageur
Publié le 7 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
27 mars 2024 par Jackson F.O, Gestion de l’hôtel
Dear ElizabethThank You for taking some time to leave us a rating, At Golden Tulip we aim at providing a seamless service to ensure that all our guests get value for their money. As well as having a memorable experience. We apologies that the team fell short of providing you a memorable experience as expressed in the rating
par un voyageur
Publié le 6 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
23 mars 2024 par Jackson F.O, Gestion de l’hôtel
Dear AymenYour review is highly appreciated. we look forward to hosting you again.
par un voyageur de Jeddah
Publié le 20 nov. 2023 sur Expedia
The property is clean and well managed. Breakfast is also delicious. There are two aspects that could benefit from improvement: firstly, the receptionists could benefit from training to enhance their customer service and friendliness; and secondly, similar to other services, the gym hours could be extended until 11 pm.
Commentaires de Gestion de l’hôtel
21 nov. 2023 par Jackson F.O, Gestion de l’hôtel
Dear Hassan, Thank you for taking the time to review us and for your feedback! Your feedback is well received and shared with the relevant parties. At Golden Tulip we aim at providing a seamless service to ensure that all our guests get value for their money. As well as having a memorable experience. We apologies that the team fell short of providing you a memorable experience. We are working to rectify all issues mentioned in your feedback.
