Note fondée sur 23 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,3 Propreté de la chambre
4,1 Service et personnel
3,4 Confort de la chambre
3,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 28 juill. 2022 sur Hotels
Commentaires de Gestion de l’hôtel
30 juill. 2022 par Brian J , Gestion de l’hôtel
Dear Candice
Thank you for staying at Golf Course Apartments.
we shall improve on our services going forward
par un voyageur
Publié le 28 juin 2022 sur Expedia
belle environnement, personnel aimable, bon petit déjeuner, piscine, spatieux.
Le jardin était jonché de quelques déchets
Commentaires de Gestion de l’hôtel
30 juill. 2022 par Brian J , Gestion de l’hôtel
Dear Francois
Thank you for your staying at Golf course apartments. we shall ensure to keep out environment clean going forward.
par un voyageur
Publié le 23 janv. 2024 sur Expedia
Safe and quiet, the units at golf course apartments are spacious, functional and uncluttered. The staff are warm and welcoming and the property is kept neat and tidy. There is a pool, gym, tennis court and squash court and nice gardens and walkways to satisfy your exercise needs. Its located very near restaurants and malls in an upscale area. Its also conveniently located beside the Kampala Hospital.
Commentaires de Gestion de l’hôtel
7 févr. 2024 par Manager Samuel., Gestion de l’hôtel
Dear Luc, we do thank you for always staying at Golf Course Apartment and we appreciate your review we can not wait to have you back always
par un voyageur
Publié le 3 août 2023 sur Expedia
par un voyageur
Publié le 15 janv. 2023 sur Expedia
Staff were unprofessional starting at check in; cleanliness was sub-par and staff would not acknowledge the same - in fact, I was unable to use towels because I questioned their cleanliness; apartments are not serviced during the stay; furniture and amenities are old; WiFi connection was not always good; despite being quoted $40 for my airport transfer, the staff shockingly wanted to add additional costs for using the Kampala Expressway … furthermore, the driver was late and I almost missed my flight!
Overall, it was a disappointing and sometimes a rather unpleasant experience. I do not recommend this property to anyone expecting comfort and decent hospitality.
Commentaires de Gestion de l’hôtel
17 janv. 2023 par jon, Gestion de l’hôtel
Thank you for staying at Golf Course Apartments and for your post-stay review.- As per our policy and management all guests have to present their identification to verify and ensure the right client has been checked into their right apartment. we do this for also security purposes to know and account for the guests staying with us hence guests are asked for their ID/passport so as we can make a photocopy/scan.- As golf course apartments we always ensure that our guests are checked into clean apartments and for any issues/dissatisfaction, we always encourage our guests to communicate with the front office/management so as their needs are attended too. We also offer room service/cleaning to our guests on a daily basis BUT ANY GUEST WHO DOESNOT ALLOW THE HOUSEKEEPERS TO ENTER THEIR APARTMENTS CAN NOT BE FORCED TO TAKE ON THE SERVICE.- Lastly we as management can arrange airport transfers when requested in time, however a guest who requests for contacts of one of the nearby car services & chooses to call and negotiate can not hold the management responsible for any mishaps. - We, golf course apartments management, our commitment to all guests is to offer our best services BrManagement
par un voyageur
Publié le 3 déc. 2022 sur Expedia
I like the location and accessibility to places I wanted to go to or visit. For me Primo Location with very quiet evenings and the ability to lounge in relative obscurity.
Travel support is a mere 100m from the access road to the Apartments at Hospital entrance road ... very nice. Plus I have met a few of the drivers VERY helpful.
Area power failures cascades to WiFi's non-availability, thus one needs to acquire a local SIM card or turn on your Global Roaming. Thankfully GCA has backup poser that they can employ.
Commentaires de Gestion de l’hôtel
2 janv. 2023 par Brian J, Gestion de l’hôtel
Thank you for your positive review. We shall improve in future.Br
par un voyageur
Bad Communication
Publié le 4 juin 2022 sur HotelsCommentaires de Gestion de l’hôtel
30 juill. 2022 par Brian J , Gestion de l’hôtel
Dear Dexter
Thank you for staying at Golf Course Apartments.
We shall improve on our communication.
Regards
Brian J
par un voyageur
Feels like the property is falling apart: :(
Publié le 2 mai 2022 sur HotelsThe receptionist is not aware of the booking and was confused of the booking he later found. We were given one unit (2 rooms), and I had to insist that I booked for two units. The person (receptionist) is courteous, though. We were later given two units. The apartment units and the rooms are spacious. Unfortunately, being old, extra effort is needed to keep it up. The linens were not all clean. I notified the front desk about the stain on the duvet, discoloration on bed sheets (as if previously used) and requested for a change on the following day. Unfortunately, it was not done. On the booking information, it was mentioned that daily cleaning service is provided. But for us, one apartment unit was cleaned, the other was not. Also, old fans were provided in two rooms in one apartment unit; but almost broken (with cover of the fan dynamo broken exposing user to risk of serious electric shock). Most internal doors (bedrooms, toilets) don’t have keys nor locks to close it for privacy. Curtains on windows don’t fully cover windows. It is a pity that maintenance and services could really disappoint clients given that the property (holel/apartment) is located in a strategic location of the city, spacious, quiet and have good garden around to provide comfort. It gives guests the impression that the property is falling apart.
par un voyageur
Good Experience good for long stay
Publié le 4 mars 2022 sur HotelsCommentaires de Gestion de l’hôtel
2 avr. 2022 par Brian J , Gestion de l’hôtel
Thank you sir
par un voyageur
Prabal
Publié le 15 oct. 2021 sur HotelsThe location is very good. The property requires updating. Surrounded by Full of Greenery. The staff is supportive. well secured place located in KOLOLO area.
Commentaires de Gestion de l’hôtel
16 oct. 2021 par Brian J , Gestion de l’hôtel
Dear Prabal
Greetings from Golf Course Apartments
Thank you so much for your review
We shall work on updating the property and we look forward to hosting you again.
Regards