Ratings based on 113 Guest Reviews
Hear it directly from our travellers
4.8 Room cleanliness
4.0 Service & staff
5.0 Room comfort
5.0 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Nov. 4, 2024 on HomeAway
by A traveller
Terrific hosts. Made sure everything was perfect.
Posted Feb. 5, 2024 on HomeAwayWonderful condo, with everything there for our comfort. Highly recommend there avvomodations and hosts.
by A traveller
Great location and property!
Posted Dec. 28, 2023 on HomeAwayWe enjoyed access to the beach club and all the beach toys very much. The water was calm and perfect for our 5 and 9-year-olds. They boogie boarded, snorkeled and built sand castles. It was also nice to have access to cabanas, bathrooms and the restaurant.
The kitchen was great for us to have stocked up at Costco on arrival. Hosts are responsive and accommodating. Would recommend!
by A traveller from canada
Nov Holiday
Posted Dec. 12, 2023 on HomeAwayVery comfortable and perfectly located for all our needs
by A traveller
A Little Slice of Aloha
Posted Nov. 10, 2023 on HomeAwayThis was our 2nd stay in the Mauna Lani area, but our first at ML Fairways. I must say that this townhome was our absolute favorite! The home was spotlessly clean on arrival -- Mary even granted us an early check-in bc our flight had been changed. It had all the amenities you need: kitchen appliances, beach items, even cruiser bikes were available for our use. The location was perfect: just close enough to the local market, and a short walk to the Fairmont coast walking path. Beach club access was a plus -- that's where we always do our intro snorkel to the area. We enjoyed our morning coffee on the patio, looking at the lush landscape. The home was a short walk to the pool, but still private enough. We cooked a lot of our dinners, but there are a few local restaurants in the area. Mary was quick to respond to any of our questions. I highly recommend staying here :-)
by A traveller
Perfect for two couples
Posted Oct. 22, 2023 on HomeAwayBeautiful location! The beaches and snorkeling were fantastic. Kitchen was well equipped and close to excellent dining. Lots of equipment for snorkeling, cycling, picnics, etc.
by A traveller from Volcano, HI
Wonderful vacation rental in prime location
Posted Oct. 16, 2023 on HomeAwayMy family and I recently stayed at this property to celebrate our 10 year wedding anniversary. We had a wonderful time here. The house was beautiful, clean, and tastefully decorated with everything we could need to complete our stay. It was fully equipped to accommodate our 2 and 4 year olds with games and activities in addition to an ample selection of beach toys and accessories, which they really enjoyed. The location was superb for proximity to the beaches, shopping, and beautiful sunset strolls in the evenings. The owners allowed us to bring our pet which was an added bonus since we were going to be there for a full week and wanted to bring our dog along with us. Overall, really happy with our time here. Mahalo for allowing us to come and we hope to visit again sometime in the future.
by A traveller
Cleaning your condo
Posted Jun. 5, 2023 on HomeAwayStay at this condo and you will not come back to Mauna Lani, Hawaii. We arrived early so the cleaning had not been finished they came the next morning and cleaned. After they left when I walked into the kitchen I was sticking to the floor I took a paper towel with hot water and wiped it. My paper towel was black, I took pictures .I cleaned the whole tile floor up. The washing machine & dryer work but need a really good cleaning. Sorry to be so picky but really was hoping not to have to clean before we could stay. Our Daughter & her family was in another unit that was much nicer than ours, at least cleaner. The carpets and furniture need a good cleaning, being a guest at your condo should not involve any cleaning in order to stay.
Comment from Hotel Management
Oct. 23, 2023 by VrboOwner, Hotel Management
There is a major point about this review that I need to make: this guest arrived four hours early than the check in time, without notice or approval for an early check in. Our housekeeping crew was simply not finished mopping, vacuuming, etc but they did accommodate the guest's request to come back the next day to finish, instead of completing the job that day. The guest asked them not to finish and to come back the next day. The carpet was replaced only six months prior to this guest's stay so practically new and the sofa is only two years old an in excellent condition.
Alan and I work hard to provide a great guest experience, and have years worth of good reviews from those that have stayed at our home. It is important for us to ensure that we are offering something that is clean and reliable for a wonderful vacation and have never received this sort of review before. While we realize there can always be room for improvement, I feel if this guest checked in when the housekeepers had the home ready (at the check in time) none of this would have been a concern.
Also, I need to note that the review was left on June 5 but I was just notified of it by Vrbo on September 12. I am working with them to find out why there was such a drastic delay on notifying me about this.
by A traveller
Very Nice Place
Posted Apr. 2, 2023 on HomeAwayWe had a great time at Mary and Alan's place. They take excellent care of their property and it's obvious that they want their guests to enjoy a nice Hawaiian experience.
by A traveller
Great place
Posted Feb. 11, 2023 on HomeAwayWill stay here again hopefully. Everything outstanding. Thank you!
