Note fondée sur 397 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,6 Service et personnel
4,7 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 27 sept. 2024 sur Hotels
par un voyageur
Publié le 23 sept. 2024 sur Hotels
par un voyageur
Publié le 29 août 2024 sur Expedia
Probably the best beach on the big island and perfect relaxing oasis for big island excursions. This resort when fully operational is probably the epitome of discrete luxury with an eco sensibility. Manta was delicious. The staff were kind and went above and beyond to meet guest demands. The Manta moonlight excursion was magical. Sad that the pool was closed but as an ocean oriented family with a beautiful bay at our doorstep we didn't miss it. Banana bread is exceptional.
Commentaires de Gestion de l’hôtel
30 août 2024 par Director of Public Relations and Marketing , Gestion de l’hôtel
Aloha Rebecca, It is wonderful to hear how much you enjoyed your stay at Mauna Kea Beach Hotel, Autograph Collection. We're particularly pleased that you enjoyed our oceanfront location, excellent hospitality, and dining at our in-house restaurant and bar. However, we regret your disappointment with our pool being closed due to our ongoing remodel. We are delighted that your overall experience was positive, and we appreciate your feedback. We would love for you to experience our updated look hope we have the chance to welcome you back in the near future.Mahalo,Diana SuDirector of Public Relations and Marketing
par un voyageur
Publié le 19 août 2024 sur Expedia
Incredibly gorgeous! They are going through a large scale renovation effort so some areas are blocked off. But it is still a stunning property—outstanding views, amenities, hospitality. Would highly recommend!
par un voyageur
Publié le 11 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
13 août 2024 par Director of Public Relations and Marketing , Gestion de l’hôtel
Aloha Erwin, Mahalo for choosing Mauna Kea Beach Hotel, Autograph Collection. We were pleased that we exceeded your expectations during your visit to our city. If you find yourself in our area again, we hope to have another opportunity to provide you with an exceptional stay.Mahalo,Diana SuDirector of Public Relations and Marketing
par un voyageur
Publié le 6 août 2024 sur Expedia
This is the one. Look no further, their salt water pool is like swimming in cream..and the beach is prestine, good snokeling opportunity easy to see manta rays when sun sets via a short snokel swim or view point for those who do not want to go in. There are guided tours, but people also swam out without a tour. Rooms are beautifully put together with local treats, and two thermos and water station on your floor, sunscreen available at most stations, cucumber water, poolside service, beautiful restaurant..Manta delicious..i came here after roughing it in Hilo...this was the perfect ending to my trip. I went with 2 kids....absolutely kid friendly ..play room, small museum. What a dream.
par un voyageur
Publié le 16 juill. 2024 sur Expedia
Stayed while property was under renovation on half of it. Had to listen to some jack hammers while eating and sun bathing. Was not happy about limited access to snacks & food. Over all would be a great experience when fully open. When I booked it wasn’t disclosed it wasn’t fully open.
Commentaires de Gestion de l’hôtel
18 juill. 2024 par Director of Public Relations and Marketing , Gestion de l’hôtel
Aloha Erik, Mahalo for being our guest and for sharing your experience with fellow travelers. We are currently redesigning our hotel, and we want to extend our apologies for the inconvenience caused. We are sorry this was not adequately communicated to you and please know this information is posted on our website so that the guests can know this before booking with us. We are grateful for your patience and understanding as we work towards a fresh new look as part of our commitment to providing exceptional service for our guests. We hope you will revisit us as we look forward to showing you our modern, updated accommodations on your next visit.Mahalo,Diana SuDirector of Public Relations and Marketing
par un voyageur de Bayside
Publié le 10 juill. 2024 sur Expedia
Our room is beach front with patio. We had the most amazing view. The beach is great and plenty of chairs and umbrellas. The food is amazing. There are constructions going however didn't it feel like it. It didn't feel like everyone is on top of each other. I will definitely stay here again.
Commentaires de Gestion de l’hôtel
11 juill. 2024 par Director of Public Relations and Marketing , Gestion de l’hôtel
Aloha Melissa, Mahalo for choosing Mauna Kea Beach Hotel, Autograph Collection and sharing your review. We are delighted you had a wonderful stay and that you loved our spacious accommodations with the beautiful views of the oceanfront. We are also glad to know you enjoyed dining with us and had a great time at the beach. It was our pleasure hosting you, and we love knowing that you have already decided to stay with us again. We look forward to welcoming you again soon.Mahalo,Diana SuDirector of Public Relations and Marketing
par un voyageur
Must Stay but Food $$$
Publié le 9 juill. 2024 sur HotelsIt was a beautiful hotel but it was under construction currently but still was awesome. Food was very $$$
Commentaires de Gestion de l’hôtel
3 août 2024 par Director of Public Relations and Marketing, Gestion de l’hôtel
Dear Brian, It is our pleasure to know that your visit to the Mauna Kea Beach Hotel, Autograph Collection, was overall enjoyable. We are delighted that you loved our property and had a great time. Having said that, we apologize if you had any inconvenience due to ongoing remodeling. We are grateful for your patience. We also regret that you felt our food options were expensive. Thank you for your feedback. We hope that you will consider a return visit when our improvements have been completed to experience our revitalization firsthand.Mahalo,Diana Su,Director of Public Relations and Marketing
par un voyageur
Publié le 21 juin 2024 sur Expedia
Great staff service! Will definitely come back.
Commentaires de Gestion de l’hôtel
21 juin 2024 par Director of Public Relations and Marketing, Gestion de l’hôtel
Aloha Simonette, We are flattered by your generous review of Mauna Kea Beach Hotel, Autograph Collection. It is very kind of you to recognize our devoted staff for their service. We look forward to having you as our guest again whenever your travels bring you back to the area. Mahalo,Diana Su,Director of Public Relations and Marketing
