Note fondée sur 41 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,8 Propreté de la chambre
3,7 Service et personnel
3,6 Confort de la chambre
3,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par Rodrigue de France
Bien aimé la fermeté de la literie...
Publié le 23 juill. 2013 sur HotelsSatisfait de mon séjour , et du petit déjeuner copieux agréablement servi par des hôtes respectueux et prévenants...
par un voyageur
Average hotel in need of renewal
Publié le 19 déc. 2019 sur HotelsThe hotel is average in general, but it seriously needs some maintenance and updating to a more current look. Rooms are large and has all the usual. Strange though that there are no insect screens on the windows and there is hardly any place to work in the room. The service is good and friendly. The food in the restaurant is barely edible and I would definately give this a miss.
Commentaires de Gestion de l’hôtel
19 déc. 2019 par Rachael., Gestion de l’hôtel
Dear Gerrit,
We appreciate your honest feedback as it helps us improve.
Thank you for staying with us and kindly accept our apologies for the inconvenience caused during your stay.
Management is looking into this.
par Morris de Utah, USA
Not as good as it use to be but Im not readytostop
Publié le 20 juin 2016 sur HotelsThe Wifi sucks, the connection drops you constantly and the speed is very very slow, to the point that i stopped using it and went to my cell phone. It use to be faster, I been staying here off and on for three years. The wifi use to be good. I complained to the front desk about the wife but they did nothing.
The large safe is good.
The taxes here at this hotel are some of the most expensive in Kampala. more that some five star hotels.
This hotel does have a breakfast, I have no idea why that isn't stated on hotels.com
The swimming pool is private, unless they are having a wedding. But it does need to be kept cleaner, it shows signs of high levels of bacteria.
Hotel bus boys are the best. Room service was good except slow. Menu is limited.
par Morris de Utah, USA
Good value for the money.
Publié le 16 mars 2016 sur HotelsStayed on the fourth floor, no elevator. Breakfast was buffet, limited choices. Staff was very helpful. Door lock had to be repaired and safe lock had to be opened up and sink would not drain, but they fixed all these things soon after I complained. The safe is large enough for my laptop and the swimming pool was quiet, a few children from the hood was in it and the water a little murky but overall I think this hotel is underrated. I will return..
Recommandé
pour Tout le mondepar un voyageur de Uganda
Great place on the outskirts of Kampala.
Publié le 23 oct. 2015 sur Expedia
Pour : I enjoyed the friendly staff, the poolside dining, and the location.
Contre : I would improve the road and signage to the hotel. It is easily missed. Perhaps a sign could be placed on the street level to delineate the hotel bett
Emplacement : Great shopping and coffee at the mall.
A great location on the edge of the big city of Kamapala. There was lots of shopping at the mall across from the hotel, and the room was comfortable, quiet, and clean.
par Gurmukh
Never going there again!
Publié le 19 sept. 2015 sur HotelsI regret staying at this hotel. The reservation manager and the hotel manager made me sit at the reception for two hours just because they had not received a confirmation email from hotels.com about my booking. I had paid in full by my credit card online and despite of me showing them the payment confirmation I had with me, they didn't believe me. I kept requesting them to at least check me in and if in case they don't receive a confirmation, I can always get in touch with hotels.com and address the issue. But they didn't check me in until they got a confirmation from hotels.com. The staff is rude and lack empathy.
par Morris de Utah, USA
Not perfect but I intend on staying here again
Publié le 25 août 2015 sur HotelsWas there two nights. Large room. Clean. Had shampoo, soap, no water in the fridge, no microwave, had a safe large enough for most laptops. Bed was kind size but hard, large bath tube, I had the executive suite. There is a swimming pool that is a little small and a little cloudy with bacteria but I did not get sick from it. The breakfast is ok, nothing great but it will get your through the day. No hidden expenses, no credit card required to be kept on file but they did copy my passport. Service was excellent.
par un voyageur
Shame about the WIFI
Publié le 15 juill. 2014 sur ExpediaNice comfortable hotel hidden up a dirt track 15 minutes by Boda from the centre. Great pool. Good food. Some staff really helpful and kind. Others sleepy and uncaring. WIFI just did not work. If it did, I would probably go back.
par De Wet Swart de Johannesburg South Africa
Great service
Publié le 11 juill. 2014 sur HotelsWill go their anytime again.
par un voyageur
Publié le 29 juin 2014 sur Hotels
Should be ranked as a 2 star hotel.
