Note fondée sur 11 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,2 Propreté de la chambre
3,1 Service et personnel
3,2 Confort de la chambre
3,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 8 mai 2018 sur Hotels
par un voyageur
Publié le 13 juill. 2023 sur Expedia
Great location in kampala . If you want a location with everything this is the place to stay.
par un voyageur
Not so good .....
Publié le 27 nov. 2019 sur HotelsOkay hotel for the price. No extra hand towels. No hot water in bathroom sink or shower. No pillowcase on one pillow.
Staff leaves at 6pm so I would have had to call their cell phone to get more towels
Commentaires de Gestion de l’hôtel
28 nov. 2019 par jimmy , Gestion de l’hôtel
We apoolgies . we will try to make changes . Thanks for staying with us
par un voyageur
Cheats
Publié le 5 oct. 2018 sur HotelsHad to wait and call again to check in even though I had called and checkin time was agreed. Room was not ready. Besides that, no balcony, no ceiling fans, no laundry or ironing facilities, no kitchen ware. Lied that all rooms were full. After 4 hours agreed to move to lower floor, less hot than the top floor. Small fan provided. Still no stove top. Small hot plate offered after much asking. 2 pots borrowed from neighbour. Frying pan given next day. Still no other kitchen ware like spoons, spatula, knives, cutting board. Was assured laundry would be washed ironed and delivered. Wet clothes delivered after 2 days. No regular laundry service. No ironing facilities in room as promised. Bottled water delivered on some days. No clean towels or toiletries replenishment. Poor internet connection. Good location but noisy whole night. Nice property being ruined by completely dishonest lazy, don't care service.
Commentaires de Gestion de l’hôtel
7 oct. 2018 par Jimmy, Gestion de l’hôtel
We apologies on all the experience you got. We have spoke to our staff and disciplinary measures are being worked on . Kindly accept our apologies
par un voyageur
Publié le 27 août 2018 sur Hotels
The room was so noisy and had cockroaches. Location is good. Taxis are available. Good restaurants around. Hotel should do more cleaning and fumigation
Commentaires de Gestion de l’hôtel
7 oct. 2018 par Jimmy, Gestion de l’hôtel
We have fumigated and cleaning was upgraded .. We promise to work on all you suggested . Thanks
par un voyageur
Dobra lokalizacja i mila obsluga
Publié le 13 juin 2018 sur HotelsBardzo dobra lokalizacja w centrum na przeciwko Acacia Mall, latwy dostep do sklepow i restauracji. Bardzo mily personel: Eric byl bardzo pomocny i zawsze znalazl dobre rozwiazanie. Apartamenty maja podstawowe wyposazenie i co najwazniejsze sa w bezpiecznej zonie.
Commentaires de Gestion de l’hôtel
22 juin 2018 par Jimmy, Gestion de l’hôtel
Thank you. Please come again
Recommandé
pour Escapade avec des amispar un voyageur
good location - middle of the nightlife - noisy
Publié le 1 avr. 2018 sur Hotelsthis place is good value for money. its spacious and the location is perfect. right in the center of the nightlife. that however is causing a lot of noise. most days there were loud music until 6 am. Very loud
Commentaires de Gestion de l’hôtel
28 avr. 2018 par Manager, Gestion de l’hôtel
Thanks for your stay. We are working with the authority to make sure there is no any more Noise .
Recommandé
pour Tout le mondepar un voyageur
Publié le 24 sept. 2017 sur Expedia
This place is all about price and location for a two bedroom apartment. Apartment is comfortable enough, issues are linen isn't washed or replaced all the time, the hotel does not have parking, just the public carpark out the front which is full at peak times ie most evenings. For the money id go back.
Commentaires de Gestion de l’hôtel
21 nov. 2017 par jimmy, Gestion de l’hôtel
Hello apologies that your linen wasn't washed most clients don't want to change there bedding all the time. Hence but we normally change them every after two days.
par philip
Took booking but were fully booked?
Publié le 29 mars 2017 sur HotelsBooked online, then received an email saying fully booked. Had to make emergency arrangements to find accommodation in between flights.
When I checked site again later, they were still showing 4 rooms available.
par Kennet
Excellent value for money but can be noisy
Publié le 20 mars 2017 sur HotelsIt is incredible value for money. To find a one bedroom furnished apartment for $45 dollars per night in Kampala is very rare indeed. The building was only constructed in 2016 so it is relatively new still though you can find smaller issues with the building works if you look a bit closer. The furniture is fine. Nothing special. The kitchen does only have the very basic so do not expect to throw together a five course meal here. You do not need to though as you have plenty of great restaurants just around the corner since Kisementi has become somewhat of a hub for good food and parties. That is also one of the drawbacks though as it can be noisy. I did change rooms to avoid the noise from next door gym at 7.30am, only to find live music from the mexican restaurant on the other side of the building.
Another rather peculiar thing is that this is not really a hotel. There is no reception for example. Instead you have to find the building managers office which is downstairs in the basement. The building's basement, groundfloor and 1st floor are shops. Then 2nd and 3rd has apartments. I am not sure what would happen if you rocked up outside normal office hours as you could experience that nobody would be around to welcome you. Better call in advance.
Commentaires de Gestion de l’hôtel
27 mars 2017
Thanks alot for staying with us . hope to host you again
