Note fondée sur 30 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Grandkids vacation
Publié le 4 nov. 2024 sur HomeAwayGood place, good price. Loved the Beach Club.
Commentaires de Gestion de l’hôtel
11 nov. 2024 par VrboOwner, Gestion de l’hôtel
Thank you for your kind review and for being such wonderful guests! We're delighted to hear you enjoyed your stay. Wishing you all the best, and we hope to welcome you back soon.
Warm regards,
The Love Rentals Team
par un voyageur
Great location, Easy access to the beach
Publié le 14 oct. 2024 sur HomeAwayOverall the property was good and the managers were very helpful.
The problem I encountered was that the pool was closed for 5 days of my 9 day rental period and I was NOT INFORMED of this at the time of the booking. I spoke with the property site manager who told me that the owners were informed of the week long pool closure 1 year ahead of time with quarterly reminders. This should have been announced on the listing because when I booked 5 months ago, had I known this I would have been forced to choose another property.
Otherwise, the property was clean and pretty well stocked. I would recommend a few extra pots and pans and other large cooking items, but overall ok. Maximum two cars able to park was a bit of a thing as well.
Easy access to the Mauna Lani Beach Club with the pass was nice.
Commentaires de Gestion de l’hôtel
14 oct. 2024 par VrboOwner, Gestion de l’hôtel
Hi Colin,
We are so glad that you loved the property and enjoyed your stay! However, I am sorry to hear about the pool issue. Unfortunately, We did not receive any notice from the Palm Villas association about this closure. If we were then we would have made you aware at the time of booking.
We are glad that you received a partial refund for the lack of the pool for the dates October 7-11. We hope that you can stay with us again and hope that this did not tarnish what would have otherwise been a fantastic stay.
All the best, LoveRentals
par un voyageur
Mauna Lani Palm Villas
Publié le 20 août 2024 sur HomeAwayPool was awesome, 3 bedroom condo. Clean and quite. Only down side was the A/C did not cool down the bedrooms enough.
Commentaires de Gestion de l’hôtel
22 août 2024 par VrboOwner, Gestion de l’hôtel
Hi Cynthia - Thank you so much for choosing LoveRentals on your recent vacation. We appreciate your feedback and have forwarded it to the management team to ensure your suggestions are considered and corrected what needs to be corrected immediately. Thanks and best wishes from everyone at LoveRentals property & management.
par un voyageur
great place
Publié le 30 juill. 2024 sur HomeAwayThe unit was very well stocked and the pool was fabulous
Commentaires de Gestion de l’hôtel
30 juill. 2024 par VrboOwner, Gestion de l’hôtel
Hi Beryl- Thank you so much for choosing LoveRentals on your recent vacation. We are truly glad that you loved the property and enjoyed your stay. We look forward to hosting you again soon when you’re back in the area. Best regards from LoveRentals & Property Management Team.
par un voyageur
Great location
Publié le 28 juin 2024 sur HomeAwayLocation was great, and the property as advertised. The quiet community pool was welcome. The lanai view of the lava field and tubes was a welcome change of pace. Gated access to the beach club allowed easy use of the beach and snorkeling. The Napua restaurant at the site had some good food.
We would stay in this property again.
Commentaires de Gestion de l’hôtel
1 juill. 2024 par VrboOwner, Gestion de l’hôtel
Hi Keith- Thank you so much for sharing your kind feedback. We greatly appreciate your feedback and are thrilled to hear that you had a positive experience. It was a pleasure hosting you, and we're glad that our property met your expectations. We take great pride in ensuring that our guests have a comfortable and enjoyable stay. It's wonderful to know that our efforts to create a welcoming environment were well received. Best regards from LoveRentals & Property Management Team.
par un voyageur
Property was not move in ready. Freezer did not make 6 out of our 8 day stay
Publié le 25 juin 2024 sur HomeAwayNeeds upkeep/work. No lights in garage, plugs not screwed into wall, shower door needed work, freezer didn’t work to make ice. Never dispensed ice because it needed a part that needed to be ordered. Freezer finally made ice on the 6th day of our 8 day stay. Mattresses needed to be replaced. Sink had huge crack. Grill needed propane and outside HOA was non responsive. HOA finally got propane and grill worked great. Great location, beach club associated with property is beautiful.
We rented another property managed by OutRigger in the same complex that was well maintained and everything worked properly.
Commentaires de Gestion de l’hôtel
2 juill. 2024 par VrboOwner, Gestion de l’hôtel
Hi Jane- Thank you so much for choosing LoveRentals on your recent vacation. We sincerely apologize for any inconvenience or dissatisfaction you experienced during your stay. It is always our utmost priority to provide a comfortable and enjoyable experience for our guests, and we regret that we fell short of your expectations. We genuinely value your feedback as it helps us identify areas where we can improve and enhance the experience for our guests. We appreciate your understanding and hope that you will consider giving us another opportunity to provide you with a better experience in the future. Best wishes from everyone at LoveRentals property and management.
par un voyageur
Great for beach, pool, & nature
Publié le 1 juin 2024 sur HomeAwayLuxury feel at reasonable price! Loved birdwatching from the lanai. Enjoyed the walk to the beach around the fishponds. Beach was beautiful and good for both beginner and advanced snorklers. We will be excited to return to Palm Villas!
Commentaires de Gestion de l’hôtel
3 juin 2024 par VrboOwner, Gestion de l’hôtel
Hi Valerie- Thank you so much for sharing your kind feedback. We greatly appreciate your feedback and are thrilled to hear that you had a positive experience. It was a pleasure hosting you, and we're glad that our property met your expectations. We take great pride in ensuring that our guests have a comfortable and enjoyable stay. It's wonderful to know that our efforts to create a welcoming environment were well received. Best regards from LoveRentals & Property Management Team.
par un voyageur de Manhattan Beach, CA USA
Great stay
Publié le 18 avr. 2024 sur HomeAwayGreat condo with everything you need. Beach chairs, boogie boards and snorkeling gear provided. Easy walk to the beach and Mauna Lani hotel.
Commentaires de Gestion de l’hôtel
22 avr. 2024 par VrboOwner, Gestion de l’hôtel
Hi Shannon- Thank you so much for choosing LoveRentals on your recent vacation. We are truly glad that you loved the property and enjoyed your stay. We look forward to hosting you again soon when you’re back in the area. Best regards from LoveRentals & Property Management Team.
par un voyageur
Overall good stay
Publié le 23 mars 2024 sur HomeAwayBasic condo with excellent amenities and good location. We rented a 2 BR for 2 couples but were given a 3 BR This caused the second BR to be very small, and one couple got a small room with barely a dresser, with a small twin room adjacent to their small room. Would have preferred the 2 BR we requested
Commentaires de Gestion de l’hôtel
25 mars 2024 par VrboOwner, Gestion de l’hôtel
Hi Margaret- Thank you so much for choosing LoveRentals on your recent vacation. Thank you too for the valuable feedback that will allow us to continually improve our service and provide our valued customers like yourself with best experience possible. Thanks and best wishes from everyone at LoveRentals property & management.
par un voyageur
Beautiful Hawaii - Helpful Hosts
Publié le 21 févr. 2024 sur HomeAwayThis was a lovely place to spend our first visit to the Big Island. It is a small condo, maybe better for 4 adults, but 6 of us made it work!
The condo is surrounded by beauty. The beach is about a half mile walk and is one of the prettiest beaches we visited. Bring your water shoes, there are lots of lava rocks in the sand!
We called the property manager a couple of times with requests and they were very helpful.
Commentaires de Gestion de l’hôtel
21 févr. 2024 par VrboOwner, Gestion de l’hôtel
Hi Michelle- Thank you so much for sharing your kind feedback. We greatly appreciate your feedback and are thrilled to hear that you had a positive experience. It was a pleasure hosting you, and we're glad that our property met your expectations. We take great pride in ensuring that our guests have a comfortable and enjoyable stay. It's wonderful to know that our efforts to create a welcoming environment were well received. Best regards from LoveRentals & Property Management Team.
