Ratings based on 33 Guest Reviews

Hear it directly from our travellers
3.6 out of 5
88% of guests recommend
3.9 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.7 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
4 out of 5
by A traveller

Just amazing

Posted Aug. 25, 2020 on Hotels
Everything was nice and clean. The service was very good, eps the staffs there.
4 out of 5
by A traveller from Phnom Penh

Posted Jul. 26, 2020 on Expedia
Breakfast was awesome. However, the room has mosquitoes that requires disinfection.
4 out of 5
by A traveller from florida, us

Posted Apr. 24, 2019 on Expedia
If you're tired of the heat and want to find a place where you can enjoy being outside, the Thansur Sokha Hotel is the place to go. I received wonderful service, especially for Asst FO Manager Nam Sabath, who went out of his way to make sure we had a pleasant experience. I booked a larger room, the Ramdal and it had a bed large enough to accommodate my two sons and I. It was clean, cool, and had a sitting area with a couch if someone wants to rest while others are active. The hotel itself has many amenities: several restaurants, game area for the kids, indoor pool, and casino, but what I loved were the sights here. There are some beautiful historic buildings to view such as the "old catholic church" and the newly refurbished Le Bokor Palace Hotel for the history buffs and beautiful natural sights at Povokvil Waterfalls for those who enjoy the beauty of creation.
Comment from Hotel Management
May 30, 2019 by Chamroeun, Hotel Management
Dear Value Guest, Warmest Greeting From Thansur Sokha Hotel! Thank you for your taking the time to posted reviews on Expedia site. We are thrilled that you have a good day to stayed as visited in our property on top of the mountain. We hope to see you here soon again! With Our Love & Care, KHOEM Chamroeun | Assistant E-commerce Manager
3 out of 5
by A traveller

Posted Apr. 20, 2019 on Hotels
Comment from Hotel Management
May 30, 2019 by Chamroeun, Hotel Management
Dera Sokha, Warmest Greeting From Thansur Sokha Hotel! Thank you for taking the time to provide us with feed back scores during recent stayed at Thansur Sokha Hotel. We hope to see you here again in near the future. With Our Love & Care, KHOEM Chamroeun | Assist E-Commerce Manager
5 out of 5
by A traveller

Foot Massage in the Forest

Posted May 5, 2018 on Hotels
We stayed here during Chinese New Year, so the hotel was full of people and extra festive. The massage area is very close to reception, and I had the best one hour foot massage of my life! Our room was giant- a suite with 1 1/2 baths and a separate living room space. Breakfast was delicious, dinner was filling, and mid-day coffee with sweet milk was a treat. In the evenings a live band performed and it was really fun, like going to a concert without leaving the hotel. We took a guided tour one day and did some exploring on our own, both on foot and with rented bicycles. The park and surrounding area is well worth spending a few nights here. Plus, there is a shuttle from Kampot that runs two or three times each day, so it’s not impossible to reach without a car.
Comment from Hotel Management
May 15, 2018 by Thina, Hotel Management
Dear Anonymous, Thank you so much for the great feedback. I am delighted to hear that you had such a memorable stay at our hotel. It was a great pleasure having you as our guest and we are very much looking forward to welcome you here again during your next visit in Kampot! Best regards, Mr. Thina Chea Assistant E-Commerce Manager
4 out of 5
by A traveller

Posted May 2, 2018 on Hotels
Comment from Hotel Management
May 15, 2018 by Thina, Hotel Management
Dear Chandara, Thank you so much for the great feedback. I am delighted to hear that you had such a memorable stay at our hotel. It was a great pleasure having you as our guest and we are very much looking forward to welcome you here again during your next visit in Kampot! Best regards, Mr. Thina Chea Assistant E-Commerce Manager
3 out of 5
Recommended
for Getaway With Friends
by A traveller

Posted Apr. 16, 2018 on Hotels
Comment from Hotel Management
May 15, 2018 by Thina, Hotel Management
Thank you so much for the great feedback. I am delighted to hear that you had such a memorable stay at our hotel. It was a great pleasure having you as our guest and we are very much looking forward to welcome you here again during your next visit in Kampot! Best regards, Mr. Thina Chea Assistant E-Commerce Manager
4 out of 5
by A traveller

Food options

Posted Feb. 25, 2018 on Hotels
There was limited food choice as only one of the 2 restaurants at the hotel had an ala carte menu.
Comment from Hotel Management
Mar. 6, 2018 by THINA Chea, Hotel Management
Dear Sock Hoon, Thank you so much for your kind review, We care about your problems and we will pass this real time feedback to the department concerned accordingly, We do hope and looking forward to providing you a standard services in your next trip visiting. With best regards, Mr.CHEA Thina Assistant E-Commerce Manager
4 out of 5
by CHIN

Posted Jan. 2, 2018 on Hotels
Comment from Hotel Management
Jan. 5, 2018 by THINA Chea, Hotel Management
Dear Value Guest, Greetings from Thansur Sokha Hiotel! Thank you for your comment! We are looking forward to welcome you for your next holiday!
1 out of 5
by Tethmakara

Problem with check-in

Posted Jan. 2, 2018 on Hotels
I really angry from their staff, i booking via hotel.com one almost 2 months before new year eve, on that day i go to check in, i show them my 2 hotel vouchers, but they said no see my booking. And they call to check with their main office still cant see my booking. Suddenly 1h later they said they found only one room, one more room not see booking. I standing in crowd of people for waiting their check almost 2h. Until i call to hotel.com team to help, but hotel even pick up the call from hotel.com team. It is my first time booking with hotel.com and it messy like this.
Comment from Hotel Management
May 28, 2018 by THINA Chea, Hotel Management
Dear Value Guest, Greetings from Thansur Sokha Hotel! Thank you for your comment with our Hotel, We will inform your issuer to our management. And we're hope you will come to stay with us again for your next holiday!