Note fondée sur 12 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,7 Propreté de la chambre
3,5 Service et personnel
3,3 Confort de la chambre
3,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 22 mai 2023 sur Expedia
All i can say is the Property is in a good location the rest no comments
Commentaires de Gestion de l’hôtel
30 mai 2023 par John, Gestion de l’hôtel
Thanks for the review
par un voyageur
Publié le 1 oct. 2019 sur Expedia
par un voyageur
Very pleasant stay in Kampala.
Publié le 7 févr. 2019 sur HotelsWe stayed 5 nights at this hotel. Had dinner there every night. It was such a Good stay. Best in Kampala. Clean, safe, brilliant food, friendly staff. Location I don’t know How Good it is. But it all depends where you’re going. Good to avoid traffic in downtown Kampala.
If chef Onyango Godfrey is on - Get the Tikka Masala. One of the best I’ve ever had. And I love indian food.
par Christopher
Publié le 30 mars 2017 sur Hotels
Good for the value, very friendly staff.
par Micaela
Not worth the price
Publié le 27 févr. 2017 sur HotelsPhotos of this hotel are very misleading - the hotel isn't very well maintained. My room had cockroaches all over (including one on my toothbrush :( ). The hotel staff were nice but breakfast was pretty terrible, the gym was a few machines in a musty-smelling cement room half underground, when I ordered a drink from room service, they charged a different price from the menu I had, and told me they just hadn't updated the menus ... I wouldn't stay here again, especially for the price they charge.
Commentaires de Gestion de l’hôtel
2 mars 2017 par General Manager, Gestion de l’hôtel
Dear Madam,
We are extremely sorry to hear about your unpleasant stay. We have carried out an extensive fumigation at the premises following your complaint. We do appreciate all your feedback as it shall enable us to better ourselves. Please accept our sincere apologies.
Kind regards,
Management.
par un voyageur
Publié le 12 oct. 2015 sur Hotels
par Deidrah de California
Very disappointing.
Publié le 14 sept. 2015 sur HotelsWe had to switch rooms twice. Not only that but the rate on Hotels.com that is advertised for full board is not what they give you at the hotel. When we got there the 1st night they confirmed it was full board. The following morning we were told that Hotel.com got it wrong and they could only give us half board. Upon checking out 3 days later they tried to charge us for the food that we ate. We only ate twice. The first room the tv did not work at all and neither did the internet. They switched us to another room the following day. That room had a tv but had only two channels, CNN and football. When we asked about the "premium channels" advertised they said it was only in 4 of their rooms. After another day they brought us our own decoder for our room. The only person who seems to know anything is the day manager. We even tried to call her a few times and her phone was unavailable. The front desk doesn't answer the phone at night either.
The only plus was the food was good. But I highly doubt we will go back. We stayed here once before for 5 days and everything was great. A few years makes a big difference. Cannot recommend.
Recommandé
pour Tout le mondepar un voyageur de Spain
Affordable centric hotel
Publié le 9 août 2015 sur Expedia
Pour : Clean rooms, easy transportation, polite staff
Contre : Improve lighting in the rooms and also water pressure especially shower
The check in process was seamless and the cleanliness of the rooms top notch
par Marco
Good room, comfortable stay overall
Publié le 7 août 2015 sur HotelsGreat things: Staff was friendly and overall helpful. Room was very large and really comfortable, a great plus in my experience! Dinner downstairs at hotel's restaurant was good and reasonably priced.
Things to possibly improve: shower handle was half broken, which made it more difficult to take a shower, bathroom overall was not up to the level of the rest of the room, so some better maintenance work there would have made my stay even better.
par Lucy
Potential but needs a lot of work.
Publié le 25 juin 2015 sur HotelsInteresting place! On arrival I was greeted well and the room and reception are very clean and comfy.
Internet was on and off.
Breakfast was good.
Staff were varied- some very polite and attentive, others not good at all.
30-40 minute walk to town. 1hr or more from airport
I was training for an event but the gym was pretty gross.
Laundry tried to charge me $80 for ONE small bag of clothes!
NOTE: WATER CAME OUT OF ALL BATHROOM TAPS DARK BROWN ON MY LAST MORNING. I CALLED FOR HELP AMD RECEPTION SAID IT WOULD SEND SOMEONE TO LOOK BUT NOBODY CAME. I CHECKED OUT ASAP!
