Note fondée sur 108 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,2 sur 5
94 % des clients le recommandent
4,4 Propreté de la chambre
4,4 Service et personnel
4,1 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par un voyageur

Publié le 14 févr. 2023 sur Hotels
Very nice stay at Ibis. Staff is helpful and ne ce.
Commentaires de Gestion de l’hôtel
27 mars 2023 par ibis Kochi, Gestion de l’hôtel
Dear Guest,We very much appreciate your comments regarding your stay at the ibis Kochi City Centre.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Elgish AndrewsGeneral Manager
1 sur 5
par un voyageur

Publié le 24 juill. 2024 sur Hotels
Unprofessional staff.
Commentaires de Gestion de l’hôtel
28 juill. 2024 par Ibis Kochi City Centre, Gestion de l’hôtel
Dear Guest,We would like to thank you for choosing our hotel as your accommodation choice during your visit to Kochi. Thank you for taking the time out to inform us of the difficulties you have encountered during your stay with us. It is unfortunate to learn you did not enjoy your stay to the fullest with us at ibis. Your feedback has been duly noted by us, and rest assured it will be taken up with the concerned department and addressed suitably. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future and I would like to reiterate our commitment to high service standards. Best Regards, Kiran CherianFront Office Manager
4 sur 5
par un voyageur

Publié le 31 mai 2024 sur Hotels
Razoável
Commentaires de Gestion de l’hôtel
3 juin 2024 par Ibis Kochi City Centre, Gestion de l’hôtel
Dear Mario Luis,Thank you so much for taking the time to review the hotel following your recent visit.Best Regards,Elgish AndrewsGeneral Manager
4 sur 5
par un voyageur

Publié le 15 mai 2024 sur Hotels
It was good. Center of the city and had access to all amenities. Walking distance to wherever one wants to go.
Commentaires de Gestion de l’hôtel
15 mai 2024 par Ibis Kochi City Centre, Gestion de l’hôtel
Dear Mr. George,Thank you so much for taking the time to review the hotel following your recent visit.We look forward to welcoming you back at Ibis Kochi City Centre to another wonderful and magnificent experience.Best Regards,Elgish AndrewsGeneral Manager
1 sur 5
par un voyageur

Publié le 15 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
17 févr. 2024 par Ibis Kochi City Centre, Gestion de l’hôtel
Dear Mr. Ashiq,Thank you so much for taking the time to review the hotel following your recent visit.Your feedback has been duly noted by us, and rest assured it will be taken up with the concerned department and addressed suitably.The team and I look forward to welcome you back again in the near future.Best Regards,Elgish AndrewsGeneral Manager
5 sur 5
par un voyageur

Publié le 20 janv. 2024 sur Expedia
Overall very good, there is scope for improvement for breakfast.
Commentaires de Gestion de l’hôtel
22 janv. 2024 par Ibis Kochi City Centre, Gestion de l’hôtel
Dear Mr. Syed, Thank you so much for taking the time to review the hotel following your recent visit. Your feedback has been duly noted by us, and rest assured it will be taken up with the concerned department and addressed suitably. We look forward to welcoming you back at Ibis Kochi City Centre to another wonderful and magnificent experience. Best Regards, Elgish Andrews General Manager
5 sur 5
par un voyageur

Publié le 8 janv. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
9 janv. 2024 par Ibis Kochi City Centre, Gestion de l’hôtel
Dear Anna, Thank you so much for taking the time to review the hotel following your recent visit. We look forward to welcoming you back at Ibis Kochi City Centre to another wonderful and magnificent experience. Best Regards, Elgish Andrews General Manager
5 sur 5
par un voyageur

Publié le 2 janv. 2024 sur Expedia
Really enjoyed me stay at Ibis Kochi city. Close to centre square mall and the river side walk. Plenty of space in the hotel and the bed was very comfortable. Safety box was provided. Reception was very friendly and called me 30mins before check out. Thank you so much
Commentaires de Gestion de l’hôtel
9 janv. 2024 par Ibis Kochi City Centre, Gestion de l’hôtel
Dear Stephanie Xia, Thank you for such a wonderful rating following your recent stay at the hotel. It is always a pleasure to receive positive feedback. I am delighted to hear that the team has taken care of you extremely well and you had a memorable experience at Ibis Kochi City Centre. The team and I look forward to welcome you back again in the near future. Best Regards, Elgish Andrews General Manager
3 sur 5
par un voyageur

Publié le 1 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
7 janv. 2024 par Ibis Kochi City Centre, Gestion de l’hôtel
Dear Santiago, We would like to thank you for choosing our hotel as your accommodation choice during your visit to Kochi. It is unfortunate to learn you did not enjoy your stay to the fullest with us at ibis. This is definitely not the genuinely caring and personalized attention we pride ourselves for providing and which we are known for. It is our hope that you will give us the opportunity to better serve you in the near future and I would like to reiterate our commitment to high service standards. Best Regards, General Manager
4 sur 5
par un voyageur

Showing signs of aging

Publié le 12 déc. 2023 sur Hotels
This is my 2nd time at Ibis, Kochi. I'd loved my stay last time at Ibis more than any other and that is why I chose it for a 2nd time. Even though the overall experience has been good, I could tell that the shampoo and soap dispensers hadn't been changed in a long time. Barring this, my stay has been pleasant.
Commentaires de Gestion de l’hôtel
20 déc. 2023 par Ibis Kochi City Centre, Gestion de l’hôtel
Dear Mr.Sony Jacob,Thank you so much for taking the time to review the hotel following your recent stay.Your feedback has been duly noted by us, and rest assured it will be taken up with the concerned department and addressed suitably. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future and I would like to reiterate our commitment to high service standards. Best Regards, Elgish AndrewsGeneral Manager